Contact Capriotti s Support

I’ve use this app for years and worked well. Was just forced to update the app in order to place an order and now it does not work. When you try to login it just crashes. I’ve tried it about 30 or 40 times at this point different locations different Wi-Fi‘s and always the same thing enter my email address then next and enter password then login in and immediately crashes. Even tried resetting the password and the same thing happened. Clearly this update needs to be corrected and until it is I’m not going to go to Capriotti’s. Bad enough I lost all my current rewards. Won’t even let me submit review as no matter what I type nickname taken including my actual name

When I first got the app, it worked just fine. For the last few months, if I try to use it, the “get notified” pop-up box appears, and the screen freezes. There is nothing I can do to change it. Nothing I try to press or swipe does anything. I have tried closing the app and even deleting it, but when I open it back up again, it’s always the same. The manager of my local capriotti’s tried to help, and he couldn’t figure it out. I tried clicking on app support and it took me to the same screen. Leaving a review seems to be my only means of communication to get help with this.

I’ve earned free 9” sandwiches when I always order 12”. I’ve tried to save them for when I’m not as hungry, only to find them not available after a couple visits past when they were awarded. I can’t find any clarity on the issue in the small text. Functionally for ordering... it works. Also, I like the friendly employees at my local Caps and always left them a tip on my credit card when paying at the register. I love the way I can order w the app and my sandwich is ready when I get there, but feel bad I am no longer tipping the hard workers.