Contact UnitedMasters Support
Company Name: UnitedMasters
About: UnitedMasters gives musicians an alternative to exploitative record label deals.
Headquarters: New York, New York, United States.
UnitedMasters Customer Service 👿🤬😡😠💢😤
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Read 52 Customer Service Reviews 😭😔💔
I think someone hack my old page . So I can’t back in .
Unitedmasters is paying someone else my money. Please fix it not going to my PayPal has an ACH account not my account last 4. Where is my money going? Problem with ever distributor.
I see it’s going to be pointless to try to say the same thing
to whom it may concern my song chrome blow by lady t was distributed by your company by someone who stole it to settle this i would like it removed and all royalties paid in full to me and it can be settled thank u
My recent EP was released under the wrong feature artist account. Please contact me so it can be changed.
I have been emailing UnitedMasters for two weeks concerning my account and have had zero responses! How are they a reputable company? This is ridiculous. Wish I had known their business tactics before I released 9 songs with them.
BULLSHIT COMPANY DON'T PAY ON TIME! STEAL MONEY!
My album said approved and live but it’s not showing up
Hey I need to get back into my main account today unitedmasters is not letting me view my statement nor long back into my account this keep popping up when I try logging in there should b no problem on my behalf I included all data information United masters this is bad I can't view my royalties PayPal statement an my account is still connected I need to get into my account today this is terrible It is also not letting me upload music to my account Also I cannot upload music Show original message Screenshot_20210906-074734 .png 58.3kB Screenshot_20210906-074749 .png 86.1kB Delete Move to Forward Reply
Hello Team, I Use Your Distribution Services Since Last 1.5 years You Are Not Sent Our Earnings Our Tied Active PayPal Account And I Also Complete Thereshold Amount. Please Reply And Solve My Problem !!!
There’s an account that’s been hacked. PJ4SHORT and someone locked him out. He’s been emailing and leaving messages on all platforms seeking help. No response
My song was suppposed to be released yesterday and it’s still not out. Confused as to why that would be because my release date was set for the 21st anyway so idk what’s going .
I’ve had UnitedMasters for almost a year and have had no issues at all.. you can even look up my music. And it does upload your music to Tiktok or it ha mine at least.
I’ve sent countless emails about changing my label name and email but response, why is that ?
I just need to change my email so I can add my PayPal starting to feel like I should just stick with distrokid kid
How can y'all let apple steal my music
My song has yet to be available on Apple Music. why ?
Hi my artist name is psychedelicmike. I recent;ly dropped a song called mojo so dope, I attached screen shots on an email of the dates I took down the release and the date I uploaded the release I wanted on all platforms. On Spotify it says there is a version made in 2021, that doesn't even pop up on my actual page? here is the link - https://open.spotify.com/album/1cntOhA891XVzVtkz8BxFl?highlight=spotify:track:6vGNtkyJl2urGeBUp70HZB Now, there's ANOTHER version of this song that is ON my page but it says it was posted on 2020?? It is 2021 rn... it's all the way at the bottom of my page saying its me first release!? Heres the link https://open.spotify.com/album/0alZJdom3PhnF4k6AyryLC?highlight=spotify:track:09L4udPYsFMIcikunfzpC4 This song not only is messed up on spotify, it does not even work on apple music or any other platform, I have been emailing you guys recently and not got a response. Could you please get back to me soon The febuary 19 release to united masters "Mojo so dope" I TOOK DOWN(snare was off beat) The March 23 release to united masters "Mojo so dope" I TOOK DOWN(uploaded wrong file) The Febuary 24 release to united masters :Mojo so dope" I WANT RELEASED(the correct file was uploaded) I want it released to the right date and for it to be released to other platforms, i dont know why this is happening
My true opinion about this app should be spoken in person face to face with the CEO. I have a whole 22 track album set ready to go on January 19, 2020. It was supposed to drop two days ago February 14, 2021. No reliable contact, no guarantee for an exact drop date if the album is pushed back. I need answers, matter of fact... ALL artists need answers. Peace
I accidentally put my label Name in the spot where my artist name should have been when I initially signed up with UnitedMasters. I need that changed. How can I contact your Support Team to get the Artist name modified?
