Are you having issues? Select the issue you are having below and provide feedback to The Audio Converter.
- Interface design is unattractive and unbalanced
- App may randomly have trouble connecting to the server
- App logs out after a few minutes of inactivity
- App may crash and not open after extended use or updates
Complete guide to troubleshoot The Audio Converter app on iOS and Android devices. Solve all The Audio Converter app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Float Tech, LLC, developers of The Audio Converter.
While the files are immediately deleted after conversion or cancellation, you should be aware that by using TheAudioConverter, you agree that your files will be sent over to internet from TheAudioConverter to the conversion server. Current subscription may not be cancelled during the active subscription period; however, you can manage your subscription and/or turn off auto-renewal by visiting your Apple Account Settings after purchase. TheAudioConverter includes an optional auto-renewable subscription (Premium Pass): Premium Pass beings with a free trial period, then an auto-renewable monthly subscription when trial ends. Payment will be charged to your Apple account at confirmation of purchase and will automatically renew (at the duration/price selected) unless auto-renew is turned off at least 24 hrs before the end of the current period. Files are immediately deleted from the server after conversion. Save, Share or Listen to your converted audio files in your favorite apps immediately. We've also recently added support for local conversions for many popular conversion types. Account will be charged for renewal within 24-hours prior to the end of the current period. After conversion, you can immediately AirDrop your files right to your Mac or another device. Conversion is done on a secure cloud server, which makes conversion easier, faster and much more battery-friendly. Quickly convert your audio or video files to nearly any audio format! 2. You can even browse your previously converted files with our in-app file browser. We are continuing to add support for more local conversions with each update. These conversions don't require a server, and are usually done almost instantly! You must have an internet connection to use TheAudioConverter. Save your file, or open it in your favorite app!