Company Name: MasterCard
About: Making each experience a priceless one, no matter where you are. Available for
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Listed below are our top recommendations on how to get in contact with MasterCard Concierge. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MasterCard Concierge. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
E-Mail: [email protected]
Website: 🌍 Visit mastercard Concierge Website
Privacy Policy: http://www.mastercard.us/privacy/concierge_app.html
Developer: MasterCard
by Mar2114
Like many other reviews I've read. I too am a Matercard Citi world elite card holder who has had the app before. I purchased a new phone and tried to reinstall the app and it wouldn't accept my card. I spent an hour being transferred to six different people who had no idea how to help me. Also, there is no custom support number for the app so I don't even know who to call. Very disappointed !!
by Asdf94118SF
App is a complete waste of your time. My Citi DoubleCash card CLEARLY states “World Elite” on the back above the MasterCard logo. I called MasterCard and they CONFIRMED that I was a World Elite cardholder. When I put my card information into the app, it says I am ineligible. Extremely misleading tactics by MasterCard and Citi. Advertising benefits and not delivering on them is FRAUD.
by Rachel635
I’m another world MasterCard holder that can’t get in because the app won’t recognize my card number. This app is 2 years old and this seems like an issue that could have been fixed by now
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