Coinbase: Buy Bitcoin & Ether Reviews

by SabinVI

The latest update to the this app app has decreased functionality. Users like me want a snapshot of all their crypto investments on the homepage. This means to see their overall portfolio balance as well as all the coins on their watchlist. A quick overview with no further clicks. This is how it used to be. Now, in the latest version, the watchlist is limited to 5 items. If you want to see the rest of your items, you have to click into another screen. Horrible UI. It may seem small, but I check my investments multiple times per day. It used to be one simple click to open this app, see my favorite coins, and done. Now every single time I open Coinbase I have to click into multiple screens to see everything I want to see. Very annoying! Please fix this “upgrade” and bring back the old homepage with full watchlist functionality. Or better yet, let users create multiple watchlists like Robinhood where you can organize them better and maybe we can choose if we want them on the homepage or not. Removing a feature that your users have had for years is not a smart business decision. Robinhood shows all investments on the homepage and that’s why everyone always compliments their UI. I hope this app can bring back what was the equivalent in the crypto world.

by Giseii

I’ve been using and a fan of this app for a long time but as of late it’s just really hard for me to recommend. You don’t actually technically speaking “own” any of your crypto, but that’s not my main issue. Lately I’ve put a lot and I mean A LOT of money into buying this most recent dip, had no problems until I decided to log on and found I wasn’t able to send any of my crypto. Over the next week, I lost the ability to cash out, sell do anything. Not a problem? I logged in, I have been asked to verify my identity 3 times and even then still my situation hasn’t improved. I later found a notification in my account that I owed them like $100? Weird but okay fine, I paid it. It took over a week for that to finally be cleared from my account but it took the money from my bank so I figured all was good, went back on and was asked to verify my identity AGAIN. Limits hadn’t been removed, still couldn’t send or anything. It’s impossible to get ahold of support, even with the live chat youre sat waiting there for 45 minutes for them to type a response and when they do it’s the same copy paste crap, customer support is completely unresponsive and impossible to get a hold of. So now I’m left with $1000 sitting in an account that I can do nothing on, do yourself a favor and go somewhere else.

by Heddiepoo

I hate giving this rating given the fact that this app has been my go to wallet but as of the last couple months it’s been absolutely HORRIBLE. When I ask to raise my limits from 50 dollar card purchases it somehow instead of being increased got lowered to $5.00. I emailed support over a month ago and they gave me a generic response saying that it was being sent up to review and would have someone email me back. This was a month ago and I am still waiting on that email. So ok that’s just a slight inconvenience because I can always just make a purchase with my bank account. WRONG every attempt made gets turned down due to “suspicious activity” which only gets worse because of the fact that this happened on not 1 but all 3 of my bank accounts connected. So once again I have to contact support. This time I try to call to actually speak to someone since they are unwilling to respond to support via email. What do you know, I run into another issue. this app no longer has telephone support anymore. That’s only reserved for compromised accounts. So that’s great I have to email yet again... Here we are now and since I have been waiting to make this purchase BTC has only risen by about 15-20k or more. So thank you this app for being absolutely worthless as of late.

by Mbev0391

I’ve had Coinbase for a while now to do simple investing. Recently, I decided to get into NFTs and wanted to transfer crypto into its compatible wallet. When doing so, I was sent an email saying that I needed to verify my ID, and if I didn’t, there would be a 72 hour delay. I verified my ID and received a message saying that verification was successful. After 20-30 minutes of waiting for my wallet to populate with my crypto, the balance still said $0. I sent it to the correct wallet address before anyone asks. I reached out to their support team just to be have the conversation end abruptly by the agent. So the next morning, I message again to ask where it is. This was a Saturday. He then told me that it will be in my wallet on Sunday. Sunday rolls around, and it’s not there. I contact them AGAIN and the agent tells me she sees it’s being worked on and there’s a 72 hour delay. I explained i did the ID verification successfully and there shouldn’t be a delay. She said “that’s the protocol” and ended the conversation thread!!! I contact them TODAY (Monday) and they can’t give me any answers or a timeline. I needed the crypto today for a mint on an NFT and now I’ve missed out on several thousand dollars because of this poor way of this app doing things. This is unacceptable especially when people are trying to make money through your platform!!! There are other platforms out there so it would be beneficial if you search elsewhere.

