iFleet 4 for Smart Service Reviews

iFleet 4 Reviews

Published by on 2024-10-28

🏷️ About: iFleet brings work orders into the digital age, serving as a high-tech clipboard that houses all the schedules, job information, and paperwork the modern field service pro needs to work effectively. With iFleet, field workers have instant access to all the forms and customer information normally housed in the office.


   


Overall Customer Experience 😎


🤬 Negative experience
71.6%

😎 Positive experience
28.4%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 32 combined software reviews.



Read 12 Customer Service Reviews 😠💢

3.0 out of 5
Opening screen

Please get rid of the ugly guy weirdly grinning at his ipad, i dont like seeing this screen when opening iFleet4 at 4 in the morning. Just put something simple there instead. Easier on the eyes

Check the reutrn policy!

We purchased Smart Service and iFleet and after 10 days decided we did not like the program. We were surprised to find out that most of the cost associated with Smart Service was not refundable. The return policy was never explained to us and the only place we could find it listed was buried in the user agreement. Smart Service turned out to be a very expensive mistake!

Stop adding features just make it stable.

I agree with others, once upon a time iFleet4 was stable and did what you needed it to do. Now the more features added the worst iFleet4 gets. Nothing but bugs and crashing. STOP adding features and make iFleet4 stable to use.

Buggy after update

After recent update, every time you enter a job and exit back out, it displays the bottom of the list of jobs you’re looking at.

App keeps crashing!

In the middle of performing work orders or trying to close a call out app crashes out of nowhere.

iOS 14 Update

Please update for iOS 14

Works 90% of the time

We have 5 computers on smart service, and 10 iFleet users
Works Best with IPads... don’t use Android it doesn’t work as good. There errors all the time in iFleet. Tech put notes in and finalize jobs and sync it , and 10% of time it’s lost and they got to redo it, sometime more then twice. Smt Srv blames cell service data connection, but it does it when we are in office on WiFi too. There techs speak English and good at getting back to you.

Would be nice to have this enhancements

On settings: -to have an option to disable delete confirmation of Job Items… -An option to enable or disable the autosync after sending an email When filling job items: In the Description be able to write without double tapping like in the rest of the text boxes of the job items Be able to enable or disable the job notes from the PDF

Easy to Use

Once you spend a day or 2 playing with iFleet4 you realize it is way easier to use than filling out work tickets for every job you do. It can get annoying in areas with bad reception as iFleet4 tends to sync pretty frequently. iFleet4 would be much better if you could incorporate the use of google maps instead of the IOS maps app.

Notifications

In the customer pre notifications, give an option of which number or email to send the notification that I am traveling to Job.

Great app, with more potential

iFleet4 has greatly improved our service workflow by allowing us to send updated job information to our techs on the spot. It does what it was meant to do and has given us a more professional image. My only suggestion is for the private customer notes to be hidden initially so that when our tech is updating pricing information in front of the customer, the private notes aren't visible. Other than that, iFleet4 is perfect.

We've used this for years...

...and it's saved us thousands in time and effort. Great product, albeit with now-and-again bugs, but overall works great for the b2b services arena. We own a document shredding company and this can be used for anyone like electricians, exterminators, landscapers, etc. Keep up the good work!



Is iFleet 4 Safe? 🙏

Yes. iFleet 4 for Smart Service is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 32 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.0/5 . Justuseapp Safety Score for iFleet 4 Is 28.4/100.

Safety Analysis

43.8% of users say app is Risky 🚨
43.8%

28.1% of users have Some Concerns ⚠️
28.1%

28.1% of users say app is Safe 👍
28.1%


Is iFleet 4 Legit? 💯

Yes. iFleet 4 for Smart Service is legit, but not 100% legit to us. This conclusion was arrived at by running over 32 iFleet 4 for Smart Service User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for iFleet 4 Is 28.4/100..

🔏 Privacy & Data Safety

iFleet 4 collected the following data from you:

  • Data Not Linked to You:
    • Location
    • Identifiers
    • Diagnostics

How was your experience with iFleet 4 for Smart Service? Post a Review




Features

iFleet brings work orders into the digital age, serving as a high-tech clipboard that houses all the schedules, job information, and paperwork the modern field service pro needs to work effectively.

Perfect for any company that regularly sends workers out into the field, iFleet helps thousands of service businesses process millions of work orders every year.

With iFleet, field workers have instant access to all the forms and customer information normally housed in the office.

iFleet helps companies in HVAC, plumbing, electrician, pest control, fire protection, construction, septic, and dozens of other fields.

With job data, contact info, service histories, and more available at the tap of a button, iFleet prepares techs for anything the day throws at them.

  Contact Support
Developer:
Coalesce Software


Website: