Magisto Video Editor & Maker Reviews

by XCrystallineX

Do not download MagistoVideoEditorMaker. I downloaded MagistoVideoEditorMaker because it said it was free. After making an account, I was immediately surprised when it said that after a seven day free trial I would automatically start paying for a subscription to use it. The site claims that you can cancel the trial at any point, but I have been unsuccessful at finding any way to do that. There is no where on the site that allows you to simply cancel your free trial, and no instructions on how to do so.

After deleting my account, there is also no way for me to contact the developers for help. They have no contact information, like emails or phone numbers that you can contact for assistance. The only way to ask for their help is if you login.

I only learned after the fact that if you delete your account and/or MagistoVideoEditorMaker , your subscriptions will continue regardless. I don’t know what to do and I can’t contact them for help.

by Undothechange

I am an entrepreneur seeking to break out into this new world market space. I wanted to become a partner with Magisto and use the movie maker in my business. A "Partnership" that would do EXACTLY what they are saying they want to do...
They don't have their priorities in alignment with the growth they are seeking it seems...
If they can't service a simple partnership request with due diligence maybe they should reconsider the title and strategy of their "Business Development Team".

They are failing at their key objective of business development by this reply, in their own words.

Very telling.....

Sorry Megisto, you get a big fat "F" from me.

Here is their reply;

"In order to use the API solution, you will need to submit a request in our partners page to get the API key. Additional information (with answers to your questions) will be provided upon submitting the request.
However - it is important to clarify that our Business Development team is currently working with relatively large businesses who wish to use the Video creation API, so it might take a while until you hear back from them (might be a matter of months, if not more than that)."

So.... they want me to help them become bigger so they can continue to grow while only staffing for "relatively large businesses"? Seriously?
They just told me that my business success isn't a priority to them.

And for these reasons, I'm out.

by Mynamejaz

i recently downloaded MagistoVideoEditorMaker, looking for a free, easy to use video editor. but, after reading the reviews, i had to delete it immediately. i find it extremely shady and suspicious that most reviews are one star, but the “average” is 4.6 stars. almost all of the positive reviews are clearly fake. most negative reviews are completely valid concerns about low quality content, misleading billing information, and poor customer service. yet, each negative review is met with a copy & paste response that blames the user for their awful app and deceptive fees. there is misinformation in the terms of service about how to cancel a subscription, which is clearly intended in order to scam users out of their money, then they refuse to offer refunds. it’s shameful and unacceptable. the developers of MagistoVideoEditorMaker are greedy, and charge unreasonably high amounts for the same features that are FREE on other apps. the developers claim these fees are “reasonable”, but how can they justify a higher price for their low quality, practically unusable app when a video editor like adobe after affects has about 20 times more effects, high quality, better compatibility & sharing, all at a lower price! imovie is free and has more features than MagistoVideoEditorMaker. read the reviews before getting any app, and certainly don’t download this one.

by Habarsamian

Do not download MagistoVideoEditorMaker. They make it extremely difficult to cancel your “subscription”. Here’s my story:

Looking to get into video editing so I go look for some apps on MagistoVideoEditorMaker Store and see magisto. I read the description of their app and see that the download is just a free trial and I would need a subscription. I think to myself ok too easy I will just get in MagistoVideoEditorMaker and cancel the auto renew as soon as I download. I don’t like paying subscriptions and I wasnt too devoted to editing anything yet for a price ( and if I was i definitely would not use MagistoVideoEditorMaker , the video it produced was horrible). anyway I get into MagistoVideoEditorMaker and immediately go to “cancel subscription”. I hit the cancel button and go through the process several times and I never seem to get a solid confirmation. So I decide to close MagistoVideoEditorMaker and reopen it. When I returned to the settings screen I see the option to “return to subscription “ so i think ok it must have been cancelled. Apparently not the case because I had a$30 charge on my card today. And apparently the developer support is telling people on here that if they set up a subscription through their Apple ID they need to cancel the subscription through their Apple ID. However seems a bit misleading to have a “cancel subscription” button that doesn’t actually work. I will get my money refunded.