by Cova13

So this is my first app that I used for investing, had my hopes up but the customer service really brought down my motivation for using Coinbase. Honestly i regret downloading it. Once I had downloaded Coinbase I went through the whole process to be able to start buying and selling but once I tried buying through my chase account that I had already linked and yes I did everything exactly how Coinbase demanded it, but it still wouldn’t let me buy because of suspicious activity. So I contact their help support, after telling the bot to put me in contact with a person since the bot was not being helpful at all. Turns out theirs nobody you can call it’s all through text and once I explain my problem he would just tell me to put my id and a pic which I already had done so I re-did the process and still nothing change I kept telling him that but he would keep sending me the same message about putting my id and pic it almost seem like he was just sending me texts he had save in his system. So once he finally realize that his way wasn’t working he send my problem to be check by someone else where I got an email saying that they where checking my account and around six days they would get back to me I open up my email today and I see an email from them saying that they close my case without even fixing nothing. I have to give it to them they really know how to frustrate someone

by Tim.T2

DO NOT USE this app! this app is basically a company of scammers that have come together to steal crypto from their customers. Look at all the real peoples reviews with reports of missing crypto and poor support. Their support is garbage their technicians don’t know what they’re talking about and refuse to help for simple things even when it’s clearly stated in Coinbases own policy. When you send facts and evidence they stop replying. Even the $5 free bitcoin promotion that is still shown here you won’t get it and they won’t help you or care after you make an account. If you decide to use this app expect nothing but headaches transfers will go missing, any promotional bonuses or offers are fake you won’t really get them, if you contact support they will send you links to their support page that show what you contacted for and need help with is within their policy but then they just stop replying or make up bogus reasons of why they can’t help. It’s amazing this company is still able to operate when they break so many basic laws about false advertising and consistently screw over their customers. I pray this app gets shut down or at least heavily audited everything will quickly fall if they’re forced to take responsibility for their claims, actions, and publicity published policies.

by Yeyet222

Ive been introduced to this app by a scam who claimed to be from this app wallet wanting to invite people in liquidity mining to gain it’s user base, like a promotion. I trusted it because it was an app launched from this app wallet. My understanding is it is my account and I hv full control of it, just like I have full control of my bank account, and all the apps launched from my bank account should be legible. That’s how I got tricked. The fact is, once I launch Coinbase from this app wallet, I’ve signed “smart contract” which allows third party to withdraw from my this app wallet indefinitely. At first I thought this app is definitely responsible for allowing the scammer app to launch from their app, but it turns out that they deny the liability claiming in crypto world it is always “ur decision to make”, that freaked me out because it can legally allow anyone to take users money away without putting on any warning, which is even worse than real world. How can online bank account launch third party app without warning people it is possibly a scam and it has nothing to do with the bank, it is not hard to do so in this app and they refuse to put that warning, causing lots of ppl losing money from scam. I have full proof that the scammer claimed to be from this app and it is app launched from this app which made it more believable. Why can’t this app put on warning? Btw I lost 100k thx to this app!

by Mfrielin

There are many things I like about this app. Easy and intuitive interface, easy of trading between currencies, etc. But as I got more savvy in my trading and started tracking gains, I’ve found discrepancies between increases in currency rates and my balance. In other words, I would track the time in which I had made trades and calculate the amount that my balance should reflect. I found almost always that it was off and not by a little, by a lot. This is alarming to me as I see that there is real potential for fraud within this platform. In addition, I’d sent a transfer of funds from MY Binance account to my this app account and after a week, I have yet to see those funds deposit to my ETC wallet that I’d used for the transfer. I’ve sent multiple customer service requests since then regarding the transfer both to Binance and to this app. Binance has gotten back to me sharing the blockchain record of my transfer to my ETC this app account indicating that I would need to remedy account receipts with this app. I reached out to this app and then have yet to respond. This was not a small amount. It is not okay for them to have inaccurate gains reflecting in account balances and no response on transactions that should have cleared over a week ago now.

I will be filing a complaint with SEC outlining these discrepancies and their failure to remedy them.

by Sj-2020

this app seems to be the dominant crypto trading platform in the US, but Coinbase is not by any chance close to a professional trading app! I read a "Thank You" review by another user because he had noticed the addition of "Watchlist" and "New Coins" to Coinbase !! This is as childish as it can imaginably be! Are you guys at kindergarten or what?! Any trader, not the professional stock market traders, but even an average joe will realize how primitive this app app is! Cryptos are being traded 24/7 and we definitely need candle stick charts with technical indicators. What do we get with Coinbase? A childish graph with absolutely NO indicators, NO candles, NO settings, basically NOTHING! The graphs are absolutely useless. I wonder if this app users trade by tossing coins or what?!! There are absolutely no helpful market tools such as filters, simple scanners, or any activity monitoring tools either. The watchlist is so primitive and lacks even the most basic functionality such as sorting. Any time I open Coinbase I start hating to trade on this platform! Is there anyone at this app who has ever traded stocks?! I'm sure there is, and they know exactly how low profile Coinbase is! But they have no serious will to upgrade it to something better probably because they feel they are not rivaled by any competitor! So, they keep their high commission fees and they do nothing to improve! What a shame!

by Pismo123

There is absolutely zero customer support with this app. I’ve been trying for 2 days to reach an actual human about why my money is being held captive. I made a debit card purchase which is supposed to be instant. And it said there’s a 5 day hold on my funds. So after 2 days of trying to figure out why that is, I finally just gave up and sold the btc expecting to be able to withdraw my remaining cash balance. And I lost $10 in this process, over this app fees, and I didn’t even care. I just wanted my money back. But now there is a hold on my cash balance too! And I needed that money yesterday. I can’t afford to wait 5 days. But this app doesn’t care in the slightest. Because there is no way to reach anybody for customer support. You can email them, but you will just get a robotic response saying it will take 5-7+ days to fix your issue. So I’m pretty positive that nobody even actually reads the customer support emails. And now my only money is being held captive by this website that won’t even give me the time of day to tell me why. I’m extremely frustrated. Coinbase is the worst btc app I’ve ever used, because this isn’t the first time I’ve had issues like this where “customer support” did absolutely nothing for me. Never coming back to this app after they finally stop holding my money captive.

by Jay'sCraft

They 100% screw you over with fees. It costs 1.99$ to buy any type of cryptocurrency. If you want to trade one currency to another it costs $.99, and if you want to transfer it back to your bank account it costs another $1.99. So I have to pick the right currency, make sure it goes up at least $3.99 up in profit just to make any money? Which is very unlikely, because apps like these are designed to screw over the little people that want get into buying and selling crypto. I understand that the company has to make money some how, but charging every single transaction a bunch of money isn’t even fair. I was offered in app $1 in a crypto currency. Want to know how much it cost me to transfer it to any type of coin that made money? $.99. They offer you free crypto that is stagnant in price, to make you pay money to transfer it to other cyrptos. It’s so rigged. Do yourself a favor, and save your money instead of investing in Coinbase. You’re basically throwing your money away if you buy anything on here.

Update: Tried cashing out because my stocks I invested in were up big time, app wouldn’t let me. Kept saying servers were down. And then because I was up so much (like $10 more) it charged me additional fees so I only ended up making $1. Are you serious this app?! You have serious issues with fees. Stop charging so much.

by SUPAstar1989

Coinbase is OK! You cannot add price alerts except for a couple of coins, so I have another platform that I am using for that purpose, along with much better charting graphs, profits/losses, average coin price and everything else you watch when investing, because this app doesn’t have any of these common investing tools. I’m in the process of switching to the another platform since this app fees are through the roof, and I feel like they have their hands in every single thing I do; I’m almost afraid to even open Coinbase in fear they may tack on nother fee. The costs are not small either; buying a small number of coins that are well under a dollar without staking options, the fee’s are more than quadruple the cost of the coin, then another fee when you sell any portion of it. So, watch carefully you could be in the hole with their fees added on. They do have a lot of coins to choose from but so do other platforms and with other platforms, you have MUCH lower fees, better graphing charts, profit/loss, price alerts, buy/sell options and many more investment tools. I have no problem paying a fee for doing business, however, I do have a problem when I feel like I’m being robbed! this app doesn’t do ANYTHING special to deserve taking that amount of money they take from us, in fact they do a lot less than their competitors!

by Psyloh

I have been buying LRC on this app for a couple months now, and I can’t believe it took me so long to notice, but they run the same scam that Robinhood runs with their crypto, except RH doesn’t charge a Transaction fee each time. Pay attention when you go to a coin. They show you the list price, but when you review your purchase before submitting it, they actually charge you a higher price/coin on top of their transaction fee. It’s the same thing with selling. They give you a lower rate than the listed price, as well as charging you transaction fees. They’re scalping customers, exactly the same way RH does by giving you, “the customer” a .03 cent spread. Even with the “this app One” membership, this is still true.

