新华社 app not working? crashes or has problems?

新华社 Status

Last Updated on 2024-05-17 by Xinhua News Agency Technical Center

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Common 新华社 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot 新华社 app on iOS and Android devices. Solve all 新华社 app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

新华社 iPhone Issues and Solutions

新华社 iOS app crashes, not working, errors
新华社 iOS app network issues
新华社 on iOS has black/white screen

新华社 Android App Issues and Solutions

新华社 has errors/crashing/not working
新华社 server network connectivity issues
新华社 has black screen

新华社 iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever 新华社 app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix 新华社 app crashes or not working on Iphone (iOS):

Close and restart the 新华社 app on iPhone
Update 新华社 app to the Latest Version for iOS
Uninstall and reinstall 新华社 iPhone app
Update your iPhone to the latest iOS version

Fix 新华社 on iPhone unable to connect to server/internet connection issues::

To resolve 新华社 network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix 新华社 black/white screen (blank screen) on iPhone:

Follow the 新华社 iOS app troubleshooting guide Here →

新华社 Android App Issues and Solutions

Fix 新华社 not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent 新华社 app issues:

Force Stop the 新华社 App
1. On android, goto "Settings" » click 新华社 app. » click "Force Stop".

Update 新华社 to the latest version on PlayStore

Clear 新华社 App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "新华社 app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch 新华社.

Fix 新华社 unable to contact server/ 新华社 internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click 新华社 » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got 新华社 » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch 新华社 on android.

Solve 新华社 black/white screens issue on Android:

Follow the 新华社 android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Xinhua News Agency Technical Center, developers of 新华社.