Contact MasterCard Concierge Support
Published by MasterCard on 2024-01-16 About: Making each experience a priceless one, no matter where you are. Available for
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How to Contact MasterCard Concierge Customer Service/Support
Listed below are our top recommendations on how to get in contact with MasterCard Concierge. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MasterCard Concierge. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: MasterCard
E-Mail: [email protected]
Website: Visit MasterCard Concierge Website
66.67% Contact Match
Developer: MasterCard
E-Mail: [email protected]
Website: Visit MasterCard Website
Reported Issues: 3 Comments
By Mar2114
Not eligible
Like many other reviews I've read. I too am a Matercard Citi world elite card holder who has had the app before. I purchased a new phone and tried to reinstall the app and it wouldn't accept my card. I spent an hour being transferred to six different people who had no idea how to help me. Also, there is no custom support number for the app so I don't even know who to call. Very disappointed !!
By Asdf94118SF
Absolute Trash.
App is a complete waste of your time. My Citi DoubleCash card CLEARLY states “World Elite” on the back above the MasterCard logo. I called MasterCard and they CONFIRMED that I was a World Elite cardholder. When I put my card information into the app, it says I am ineligible. Extremely misleading tactics by MasterCard and Citi. Advertising benefits and not delivering on them is FRAUD.
By Rachel635
Not functional
I’m another world MasterCard holder that can’t get in because the app won’t recognize my card number. This app is 2 years old and this seems like an issue that could have been fixed by now
Have a Problem with MasterCard Concierge? Report Issue
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Why should I report an Issue with MasterCard Concierge?
- Pulling issues faced by users like you is a good way to draw attention of MasterCard Concierge to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MasterCard Concierge customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MasterCard Concierge.
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