Contact JivoChat Support
Company Name: JivoSite Inc.
About: JivoChat is an omnichannel business messenger built for teams to connect with
their visitors wherever they are. With JivoChat, you’ll never miss a website
conversion again: engage visitors via live chat, Facebook, voice services,
email, and mobile.
JivoChat Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of JivoSite Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit JivoChat Website
Privacy Policy: https://www.jivochat.com/terms/
Developer: JivoSite Inc.
Can I trust JivoChat app?
Protect your data and wallet. We investigate the developer's website (Jivochat.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
It’s useful
by Sweets123**
However, I definitely recommend getting the professional jivochat bc then you have an idea of who you’re talking to and if you happen to miss them you always can respond via email or text or even call them back depending on what info they give you. It’s not really necessary bc most of my clients just call me less than 10% bother reaching out to me through jivochat anymore. I have a lot clients schedule on jivochat who are out of the country though and I have the Kik app as well for free international calls
Clunky
by SixGunSmokin
Can’t listen to music while using app. Always signs us out. Notifications only go to one rep at a time sometimes so one guy will never see the notification while the other is busy and can’t get to it. It’s very inconsistent and not easy to manipulate the triggers on the site. It either never comes up or annoys the customer till they leave cause they’re getting so many invites to chat.
Great tool, still a bit buggy but happy to have.
by KerryFM
Love the way that we can quickly respond to patients/clients.
A bit confused after using for a month why certain messages come through when they do sometimes when they’re already offline. Chats are get into better at importing to our database. I get regular emails sent saying that my performance is poor. Kinda bums me out when I do a good job.
Have a Problem with JivoChat? Report Issue
Why should I report an Issue with JivoChat?
- Pulling issues faced by users like you is a good way to draw attention of JivoChat to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a JivoChat customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using JivoChat.