If you can learn more complicated methods of trading crypto, I suggest that over this. If not, I hope you don’t mind getting scalped. The GOOD thing about this app is that you can actually transfer your coins to different wallets, which shows they do actually have coins to give you should you actually request them sent to your wallet.

Response to Developers Response: This isn’t 2020. With everything that happened in 2021, investors are becoming wiser to things like Spread, PFOF, and the conflicts of interest in brokers and Wall St. in general.

by MyBlackShirt

So Coinbase is great for trading/purchasing crypto. I’ve used it for nearly a year with no issues. Now that this is out of the way:

The number of times that changes have occurred to the interface, then changed back, then changed to the prior version, then another…it’s maddening. Here are my priorities: 1. See my portfolio balance and trajectory over (x) period. 2. See the coins I have and how they have faired over (x) period. 3. See what are the top movers over (x) period. 4. Trade one coin for another.
When I can no longer do one of the above because of a UI change that adds functionality that is not one of my priorities, it is frustrating. When I have no method of customizing the UI for my priorities to get it back, it’s frustrating. When one of the missing priorities returns and then is removed or changed in a way that feels as if it were removed…it is frustrating.
I’d rather not be frustrated, so please don’t remove features, if you must put something else in the UI, provide me with means to discover where the feature I care for is now located. This will allow you to continue to experiment with new features while allowing me to continue to achieve my goals.

by Raider 4 Life

Coinbase is pretty solid as far as functionality and ease of use, but I do have something I would REALLY like to see changed… So when a person checks their orders, either the open or filled ones, the small cryptos need to have the decimal extended two more places or so and not rounded to the penny. Some cryptos like DOGE and XLM trade in hundredths of pennies (IE .2577) so it would be nice to see the exact amount listed on the orders. I may have a few orders placed in the .25 range, so it’s difficult to find a specific order in that range when they all just say .25. I would assume this has to be a pretty easy fix.
I also have another suggestion that would be helpful to me and I’m sure to others… It would be a VERY nice feature to be able to set up price alert pushes or at the very least to receive a push notification when one of our orders is filled.
I would definitely give Coinbase 5-stars if the above suggestions were implemented. In fact, I would even pay a subscription fee to be able to have push notifications. I’m not sure if there is a fee for this app to send out push notifications, but if there is a fee, it can’t be much as I can get multiple push notifications on the scores of my favorite teams (or even the entire NFL slate of games) from free sports apps.

by Imlm4

As an ole man who was investing first time in a decentralized currency who is ill-informed having limited knowledge of this specific subject matter began to observe - the influence with this specific currency as a hedge against inflation in a addition to potentially replacing gold as the preferred asset of choice globally- that aside I wanted - frankly needed or more importantly required a platform which was secure - easily navigation able- provided news and was regulated- this app fit the bill- it provided a platform for a Baby- Boomer to comfortably invest for me and my family- i would like to see the transaction fees come down just a little as well as some additional tutorials - other than these insignificant matters- I’m happy for the choice- one recommendation is to apply some of your $$$ to branding & marketing- the landscape out there is not only messy it is treacherous- I’m certain there are large portion of middle aged men such as I - that would utilize your platform to the exclusion of lesser known platforms if you would alleviate the fear quotient and distinguish this app from its competitors

by Doggs/doggerino/doggpounds

Welcome to the new consumer savings account. As a consumer alone in the crypto jungle i am sometimes saddened by the limits of coin base yet the security and trust in whats offered upon the simple this app acct. is reasonable i believe. The house always wins and i guess it should if it upholds a service and commitment to said service. Accepting i am not a trader on the this app platform knowing this and accepting that i must HODL as a savings acct. is one of the greatest experiences i have had personally on my device.
A greater level of customer engagement would be a great value increase for the reputation of Coinbase . Log in issues and quirks can not be related our consulted upon in any real way so beyond standard FAQ’s i have been left alone to understand certain quirks. It may be different on the fancier wallet or counbase pro i would not know cause i am not a trader i am merely a crypto addict who cant get enough btc! And squirrels away any pocket change i can !
If you believe in btc and its synenergy to eradicate poverty in a large part, then i’d recommend a this app acct for yourself and family to build wealth for everyone on the planet. With Aloha. & Ma’at.

