Contact Mail Master Support
Company Name: NetEase (Hangzhou) Network Co., Ltd.
About: Mail Master by NetEase 7.0, the official client of NetEase Mail, has 25 years of
technology and service accumulation, making it easier to use mail.
Mail Master Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Mail Master by NetEase. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Mail Master by NetEase. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email
Contact e-Mail: [email protected]
Privacy & Terms:
http://gb.corp.163.com/gb/legal.html
https://maas.mail.163.com/dashi-web-extend/html/master_privilege_service.html
https://maas.mail.163.com/dashi-web-extend/html/master_automatic_renewal.html
http://mail.163.com/dashi/help.html
Read 4 Customer Service Reviews 😭😔💔
IAM PLAYING KNIVES OUT FOR 5 YEARS ,THIS GAME MAKING BANNED SKILLED PLAYER DEPENDING ON REPORTS FROM NEW PLAYERS,MY ALL SERVER ID,S GOT BANNED WHY??PLEASE RECOVER MY ID,S [PCASIA=3082287042 NAME CIG
Please be away from NetEase if you don’t have a Chinese Mobil number
by Gooddayzy
I’ve been using NetEase’s email for many years and was feeling good all the time. I have used it to sign up for many other accounts even for my Apple ID. However, nightmare came to me when I suddenly forgot my password. I’ve never seen such stupid procedure to retrieve a password. The only way you can quickly get it is to send a message to an Only-Chinese-Available number. If you don’t have a Chinese Mobil number, you can’t send one and you’ll need to fill a questionnaire asking when you created your NetEase account, what is the title of one of your emails and what is its email address. The worst part is this information is not enough!! They even ask you to upload a copy of your Chinese ID card, which is very sensitive! Excuse me, why should I trust a system that had info leak just a year ago? You know what? This is still not the end. You need to wait for 3-5 days for them to verify your identity. And you still have the risk to get denied! This is ridiculous to spend so much time and risk your privacy on just retrieving a free email account’s password! A lot of people are complaining about this but they never hear. So please don’t use any of their products unless you want to go through all these pains when you forget password. It doesn’t worth it.
Email Attachment Image Loading Error
by Ivendin
It has been a year since I downloaded this iPad version. It always have the error when loading a attachment image. It is either not loading or loaded halfway. No fix or update regarding this, there is not even a refresh or redownload function. Poor product management from Netease. For this reason, it is very fair to give it 1 star rating.
Forces me to download the app
by Ludwiglevo
When I was registering 2 emails with netease, it allowed me to register the first one without any hassle. But when I am registering the second one on my desktop, it says that my network is not secure and thus forces me to download its app to register a new email. This is ridiculous because I was able to register the first one in the same place, if the network is not secure, why would it allow me to register it in the first place? I think this is just a trick to force users to download their mobile app and it is really annoying. The mobile app itself is pretty fast though.
Have a Problem with Mail Master by NetEase? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of Mail Master by NetEase to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Mail Master by NetEase customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Mail Master by NetEase.
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