UnitedMasters has not been responding to my emails regarding my royalties. They’ve deactivated my account on the 14th right before their payout day on the 15th with no warning or explanation. Ive been emailing and emailing. Still there team refuses to answer. There’s no phone number to call. So im left to seek legal actions. Be careful with UnitedMasters
Why aren't my songs 1. Warm winter 2. SAD From : 4THQUARTER DREAMS Showing up on I heart radio and apple music there only showing up on spotify why is that ? Can u please fix that there supposed to be on all major platforms
I uploaded music with y’all but it got copyrighted and removed from all platforms but I advanced over 400,000 streams through all platforms will I still get paid for the streams I made before my music getting removed ?
My project suppose to been out,I don't understand the hold up on it,I really do need help‼
When you say you are going to release a 20 song album on December 12th... you fucking release the album on December 12th. It’s been 3 whole days, no album drop it’s just sitting there approved. Not to mention my countless emails of which NONE of them have been answered. You guys are douchebags, learnt to run your company and respect your artists
I want to take down my current page and start a whole new one because I entered metadata in incorrectly and my release date is still set
I suppose to drop my album on December 25 & my album been approved but now it’s saying it’s getting took down I never ask to take it down wtf is going on !!!!!!!!!!!
Take me off of this app RIGHT NOW bruh. I dont like how yall moving & I dont wanna work with yall Take my music off
I recently submitted my album to drop for December 4th at midnight and everything was fine as scheduled then the day before I receive a email saying your release has been flagged but I have a whole entire rollout on the tape being out today and then the night before I got hit with that. Saying I’m using a sample which is only my mom and sisters voice so I’m confused on where they would have got the fact I did a sample and also . I’m Wondering how long after would it submitted since I told them it wasn’t no copy right
I released a song then it uploaded to another artist page with a similar name, so I took the Audio down now I want to change my name. My name say “Yung Wan” but I want to change it to “Yxng Wan” and release the same song I took down, it keeps telling me to email you guys and I have multiple times and still no response at all
It wont let me upload music why
I still haven’t received a payment to my PayPal
Cover photo wrongly flagged
they got my artist name wrong and on top of that i have not received any communication. horrible company. on top of that they didnt release my music on the day it was suppose to later in the evening
This a bullshit ass app they don’t respond when they say they will they don’t release yo music on time they always got a fucking excuse as to why yo shit not dropping they don’t have a correct way to contact them and if they are using my music for there self I’m suing tf out of them and I’ll have this whole damn website I will no longer put music on United masters after/if my damn ep drops worse site ever to use for your music use tunecore it’s way better and explains better ways to upload your music but this my last time using this bogus ass app and I still haven’t got paid for my first song I dropped on here months ago and I have all streams but yet to see a dollar FUCK UNITED MASTER
My songs came out by another artist name! It is already 4 days past , I wrote few letters and still now answer! Is it style to make business???
Company saying prove rights of my music for the features I have these features are friends who have already been in the same first release I wrote and produced all music
I'm trying to upload my first single and it was a struggle to get my audio file to match the requirements, but that was my fault. After I figured this out, I was trying to go through the process of uploading the song and album art, but I couldn't get past the details page. I have no idea why because I filled out all the information so I'm not sure why it won't let me go to the next page. Please respond asap if you know how to fix it!!
Can somebody please email me write me back call me send me a letter or something I’m trying to make a payment the payment for the year hit my account and I didn’t have enough money in there so I’m trying to figure out how to pay you guys money please hit me back as soon as possible I have a song that supposed to be released tomorrow and I was trying to figure this out before then but it looks like that’s not gonna happen.