by Midnightdavid

I’ve had my account for years, my bank account verified for years too. I’ve been trying for weeks to withdraw cash from account. I enter the transfer, it all seems fine, I get an email that withdrawal is underway and should arrive at bank in 3 or 4 days. A day or two after expected date the money still fails to arrive and an email comes - “your transaction has been cancelled, please try again”. No explanation, no help to correct whatever the problem was (if there even was one). It’s like a Hotel California app... your money can check out anytime you like... BUT IT CAN NEVER LEAVE.

Update: it took a few days but I did get a response. My withdrawals were cancelled because the names on my accounts did not match. Specifically, my checking account, opened 20+ years ago, uses my middle initial and my this app account uses my full middle name (as they used my driver’s license which has my full name on it). They said “add a new account to transfer funds to that has a matching name”. Turns out I already had that, my PayPal account, which also used my driver’s license to verify my name and comply with Know Your Customer laws. I transferred to PayPal and it went through almost immediately 👍

by Dank0116

I am impressed by how easy Coinbase is to use. There is endless amounts of information about cryptocurrency on this app and if it is t there u can be connected to it. I had been weary about crypto but when I heard about this app I was originally in getting shares of it when it went public. When I was unable to get the stock and it went through the roof right off like had figured we’ll that is when I decided to download and check it out. this app gave me a small amount for down loading Coinbase and then through the learn and earn feature I was able to learn what crypto is and does but also get like four different currencies. The ease of operation of Coinbase made it very i intimidating and I continued to learn about crypto amd now I’m trading almost daily. I also had some support issues with my this app card and they were quickly replied to and I was given some basic help which was unable to solve the problem but they sent my issue up the support chain and my this app card was fully operational the next morning. I say thank you to this app for making it easy for me to learn and operate trading with crypto currency’s because it has been easy making money.

by The Real Mr. Wes

Why is it that I have never had an issue doing withdrawals or a transfer I’ve never had to do a 2 step verification but when market is dropping significantly and by this I mean 20%. You make me do this verification and I do and first off won’t let me and secondly you give me an answer like Tom Brady replied when he was asked if he knew what down it was.... if you are unaware of what I mean , well you simply give an indirect question to a straightforward question.... me being a huge fan of Patriots and big Brady fan I thought it was ingenious of him. So I share the same with you very smart. But being that it’s my money and not a game you need to stop with your games. You were 4.5 star app until this experience. Now being I’m relatively new I am even aware to not do this but hello.... like JG Wentworth says it’s my money and I need it now. So here is your new rating until something is fixed.... I lost 20% as do you but multiply it by 2 is -1.8 stars out of 4.5 and here is + my fee right back at you of rounding down stars as you do the same = 2.5 but a 2 star is what you get cause I can’t rate by .5 stars and that is how you get your 2 star rating until fixed. Your welcome

by Conmon1992

After linking my bank account and debt card I proceeded to buy several hundred dollars worth of etheruem using my bank account. After the purchase I was prompted with a message that says that because there were so many transactions going on with this app, my funds would be available in 9 days! Now this is AFTER I made the purchase and it did not give me an option to accept or decline this agreement before telling me how long it would take to clear. 9 days is completely insane and of course, this app took the money from my account immediately, but still hasn’t posted it to my ETH account and it’s been over a week. With ETH being down almost 50% this week iv lost hundreds of Dollars because I don’t have the ability to sell my shares until the funds are posted on this app. this app also offers almost no help with this matter. Simply referring me to it’s auto-generated support bot, that just answers general questions in a vague and blanket- statement fashion. As soon as my money clears( if it ever does) I’m pulling it out and deleting Coinbase . I’m also telling every crypto-currency buyer to avoid Coinbase unless they resolve my issue. Which I seriously doubt.
Sincerely,
A very disappointed customer