by A Honest Usert

Today i just browsed around MagistoVideoEditorMaker for a couple minutes, when it first gave me the option to join the 7 day trial i hit back because i do not like subscriptions, apparently it still let me use MagistoVideoEditorMaker still and my sole purpose was to edit a small quick slideshow with my pictures that i could download. After like a 5 minute wait i tried downloading it and it says it wants a whole dollar for just a download?? It’s like you can’t really use MagistoVideoEditorMaker for free except upload pictures or videos for other people on MagistoVideoEditorMaker . When i tried to confirm that my account was not being charged i went to the settings in MagistoVideoEditorMaker and tried to see if i was in the subscription.. i hit it serveral times and it did not load in. This was sketchy at first but i just thought it’s because i don’t have a subscription in MagistoVideoEditorMaker maybe so i went to my apple id subscriptions and it said i had none.. i better not get charged 20$ for MagistoVideoEditorMaker because it is not worth it at all.. you have amateur editing and features, most edits in MagistoVideoEditorMaker you can do in a free one. I do not like MagistoVideoEditorMaker it was a waste of time. In the description you guys should add all the fees included in MagistoVideoEditorMaker .

by ShennenEilleen

Ur videos look like total dogdoo no matter what you do - Magisto final edit destroys them - even when shot in 1080 for ig or on a dslr hd cam MagistoVideoEditorMaker degrades the quality so bad.. so sad because I paid for a few months of this but a business account is wayyyy too much money.. I really would need to try it for a month before paying for an entire year - It actually destroyed two videos I made but I had to use them because my time is money - Tried filming different ways in higher quality and it just makes the films so low quality - I'm willing to pay for the business acct if there's some sort of guarantee that I can actually get my videos in the hd quality it shows me playing the video WITHIN MagistoVideoEditorMaker before I download it to my phone or ig.. I actually was about to jump on paying for a year right before creating the first movie glad I didn’t - I've also written your customer service and no one ever got back to me about questions I’ve asked on both ig dm and emails

by Maliceon

It used to be intuitive and now it's so random it's just clips and bad music. The #1 reason for using MagistoVideoEditorMaker was getting to checkout all the new indy artists on the rise. Now it's just a lot of public domain stuff. Also I have a pro subscription and it still won't let me make a long video. Just a short or medium. After more than 6-7 yrs at the rate of $9.99 a month totaling over $800 one would think I could make a full 3min video by now. 😟 but no. I'm not going to renew my subscription this next billing cycle. It's not worth it. I will be back later in the year to check and see if any updates have improved the experience because I really did love MagistoVideoEditorMaker for many years. I hope it gets back to good.
UPDATE ONE YEAR LATER…
Dropped my 2 stars to a 1. What happened? How did you get WORSE? This is like watching a 5yr old try to “fix” a Picasso so it’s “more in the lines” sometimes in order to save something valuable you need to hand over the crayon and take a nap. Seriously, hire the original Magesto crew back and beg them to fix what you’ve messed up.

by Kevin Schmitty

My family recently went through a horrific tragedy when their home caught fire, along with 3 other families in the building. I was able to make a wonderful tribute video to thank everyone for their help and donations. I “loved” MagistoVideoEditorMaker, unfortunately that changed immediately. I was given a free trial, which I greatly appreciated, however when I cancelled the trial and renewal through my Apple ID, Magisto charged me for it. I did not authorize payment nor did I want to renew a subscription I just wanted to try it out. I attempted to cancel through MagistoVideoEditorMaker itself of which they displayed directions on how to cancel my free trial through my Apple ID. They charged me as soon as I cancelled my trial. They “give you warning” of canceling renewable payments and subscriptions but fail to explain that you must cancel the trial AND the renewal payment, they only explain how to “cancel subscription” through your Apple ID. It’s a scheme and as a father who has another child on the way I don’t appreciate this shady app. DO NOT SIGN UP!

by Artc1688

Heard from a friend about this SW and it’s ability to automate the creation process. Decided to give it a try. The very short version (15sec?) was cute and decided to try the 7 days “professional “ version. When I realized Tencent, Google and other apps offer similar feature and convenient for free, I decided it it not worth the money. However, the cancellation process for the trial version was not simple at all!!!!! I looked all over and unable to find ANYWHERE within he app on how to cancel the subscription! I wrote to customer support looking for help and the response from customer response was not helpful and kept asking me why I didn’t like the SW! After mutual attempts they sent me the link and told me I have to go into the iTunes account and cancel it!!! Also, by this time they have already charged me and now I have to beg ITunes to return my money because the customer support was poor and the cancellation process was unclear and difficult. Try Tencent SW or Google, it’s free and you don’t have to deal with magisto customer support!!!!

