The Video Converter Reviews

TheVideoConverter is garbage, don’t download it, don’t bother. It works off uploading your videos and converting them in a server -patently insecure- before downloading them back onto your device. Not only does that take a century, it also uses up a massive amount of data since you’re uploading your file and downloading your file, the travel of which seems entirely unencrypted. It doesn’t matter that they say they delete the file off their server once they get it back to you- who’s to know if that’s the truth? Anyway, I tried this ridiculous upload/download process four times over the course of a day not back to back, and it failed to do anything each and every time. TheVideoConverter would just stop working, returning to its main screen after I began to upload the video which it failed to complete three times, it /eventually/ managed to get the video uploaded only once. Don’t waste your time, or your money. It’s good that they had a trial period so I expect my piddly 2.99 back, but I still wonder if this isn’t just a front app to steal videos. This might be Apple but bad apps proliferate anywhere, just ask Ars Technica.

TheVideoConverter has been extremely frustrating. In theory you are supposed to be able to leave TheVideoConverter and then get a notification when it’s done-no such thing. It takes forever to convert, and when it’s “done” it takes me to the home screen & there’s no final product (I’ve tried watching my screen, staying on TheVideoConverter the whole time & it freezes, never to finish). I’ve tried uploading files from my photos on my phone, my files, & from online. I’ve renamed docs & been in touch with their customer support. They’ve been friendly in suggesting trouble-shooting ideas, but none of it has worked. The only reason it has 2 stars (not one) is because I do have 2 successfully converted files (albeit after days with many attempts). At this point I’m considering TheVideoConverter a sunk cost & am looking for a new one.

Why do TheVideoConverter creators take a good thing and then make it useless? I used Video Converter every single day and never had a problem with it until just recently. Now I can’t get it to do ANYTHING. I’ve changed nothing in the way I worked with TheVideoConverter. Now suddenly when doing it the way I always had, it tells me that it won’t convert MOV to MP4. I send in a help request, and they tell me I now have to rename my files. Then they tell me I have to get my files from a different location when I had always gotten them from my Photos Library with no problem. So I do everything they told me, and now the file won’t even upload completely without getting stuck. I’ve started the upload 4 times now, and I haven’t even made it to the point where there conversion begins. Why did you ruin a good thing? Guess I’ll have to find another app to do what yours did back when it worked properly. ☹️

I would just like to say; this was the fastest and easiest conversion app I’ve used in YEARS. The file itself was a bit large so I did have to compress the file to a ZIP before sending it to the necessary party. Once sent, it was uncompressed and attached to FB. It was clear and there were no corruptions to the file which I was terrified about due to the file being so large.

Keeping my subscription for a week so I can at least pay the 2.99$. Thank you so much for the easy peasy experience!!! Y’all are life savers 🥰💖✨

I feel like I have been scammed! I paid $7 to get access to TheVideoConverter. I tried converting my videos, it told me it has been converted. I could not view any of them. I sent one of the video to a family member, the person downloaded the file and her document became corrupted.

I feel like my money was just wasted. Also, I am unable to send any message to TheVideoConverter support through the application. This is actually unfair.

I wish I’d read the reviews before I did... i purchased the “Lifetime subscription” for $6.99 and TheVideoConverter does not work!

I requested a refund from Apple, they told me it was ineligible. Couldn’t understand why... it didn’t work. I disputed but again they said ineligible but no explanation!

I contacted the developer who didn’t offer any help at all... they just said speak to Apple as we can’t issue refunds.

So I kept trying... I kept asking for an explanation, repeating what was wrong... then I was told I could not be refunded because it was an unauthorised purchase. It wasn’t - it just doesn’t work!

More emails and calls and then finally today 11 days since I bough TheVideoConverter , I spoke to someone who said as it downloaded... Apple couldn’t refund me. The fact TheVideoConverter doesn’t and never has worked... it would seem is irrelevant.

Save yourself the anger and frustration I am feeling right now. DON’T BUY THIS!!

If I could award no stars I would!

TheVideoConverter does give you somewhat helpful articles to help you figure out TheVideoConverter . I spent half an hour trying to figure how to convert it. I was looking for an app that would bring a video or a audio, anything to my photos, but it wanted me to convert a video from my photos. It also told me that I had to buy premium for the MP4 (video) and MP3 (audio). (I didn’t pay for the premium but I suggest that you should read the reviews about it) When I finally converted one video, after that I couldn’t convert any more. It said that there were only “Maximum Conversions Exceeded (1)”.

I was trying to send someone a video in an app, but it was a .mov file, so it just showed as a file. I searched an app that could convert, and I found this. I tried doing both MP3 and MP4, but it requires a subscription, which is outrageous! Why do you need a subscription just to convert a video? So I had to convert it to a different file type. After a long wait, it finally finished. When I looked at it in my photos, it was extremely low quality, and when I tried sending the video again, it still was just a file!