by Jay Dom

I did everything they asked me to verify my account etc... on several occasions when I wanted to trade bitcoin my account was locked out from selling. I could convert crypto’s into others but that was it... I was restricted to conversion. I couldn’t even sell it I to the USD holding account, could not sell it to my verified checking account. Then I was told to contact support, took them forever. Denied anything was wrong and closed my support case before it was resolved several times. Bitcoin went down in that period, all crypto did... so conversion lost me money, they didn’t help... and I couldn’t sell it. And I had everything needed to do all those things! I was powerless to sell it during the downturn... so the essentially had control of my money for three months where I couldn’t do anything. That’s essentially stealing this app... frustrating your clients enough where at one point I almost gave up and let you have my money, which makes me ask how many people have this issue... and why when I switched to the Cash App and did everything including setting up an account, sending the coin from you to them, selling the Bitcoin... why did that only take a day with them, and months with you? Money issues? Maybe

by Ditalian

I started with this app and was charged excessively for buying BTC ETC LTC. They feed on newbies entering the market and charge ridiculous fees per buy or sell. It’s called taking that initial hit because you pay for the convenience. Put your money on this app and transfer it directly to GDAX(also owned by this app)

This is an easy way to get into the cryptocurrency, but for the uninitiated it is not a trading platform. GDAX is. You can fund your this app account, but they neglect to tell you that you can make a GDAX account and transfer your money free of charge and buy/sell/trade for minimum fees. Limit buys and sells are free on GDAX. The pros: this app is legit and GDAX is legit. They are FDIC protected and your legal tender is insured by the federal government because it’s held in an escrow account in a bank. Your coins are insured by insurance policies. BUT It would be nice to be informed ahead of time that you can incur substantially higher fees using the simplified ap and that if your going to be trading short or long term, that transferring your funds to GDAX (an actual exchange) results in much lower fees and free limit orders.

I’m quite happy with GDAX and my only issue is the taking advantage of newbies entering this volatile market without the foreknowledge that there sister company offers extremely lower rates.

by Kamikaze0313

I’ve tried Robinhood, Abra and this app for Crypto buying. Simply put this app has a good set up but they nickel and dime you to death. For example; to deposit money even with bank transfer you are charged a fee of 0.99 for up to $25, $1.49 for up to $50, $1.99 for up to &100 and so on. Robinhood and Abra does not charge you for bank transfers, only card deposits. this app also charges you again to sell your crypto’s at basically the same fees as depositing. Robinhood and Abra do not. this app basically hits your wallet all over when that’s money that could be invest in crypto’s. Now let’s get onto the refer a friend side of it. this app will give you $10 worth of crypto after someone you invite joins and buys $100 worth of crypto. Abra gives you and friend joining each $25 worth of Bitcoin after friend deposits a minimum of $50. Robinhood gives you a free stock each. Overall Abra is by far the best Cryptocurrency app for buying and selling. Robinhood is okay for beginners but you can’t send crypto’s. Robinhood is good for buying and selling like you do stocks, also Robinhood let’s you buy stocks so you can use one app to be in two different markets at once (stocks and crypto’s). What I’m saying is do not waste your time and money on this app. Abra is hands down better with hardly having any fees across the entire board.

by Lizo664

All very fast and professional, right up until you try to cut your losses. Bought bitcoin with the intention of selling it a few days later for a (tiny) profit as more of an experiment than anything. I sent in my license photos, linked my bank account, and got everything verified. Bought a couple hundred in btc. A few days later the price has gone up a few hundred and I try to sell- to find my funds placed on a ‘24 day hold’ to ‘prevent fraud’. What?? If this is common practice, they certainly went out of their way not to mention it, and if it isn’t, I can’t think of any reason why they would have flagged me or my transaction as suspicious. I have now sat and watched the btc price plummet over $1,000 in the past few weeks. By the time I’m able to access my money I will have lost much of it. I understand that btc prices are famously erratic and I accept that I would have lost a little bit, but with every day I lose more and more of MY money which is being held from me. Incredibly disappointed with the lack of clarity in this matter. If it were not for this ridiculous, month-long freeze on my transaction, I would be very happy with Coinbase. The layout is nice and the verification was fast and professional. However, any app that forces me out of MY money without forewarning is NOT a winner in my books.

