Contact Faire Wholesale Support
Published by Faire Wholesale, Inc. on 2023-12-14 About: With the Faire mobile app, retailers are invited to shop wholesale whenever,
wherever. Use the app to easily shop the Faire marketplace on the go, view your
wholesale orders and shipping info, and discover thousands of new brands your
customers will love.
How to Contact Faire Wholesale Customer Service/Support
Listed below are our top recommendations on how to get in contact with Faire Wholesale. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Faire Wholesale. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Faire Wholesale, Inc.
100% Contact Match
Developer: Faire Wholesale Inc.
E-Mail: [email protected]
Website: Visit Faire Wholesale Website
64.71% Contact Match
Developer: Big Brand Wholesale
E-Mail: [email protected]
Website: Visit Big Brand Wholesale Website
Reported Issues: 20 Comments
By Teri Ann Macdonald
6 months agoPlease have someone call me 905 630 5613, why is there not a contact phone on your site? I am a new business with an order in my shopping cart waiting to check out. I do not want to pay almost 300 dollars for shipping on my order worth 1000 dollars, why wouldnt it be free?Where are you located Toronto? I may wish to pick up or discount this shipping its too high thanks
By Jessica Skinner
11 months agoPlease call me regarding my account 785-543-7488 If I do not answer please leave a message with a number to call back
By Ed Franklin
1 year agoI recently ordered the Smoked Cocktail Kit from Viski. The minimum order was for 4 kits. Customers are complaining that the smoke pellets are not releasing much smoke and after doing a little research I found that sometimes pellets dry out. I contacted the manufacturer and was directed back to Faire. How do I get replacement pellets for the ones that are not burning properly? Also, the product description says that 20 pellets are included, but only 10 have been in the packages. Customers are only wanting the pellets replaced and also want to know how to order additional pellets. The order number is SBJZ5CQHF2 and was ordered on February 11, 2023.
By Ramon Gonzalez Jr
1 year agoHello, I want to finish my application to sell on Faire, but on the intial application Im asked to provide my password. Would my password to my website be encrypted? Thank you for your response. Ramon Gonzalez,Jr.-Owner-JACARA THERAPEUTIC SKINCARE,LLC.
By Lori
1 year agoI've been waiting two years for account approval. I LIVE IN THE UNITED STATES. Do you people own a globe? I even had you ship to a shipper in Florida (to avoid the expense) but apparently you think Florida is a foreign country too! You all should be embarrassed. Seriously.
By Kimberly Price
1 year agoIm so disappointed in this customer service, They claim they can't sell to me because im an internet based store! Which I am not!!! Im a brick and mortar store opening on January 1St 2023, they have missed out on several orders and I will be contacting each distributer directly to let them know how awful this company is to deal with. very disappointed!
By Wanda Tucker
1 year agoI can't place any orders. I have updated my card information, and I still can't place any orders. It is very hard to get in touch with anyone at all.
By deanna viggiani
1 year agoI was told we have zipcode rights> A few doors down from me is a merchant with tons of the exact same products as me. Do we have zipcode rights?
By Karen L Zohner
1 year agoI received a partial order from Mccall's Candles Order #5YQSPMXRC9. All candles arrived but no reed gardens. According to tracking that package went back to Faire. I contacted the company, and they said I have to contact Faire support. I have not been given the option on my orders and reviews to report lot or missing items. Please advise if they are still coming or how to report. Thank you. Karen Zohner Karen's Country Store 15 Main Street Wellsboro, Pa 16901 570-723-0917
By Ann Thornton
1 year agoHello! I have a box that was returned to the wholesaler from FedEx because the box was damaged and the glass jars of food had shattered. The Faire online system is not allowing me to request a refund for those items and the wholesaler said I have to contact Faire to process a refund. Can you please assist? The order number is 7JKBQ637F and it contained 6 jars of Capers and 6 jars of Kosher Dill Spears. Also, I have made other returns for homegoods I received that were damaged. I got notification of a refund but am I supposed to return those to the vendors? I've never received a notification or request to return them but I want to make sure I don't get charged for them again. Thank you, Ann
By Wendy Wagner
1 year agoI've been waiting 3 days for someone to get back to me to answer a question!!!!!!!
By Wendy Wagner
1 year agoI've been waiting 3 days for someone to get back to me to answer a question!!!!!!!
By Ioan Rus
1 year agoCan someone contact us ASAP as my order has been rejected and cancelled after money has been taken from our accounts and sensitive documents requested...
By Alessandro Tomei
1 year agoBuongiorno, avrei bisogno cortesemente dei vostri dati societari: ragione sociale indirizzo partita iva grazie
By Maria Riley-Ward
2 years agoFaire is telling me that Adyen can pay me because my info is incorrect. Adyen tell me that it is Faire holding back my money. I have many thousands of pounds owing and no one will speak to me or pay me. What is happening? No contact number, nothing.
By Roxana Ivette Nuñez
2 years agoI haven t received my order
By Angela Sewell
2 years agoPlease call me regarding my account ASAP. 937-725-7419.
By WeplaydominOes
Not New Business Friendly
I’m opening a new business and I thought after taking care of all my legalities and hiring a brand designer, I would start to order inventory so it could arrive as I book flea markets. Multiple brands individually accepted my wholesale application after I gave them my tax numbers, but told me they were also on Faire. Out of convenience, I went to order everything on Faire, and placed a $4000 order. Only after placing this order did Faire tell me I needed to go through this lengthy verification process. After I gave them my tax ID numbers, proof that I was working with a designer, and a picture of the tent I’m using, they canceled my whole $4000 order four days after I placed it, pushing me back further and further from getting this business off the ground. Not to mention the fact that I was promised a $100 sign up credit and was never given it. No, I don’t have a “pop-up” schedule. I actually thought I would have inventory before applying to places 🤷🏻♀️. Guess I’m ordering through the individual suppliers on their websites now. Ps, my neighbor and Aunt who both use Faire thought it was a little bizarre that I’ve had to jump through these hoops. Neither of them had to go through this process to use Faire.
By YummyTreatDiva
Ghost and Non-Responsive
Contacted multiple times regarding an unknown issue that will not process purchases (paying instantly and not using credit terms). I also requested refund of two months Insider Access paid for but not used because purchases will not process and the company will not return communication emailed to support. The website and app do not provide a phone number and email/message communication is the only way to reach anyone. No communication of any nature is returned, purchases are not processed and refunds are not made. Vendors are missing sales from probably more than myself. Skip the site and go directly to vendors viewed in the site. It is easier, expedient and you know you will not be ignored if there is an issue.
By @luu36
Poor Customer service and No communication
We applied for an account almost 3 weeks ago. When we applied it stated it would take 3-5 business days to get a response. Within the 3 weeks we’ve been waiting we have emailed them multiple times with no response. We are highly disappointed considering we have to keep postponing our website launch date due to their lack of action or response. I will be happy to update my review if they decide to handle the issue.
Have a Problem with Faire Wholesale? Report Issue
Leave a comment:
Why should I report an Issue with Faire Wholesale?
- Pulling issues faced by users like you is a good way to draw attention of Faire Wholesale to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Faire Wholesale customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Faire Wholesale.
Stop Ridiculous Charges.
Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.
Get Started now →