by HQuinzelDMD

I decided to try MagistoVideoEditorMaker and really wanted to like MagistoVideoEditorMaker but it fell really short. The templates are a cool idea but every time I did a new video it wasn’t good. Even though there is an option to go back and edit the slides, the editor is super difficult to use. Coming from an iMovie and video shop editing background, I don’t get why the video editor is so lacking. To show my effort I edited one video 8 times with different lengths and templates just to give it a good try and just came out unhappy. I would love it if maybe MagistoVideoEditorMaker was set up like iMovie and we were able to use the templates so we could alter the footage more easily. The automatic editor just isn’t that great. Maybe if your videos you don’t speak a lot this can work. Even when I selected the speech only option it still edited and cut in awkward places that were difficult to go back and edit.

by Nim Num

I mean, for free, fine, whatever, but there is so little you can do!

You have to have music, and you have to have a title appear on the video. I just needed to make a video that was “made together” to post on social media, not anything fancy (well, it isn’t FANCY, definitely not.)

I gave it two stars instead of one because it would work for like a five year old (at least on the free one, no way was I going to be spending money on an editing APP when I have things like WeVideo.)

I only got MagistoVideoEditorMaker to be quick, and while it was quick, the video looked like crap, and you couldn’t even edit the video yourself!

No creative freedom, and worst of all, it looks awful, let’s be clear. There is huge white letters that must play on the screen, and then you have awful music (which I wish they had a choice for NO MUSIC) in the background.

I wouldn’t even recommend this for a home movie sort of thing. Don’t know what you would even do with it. Little editing freedom, and makes your simple videos stick into a box that they want your videos to fit in.

Overall, MagistoVideoEditorMaker wasn’t even comparable to iMovie! At least iMovie let’s you make your own video, which I was looking for an improvement from to edit videos together (not looking to make a horrible home movie, just edit videos together into one price, which one would think would be pretty basic for an video app.

by Zanesworld1

So far- 15 minutes in- I’m not a fan—BUT, gimme a minute more and let’s see what this thang can do...
In response to staff inquiry:
First, thank You for your response, it’s good to know that the developers ARE listening. Second, I apologize for the untimely follow-up and upon your notification I immediately searched my inventory for your app to refresh my overall review. After realizing I’d deleted it from my downloads, I went back to figure out why. Instantly I recalled the experience I had, and simultaneously experienced it again. From the gate, I’m bombarded with in-app purchases— ones that actually require MagistoVideoEditorMaker to work well at all. The selections I’m left with WITHOUT coming straight from my pocket, do not compare to the apps I have used for several years- and that DO NOT hinder my video process by constantly soliciting up-sales. I understand everybody has to make money- I understand technology is not free nor is ANYTHING, however if I DO download a FREE app (and they all have in-app purchases) I want to be able to use it WITHOUT a salesman at every turn. In fairness regarding what your app actually does— for the Novice, unexperienced, super-busy, or just unimaginative person- my opinion is that it DOES make the process easier. For those people, this is probably a good start- for ‘not’ those people, i would believe it’s not much use. Again, thank you for taking time to listen to your public.
Z.

by Hotspazz71

I absolutely love MagistoVideoEditorMaker!! Well I used to that is.. I’ve been using and have had a professional subscription for years now and the last few months it seems when I’m in the middle of editing an important project the dang app shut right down??!! Very frustrating.. and I pay good money monthly knowing it’s worth it. But I’m starting to think otherwise unfortunately. I’m also having to keep re-editing the same frames over and over again even when I’ve saved it. The time wasted having to do that is crazy and again frustrating.. please fix whatever is going on. I’ve just upgraded my iPhone to 13 pro max today and when I went to check out my app to make sure all my videos were still there MagistoVideoEditorMaker crashes as soon as I push MagistoVideoEditorMaker icon?? Wth is going on ??? All my other videos apps are fine and aren’t doing this..?? Please help!! I literally have 100s of hours vested in these videos and have spent a lot of money having MagistoVideoEditorMaker. I’ve got editing work to do and I need your amazing app to help me do what I do.. that makes ppl smile. Thank you

