Mail Master app not working? crashes or has problems?

Mail Master Status

Last Updated on 2022-09-19 by NetEase (Hangzhou) Network Co., Ltd.

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Crashes

40.0%

Something else

40.0%

Not working

20.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Mail Master Problems 😠👌🔥

- Mac version only has a Chinese version

- Retrieving a password is difficult

- Poor product management from Netease

2 Reported Issues: 😵🆘🛟🚨📢

Udhayakumar

2023-10-18

My netease account server verification failed,please check server setting.i do not know how to connect

Francis Gonzales

2022-04-18

good day, Im trying to install mail master in PC win10. but it doesnt work. i need assistance

Showing 1-2 of 2

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Common Mail Master Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mail Master app on iOS and Android devices. Solve all Mail Master app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mail Master iPhone Issues and Solutions

Mail Master iOS app crashes, not working, errors
Mail Master iOS app network issues
Mail Master on iOS has black/white screen

Mail Master Android App Issues and Solutions

Mail Master has errors/crashing/not working
Mail Master server network connectivity issues
Mail Master has black screen

Mail Master iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mail Master app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mail Master app crashes or not working on Iphone (iOS):

Close and restart the Mail Master app on iPhone
Update Mail Master app to the Latest Version for iOS
Uninstall and reinstall Mail Master iPhone app
Update your iPhone to the latest iOS version

Fix Mail Master on iPhone unable to connect to server/internet connection issues::

To resolve Mail Master network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mail Master black/white screen (blank screen) on iPhone:

Follow the Mail Master iOS app troubleshooting guide Here →

Mail Master Android App Issues and Solutions

Fix Mail Master not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mail Master app issues:

Force Stop the Mail Master App
1. On android, goto "Settings" » click Mail Master app. » click "Force Stop".

Update Mail Master to the latest version on PlayStore

Clear Mail Master App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mail Master app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mail Master.

Fix Mail Master unable to contact server/ Mail Master internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mail Master » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mail Master » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mail Master on android.

Solve Mail Master black/white screens issue on Android:

Follow the Mail Master android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NetEase (Hangzhou) Network Co., Ltd., developers of Mail Master.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Samsung Email Website

Privacy Policy: https://account.samsung.com/membership/pp

Developer: Samsung Electronics Co., Ltd.

About this app

"Since I have it, my work efficiency has a great improvement". -Payment: When user confirms the purchase, the cost will be paied through users' iTunes account. - Cancel renewal: To cancel a subscription, please manually turn off automatic renewal service in [Settings]--[Apple ID, iCloud, iTunes & App Store] --[Subscription] within 24 hours before the current subscription expiration. - Renewal: Payment will be deducted through apple's iTunes account within 24 hours before expiration, and the subscription period will be extended for one month when successful deduction. Mail Master by NetEase 7. 0, the official client of NetEase Mail, has 25 years of technology and service accumulation, making it easier to use mail. - Support adding mainstream personal and business mailboxes such as NetEase, QQ, Outlook, etc. - Give you a great email experience whether it's a phone, Windows or Mac. - Exclusive service for NetEase mailbox users, mailbox login is faster and safer. "NetEase Mail Master is not only an email App, but also a mobile office tool case". For account questions and product suggestions, you can send an email to dashiteam@163. com. "An efficient, simple and easy-to-use email App". Thanks for your support to Mail Master by NetEase.