How do I takedown a song if I uploaded the wrong file? but its already gone through and up on all platforms is there no way I can take it down or just delete the release.
my album “been through it” dropped but i noticed i uploaded the wrong audio file for a song please take it down from all platforms the upc is “ 195410861515”
Dear United masters , It has come to my undivided attention there has still been no response to my attempts upon taking down the “ IMMORTAL EP” I am kindly asking for this to be removed from all stores/platforms uploaded through United masters , it would be greatly appreciated if I can get feedback ASAP I don’t want to make this process any more difficult than it should be please get back to me throw this email, this needs to be done as soon as possible .
My song This Ain't No Dream has to be taken down from all platforms do to credits for the producer my UPC is 195410747567
Take my single This Aint No Dream down I have to make sure the producer get his credit so I want diagree with the terms of our agreement.
Take my mixtape down https://music.apple.com/us/album/chosen-one-ep/1527152892
No matter what i do i cant change my artist name from "update artist name" i have music to release and i cant even put my name on my profile...paid 60 dollars for select too.
I NEED TO CHANGE MY ARTIST NAME BECAUSE WHEN MY MUSIC BEING RELEASE ON APPLE MUSIC ITS UNDER ANOTHER ARTIST
I don't understand how it happened but there was an unauthorized transaction from my card. I didn't approve it i am frustrated about the situation and I don't even know how to fix it.... I would appreciate if my funds be reimbursed... I just want to handle this situation as cordially as possible.. and ir its anything concerning me having an account i would like to be deleted and my card took off please contact me at your earliest convenience thank you
It says audio submissions disabled i need to upload music what do i do?
Just Don’t
by Gregorder David Douglas
I would give United Masters a lower review if I could. I was just double charged for being a “Select Artist”, after I reached out to Support over a week ago to tell them that their billing info was incorrect. Earlier this year I tried releasing a cover record, and was instantly denied by the website for using an artists name in the Writers section that wasn’t my own.
Their support team is absolutely dreadful. Half of my EP wasn’t distributed to Facebook’s audio library. When I asked them redistribute in an email, someone reached out to me two weeks later and said the EP would get released to FB; it hasn’t.
They rely on a glitzy social media page, and “partnerships” that really do nothing for artists to encourage new sign ups. However the actual support artists get is dreadful. Despite being a “Select” artist, my billing is still incorrect, and I’m still getting 80/20 and 90/10 splits on my royalties. This month, my royalties from major DSP’s weren’t even reported. Just absolutely miserable. Choose an actual distributor.
UnitedMasters is not better I think it’s worse
by Ghyybj
I don’t think UnitedMasters is really who they say they are! This is stupid I have only 6 songs released 3 of my pending releases or pending songs were supposed to be released a couple of days ago, can you imagine It’s still there and they’re still claiming they’re going to release it on the release date which was 3 days ago this is totally madness you’re bringing me down instead of lifting me up. You guys made me lied to my fan base and then all the people who follow my music I gave them the song title and the date my songs was going to released so that they could stream when it’s available now I have more than two thousand plus messages every one is complaining I’m not a true artist and I don’t respect my fans. I had hope when I first met UnitedMasters but now I’ve lost all hope and trust because for what you’ve done gives me a clear example that you won’t even DELIVER MY ROYALTIES!!!!!! I gotta find a better distributor
The Worst Distribution Company (App) Ever
by Mlove225
They tell you that you have so much control over your music. The only thing good about them is that you can upload music on the go, but everything else is horrible. If you not a major artist or company they will give you the run around. First, if you have any problem with anything the only way to contact them is through email(which it take them 1-2 weeks to email you back). No number to talk to anyone. Second, as soon as I signed up for the “Select Artist” my account got hack and changed all my information. Third (most important) when it’s time to collect your earnings they tell you. They will deposit it to your PayPal(the only payment option) in 45 days after you earn $45 I been having more then that 4 months ago and still haven’t gotten paid. I wish I could give them no stars
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