by Big Giant Octopus

I faced the same issue as some reviewers below: signed for a trial to check the full functionality of MagistoVideoEditorMaker for the further occasional use when I need it with no intention to pay for Professional version (as I don’t need it). Before signing for the trial I checked the Terms to make sure on the way to unsubscribe, and it was stated to be done over My Account right in MagistoVideoEditorMaker . So in a few days I cancelled the subscription the way it was requested in their Terms, however have been billed anyway, when the trial expired! After some emails back and forth with Magisto support I’ve been told that the process of cancellation is different from what they requested in their Terms and refund is also the authority of Apple. I don’t get it, why to have this misleading “Cancel your subscription” button in My Account, if it does nothing?? And why have describe the procedure of cancellation differently in the Terms visible upon signing up? All together it looks very filthy to me.
Kudos for the support team replying and doing it fast.
Nice and fun app in general, even the outcome quality of the video is horrible.
But this billing filthy thing - baaaad, too bad, guys.

by PepeChimenea

Don’t believe the high reviews. The old magistro editor was superb & award winning. 5 stars all the way. These high reviews are for that editor! But Vimeo bought Magistro out for millions. They then revamped the editor. Changed everything. Made it more expensive, corporate looking & soulless. Nobody is liking this new editor because it’s a money grab. It’s loaded with bugs and it barely works and it’s been that way for months. The once amazing effects are now replaced with really childish ones. It’s artistic cheese. It’s often so buggy that it takes hours to get a video looking presentable at best. And then if your lucky enough for it to not have a bug during the saving process where you can actually save your work without it saying “error can’t save”. Which is the case, 45% of the time. This new editor is so bad now it should be a $5 dollar one time fee. I’m so disappointed. Magistro team: Can’t you see how the old magistro editor had amazing effects ?? Can’t you see how the replacement effects are just really generically bad? You once had an amazing product that gave us more customization … Now you just have a PR team that lies and says it’s so much improved when you know that’s just bogus fluff.

by Randomremarker

I’m a lazy perfectionist, so when it comes to video editing MagistoVideoEditorMaker is perfect! (I have the professional version) Be willing to really try it out and learn a couple of simple mechanics and you will love the results. You can just dump pictures and videos and MagistoVideoEditorMaker does a relatively great~amazing job and if you wish to tweak it even more precisely you can. The videos from MagistoVideoEditorMaker are so satisfying to watch when edited to its full/personal potential. However it looks like nowadays 1080p is only available with a business plan($35-$70 a month). Kinda disappointing for people who just need the overall professional plan. When u have the latest top notch iPhone and MagistoVideoEditorMaker can’t make quality vids that match unless you have the highest tier plan is definitely a disappointment. I’m left with the notion to just cancel my professional subscription unless a minimum 1080p was available in lower/mid tier plans or came available a la carte.

by Dustysage

There is so much to move about MagistoVideoEditorMaker. It DOES make BEAUTIFUL videos. Unfortunately, the lack of controls means that most videos are unuasable in the end. Too often, the software selects clips which are unimportant or draw attention to the wrong things. And almost always, the clips are shown in such an out of order fashion that the video makes no sense. Two quick enhancements would fix that problem for me. 1) allow me to set the order the clips are shown. And 2) allow me to select a hot spot on video clips that I want to make sure are featured. For example, if I’m making a video of my day at Disneyland, I don’t want the fireworks to show up first, I want them to be the grand finale. I don’t want the people in the crowd to be the focus, but rather my own friends or the attractions themselves. I think this is an easy fix with just a few additions to the edit tools.

