NeonCRM Reviews

NeonCRM Reviews

Published by on 2020-06-23

🏷️ About: Perfect for the fundraiser on the go, the NeonCRM app is built to provide real-time mobile access to your nonprofit’s NeonCRM database. Built specifically for fundraisers and staff out in the field, you can use the NeonCRM app to access up-to-date constituent contact data, enter donations in real time, review activities, membership, event and store purchases -- anytime, anywhere right from your phone.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
59.4%

🙄💅🫥 Neutral
24.0%

😎👌🔥 Positive experience
16.6%

~ from Justuseapp.com NLP analysis of 24 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Access to donor and member information on-the-go

- Ability to pull up address information in Apple or Google maps

- Easy to call people with the tap of a button

- Accepts credit card payments



Read 16 Customer Service Reviews 👿🤬😡😠💢😤

1.4 out of 5

Useless

2022-05-23

Terrible, useless app. There is no point to this software. How can it be so difficult to offer a usable CRM app?

Not enough functionality

2022-06-24

I would really like event features on NeonCRM . We have many walk ins at registrations and I can’t use NeonCRM to register them.

The camera feature for entering credit card information never seems to work so accepting a credit card at an event takes a long time.

I can’t seem to add new people from the donation page anymore, so if someone isn’t in the system I need to add them and then go back to the donation page.

Doesn’t Open

2022-07-25

I work for an organization where we need to be able to check someone’s membership status on the go when we don’t have access to a computer. NeonCRM won’t even open, and just shows the Neon logo indefinitely. Why even offer an app if it doesn’t work?

Can’t even log in.

2022-08-26

Not very impressed with Neon in the past year, and NeonCRM won’t even let me log in. I get a text with code for two-step authorization, but there is nowhere to enter it, and NeonCRM doesn’t indicate why it’s not logging in. Very frustrating.

Has Neon given up on its app???

2022-09-27

I keep waiting for an update. I used the more than the desktop version, but it no longer works with the latest iPhone software. I’m ready to switch my organization to Salesforce if NeonCRM is not updated soon. I NEED mobile capability!

Very Limited Functionality

2022-10-28

There are many functions that are not available in the this app app. No Reporting or Event info is included. The worst part is that when I look up specific accounts, some are not there. I don’t know what criteria are used to determine which records can be accessed.

Not functional

2022-11-29

It is so limited I don’t understand the point of having it. Maybe to use as an address book?

Latest version won’t even open...

2022-12-30

Doesn’t open. Partial logo fills screen and hangs.

Limited

2023-01-31

Does the job when you need to look up a number, but the account data shown is extremely limited. I don't think they've updated the features in a few years.

Minimal functionality

2023-03-04

It does a few basic things like account lookup, but overall it doesn’t do much.

Donation functionality limited

2023-04-02

Please consider adding the ability to enter donations other than CC. Thank you!

Good app for credit cards

2023-05-04

I would love to see the ability to accept cash or check donations as well. This would help us in the field not have to come back to the office to send a receipt to donor. Creates more back in work. All this does is accept credit card payments. If it weren't for that I'd give it 5 stars. Seems like it wasn't thought out very well before launching it. Love to see an update soon.

Has So Much Potential!

2023-06-04

Being able to accept donations and having account management is a great start. In the near future, being able to view and manage the projects as well as volunteers would be a game changer!

Great for accessing contacts on the go

2023-07-06

I really like having access to all of our donors and members from my phone. I can pull up address information in Apple or Google maps, and call people with the tap of a button.

Does very little to nothing

2024-12-24

You have very limited access to account information, such as phone, email, and address. It has stopped working altogether at this point.

This reflects the software that Neon offers and provides. Slick marketing over a very clumsy and frustrating user experience that provides breadth without cohesion. I've used other CRMs much less than Neon, so I have a fairly limited perspective, but after using Neon for 3 years I absolutely do not recommend the services/product.

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2024-12-24

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Is NeonCRM Safe? 🤗🙏


Yes. NeonCRM is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 24 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.4/5 . Justuseapp Safety Score for NeonCRM Is 21.9/100.


Is NeonCRM Legit? 💯


Yes. NeonCRM is legit, but not 100% legit to us. This conclusion was arrived at by running over 24 NeonCRM User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for NeonCRM Is 53.5/100..


Is NeonCRM not working? 🚨


NeonCRM works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with NeonCRM? Post a Review




Features

Built specifically for fundraisers and staff out in the field, you can use the NeonCRM app to access up-to-date constituent contact data, enter donations in real time, review activities, membership, event and store purchases -- anytime, anywhere right from your phone.

Plus, the NeonCRM app provides high-level organizational status dashboards for executive directors and board members checking in on month-to-date numbers.

Perfect for the fundraiser on the go, the NeonCRM app is built to provide real-time mobile access to your nonprofit’s NeonCRM database.

Stay in the loop while you're on the go, and continue fostering the most vital relationships your nonprofit has: your donors and members.

Use your NeonCRM organization information and password to log in.

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z2systems

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