I use an iPhone XR to record short videos for my business networking events. They record in the .mov format which is not compatible with many programs or websites. I needed a program to convert these to mp4 format. I am very pleased with this program and can recommend it for the short < 1 minute videos I record on my iPhone which need conversion to mp4..

And this is now, went to convert a video from a format used bu my surgeon so I could watch on my MacBook Pro, go to open TheVideoConverter and it closes immediately! I never buy apps but bought this one. The reason I normally don’t buy apps is because of situations like this one! UNHAPPY

I got TheVideoConverter when I had the iPhone 8 Plus. I’ve used it so much and I’ve loved how easy and seamless it is to use. I just upgraded to the XS Max and TheVideoConverter no longer works. It’s frustrating because I use it so much. Will there be a bug fix for this? I’d hate to lol for another app as I’ve grown accustomed to this one. Please help.

TheVideoConverter rarely works. I should’ve read the reviews, because now I feel scammed. They make you pay $7 for something that doesn’t work. It will say “uploading video” before it converts, then stops at 99% and will never move past there. Not only that, but it claims to work in the background. NOPE. The moment you back out of TheVideoConverter , not close it mind you, it will freeze and not do what it’s supposed to. So far out of the 10 attempts I’ve made to convert a file, it’s only worked once.

To its credit, it worked the first time to encode a video into an audio for quicker upload with limited internet. I had to start a trial to get that to work.

Then, the second video, it wouldn’t convert, it said “failed” upon repeated attempts, every time. Same format of video, recorded on the same device, only 20 minutes after the first video, shorter than the first video. It wouldn’t do it. There was no guidance as to what was wrong, just that it “failed.”

Additionally, there are no settings for encoding quality or anything like that. The whole reason I tried TheVideoConverter was to more highly compress a big video for upload with spotty internet. All it did was waste my time.

Unsubscribed.

I’ve been trying to upload a song for at least an hour. I had to purchase in order to do so. But since I found a faster way to get my work done. I want to contact them to get my money back, they do not provide and email or a number to reach them. They leave the email to sender blank which is sneaky! If I don’t get my money back it’s going to be a problem and they won’t continue to draw money from my account so. I will continue to bring their rate down until the job is done.

TheVideoConverter was a true blessing with the ability to copy a link from a webm ANYWHERE on the web that didn’t require logging in. You just copied the video and pasted in TheVideoConverter and you could transfer it to any format you wanted. NOT ANYMORE! Now that they removed this for who knows why! Now you have to download the webm to your files or some other app, then transfer it over, then convert it, then download it again! Stupid! Haven’t used it since.

I got TheVideoConverter specifically for converting videos to audio and it did not do as promised. I spent the $3 to upgrade so that it would actually let me convert files, only for it to have been a waste since it kept saying there was an “error” for every video. There are other apps out there that are free that have done better for me. In my opinion, save your money and just deal with the adds on other apps. Would have given 0 but that is not an option.

i downloaded TheVideoConverter when the new update came out, and TheVideoConverter isn’t working at all.
i paid $7 for the full upgrade after it loaded up, and only got to use TheVideoConverter once.
TheVideoConverter is a total waste of time of money.
the creators can either fix this issue, or i want my money back because this is a lot of bs.
and i know it’s not my phone, because my sister has TheVideoConverter on her Macbook, and it’s doing the same thing

Tried to convert .MOV files taken on my phone to .mp4 to hopefully be smaller files for school teachers to use. Tried to convert two different files. After several attempts one got converted. I bought the Lifetime Pass as original files too big to do for free. After spending a Saturday morning trying to convert don’t think worth the money.

So I downloaded TheVideoConverter to give it a try but as soon as you try to download something it says the file is to big so you have to purchase the premium to continue. I wasn’t that desperate for it so I clicked no and backed out and UNINSTALLED TheVideoConverter . Next thing I know, the next day I get a notification that my purchase was successful and I could now download my file. Immediately reported to apple and am receiving my refund. Scammers just trying to get your $$.

Not sure why this seems to be such a constant problem with people. I read the reviews that mentioned it just sitting at about 20% progress forever and nothing coming of it. Not sure why I thought I’d be different. I guess it’s my loss. If you want to risk it just get the subscription and then cancel it if you run into the same problem myself and many other people have encountered. I paid the full $7 and it’s a wash. Oh well.

Do not download TheVideoConverter. I’ve tried using this for my Gacha life channel because I was going to do a Gacha life skit. I downloaded this, thinking that it would be good due to the ratings. But no. When I pasted the URL, it said, “URL” must be valid , start with HTTP”. Oh, I thought. I opened back up safari, and copied the link again. I pasted it in the thing again, and it said the same thing! UGHHHHH!!! DON’T DOWNLOAD THIS. This is an utter waste of time. Use DU recorder to get audio. This is utter trash...