by Itz_leah <3

So I was really excited to have MagistoVideoEditorMaker for gacha editing! And well I don’t really wish I bought MagistoVideoEditorMaker… so when I got it it asked me what I got it for I said I was trying to use it for social media! And what I don’t really like is that you can only pick a certain..idk thing to use for your video and there’s nothing wrong with that I just didn’t really like that and you had to pick your own music that they provided which I also didn’t really like…? And MagistoVideoEditorMaker didn’t really make sense for me I didn’t really know how to use it so if you don’t like apps like that then don’t purchases app I don’t think it’s the best app that has ever been made though I don’t think it’s the worst app! So that’s why I give it a three star

by Rearea1

This could be a great app if only it would work better without Wi-Fi. There seems to be a little glitch with my app it will not work if I'm not in Wi-Fi. It's also hard to edit you have to go through the whole process before allowing you to re-order photos, delete photos, add photos, change length of time, or make any changes it has to go through the entire process before you could do it again. It's kind of a bummer and a waste of time that the editing is not easy to use. Also wish that you could choose where you want the music to start instead of only being able to play the music from the beginning of the song. Finally, it would be the best if you could make movies over 4 minutes.

by BigT54

I use to love MagistoVideoEditorMaker but they slowly became so greedy. Charging you for so many ridiculous things that people do for free. You can’t even save your own videos unless you subscribe to their monthly fee, A total rip off I’m done with MagistoVideoEditorMaker. The blocking you from doing so many things unless you pay. Don’t waste your time or your money, they became very greedy and there’s many other app developers the do just as good a job if not better for a lot less. The latest update put the nail in the coffin for me and I would like to encourage you all to not purchase MagistoVideoEditorMaker unless you’re willing to spend money every single month just to use it.

by Itssydneycnt

I started the free trial to see what the $30 a month entails, must be good right? Considering the amount of video editing apps available at no cost you’d think one that’s $360 a year would have TONS of options, not the case. The second star is because MagistoVideoEditorMaker MIGHT be useful for people who have no clue what they are doing or are super duper lazy. You can’t edit which animations are used, or what order all the special effects and what not are. You basically put in your videos and hope that it does an okay job. VERY basic, this would be very useful for someone who is 80 years old and has no idea how to do any editing and isn’t willing to learn. If you want to edit that font it’s gonna cost you $80 a month, which is $960 a year. I don’t mind paying for something that would be worth it, but MagistoVideoEditorMaker clearly thinks they are sitting on a gold mine with offering nothing extra that similar apps also have. Finagle with a couple free apps, and figure out how to use their animations and music, it will be the same if not better than MagistoVideoEditorMaker. I am canceling immediately and using inshot, you can speed up videos, slow them down, put them upside down, add animations, music, text, and you can control it all, for free. I believe I purchased a package of animations for like $1.99, which is way more reasonable and realistic for what MagistoVideoEditorMaker does.

by Whittier Lee

I have been working on this video for 3 days already and I cannot finished it because of this glitches on Magisto from replacing a photo (not replacing the photo that I want ) or even uploading a new one whether it’s from my own photo library or from their istock folder. Saving the video file is a huge huge disappointment as after I spent about 4hrs making a video , it didn’t saved actually at this time 7hrs after I tried to saved it, it was still in that status of waiting for few minutes and will notify me when it’s ready. MagistoVideoEditorMaker is SO EXPENSIVE! And this is what I’m gonna get? I never paid an expensive app before , I trusted that MagistoVideoEditorMaker is superb but it was a HUGE DISAPPOINTMENT , HUGE WASTE OF TIME MAKING MY VIDEO THAT DID NOT SAVE AND HUGE WASTE OF MONEY AND I actually would like to demand a refund for MagistoVideoEditorMaker but I’m gonna figure that out later on. NOT WORTH YOUR MONEY!

by Cdbennett1231

Don’t be like me, read the fine print. An add for MagistoVideoEditorMaker appeared on my feed and I just wanted to play around and check it out, so I opted in on the free trial. Since my phone already saves my payment info and such, I did not realize my account would automatically be charged after the trial. I spent over $60 (2 months) before realizing it was charging me (I had deleted MagistoVideoEditorMaker from my phone not knowing I was subscribed). I didn’t even end up using MagistoVideoEditorMaker ! So, be careful and take your time. If this is MagistoVideoEditorMaker for you, great, if you’re just bored and decide to click on the advertisement and check it out, be wary of the auto charges since they will not refund you. Personally, I believe automatically enrolling people with a subscription without making it 100% transparent should be illegal, and doesn’t make me believe you have a great product. Great product sells itself, and doesn’t need to rely on people’s lack of awareness. This is just my opinion.