by Brandong923

When I first bought bitcoin through this app it was put on a 12 day hold. The funds cleared from my bank account after 3 days, and I had to wait 9 more days before I could do anything with my currency. I contacted customer service, and the representative said he didn’t know why my funds were on a long hold, but made it out like it was because I had just created my account - a fraud prevention method. So I accepted that, and decided I wanted to buy more crypto today. I went on the support page and read through the guidelines again; it said I was able to transfer or withdraw once the funds had cleared from my account - so 3-5 days, possibly 7-10 if there is a weekend or holiday. Fair enough. So I bought some bitcoin, and now it says it’s on a 12 day hold! So apparently that’s the default on my account every time I want to buy any crypto. What?! No where was I told that my account would have some default holding period, on the website or by customer service. I know that it will again clear from my bank in the next 3-5 days, then I will just have to sit on it for a week or more for no good reason. To top it all off, I’ve been emailing customer service and it’s like I’m not even talking to a human. They just give these generic, scripted responses, whereby they reiterate the same guidelines I previously read, that are obviously false! There are plenty of services out there that are way less of a headache; save yourself time and stress and use a different wallet!

by Jose1950

I’m interested in trading. Bitcoin has attracted my attention so I’ve followed the experts advice and “purchased” Coinbase. It’s so far in the iCloud and every-time I try downloading it, the little circular time indicator showing progress simply times out. So I guess this is due to the sudden popularity of crypto currency, which appear to be more like the famous gold filled coffer at the end of a rainbow. It’s a mirage, an illusion of riches. I think everything will go back to some orderly trading fashion when the futures market is open, and those people who think are overly rich will soon realize the true trading value of all these fantasy currencies. Only countries like Russia or Venezuela can currently mine Bitcoin and they will eventually need to sell to make greenbacks. If this review takes so long to write all this bs is because I’m still waiting for the stupid app to download. Thanks for your patience. One more thing, if by any chance you’re progressive environmental minded person, start protesting as the mining of the remaining B 6 million (to reach the mathematical limit of B 21 million) will consume more energy than the 20 largest cities in the US do in a year time. I’m still waiting for Coinbase to download. Thanks again.

by UknownG

So Coinbase is pretty great when it comes to buying crypto, they can give you the funds immediately at the current price of the crypto, so high purchasing fees and selling it on a quick time line are virtually non existent when you are making small orders, most likely biggers as well. Not so fast... if you purchased it through your bank, because the allowance is higher on it than 25$ for a new card, your funds are basically frozen for 2 weeks. You can not cash out, nor you can send crypto to another wallet, so if you are looking for something to transaction with this isn’t the greatest app to do it with. I’m stuck with funds frozen for already 10 days, and now I have to wait another 5 for the banks to clear it, when on the card is faster, but you are stuck with the same high cost for selling it which comes out to bite you in the but for the fees. Yes, I can sell it and wait at usd wallet so the price doesn’t fluctuate, but again, if you want to get the funds out they are the power delay and have no intention to speed the process and again, you are in lala land waiting for it! Before, it’s not used be this bad but seems like delays and restrictions will expand. For the high cost of buying, and buying always at a higher price than it actually is, it makes even more worthless, even waisting time and resources just on trying to obtain some btc. There are better apps and cheaper apps that don’t cause you such issues. Good luck crypto fans

by Ptconnection

this app is a all around awesome platform to quickly and swiftly get into the world of crypto assets. Trusted them from day one and so far so good ! The only negative situation I have encountered has been 1 . I bought $25 dollars of bitcoin and was charged twice but only got $25 worth of bitcoin .... contacted this app and that very same day got a email back from them saying they knew about the situation and that they where on top of it because it happened to more people that week... a day or two pass and I received another email saying my problem was resolved..... it wasn’t and still hasn’t been resolved! Thank God I only bought $25 and not a lot more ! It’s $25 I’m not going to be after anyone for that little amount of money but it definitely impacted my good experience with this app and their over all standing with me , my friends and my family after this situation that has still not been resolved .

It hasn’t happened again. Just once .... I still recommend people who ask me where they can get crypto to get it through coinbese because it’s simply the easiest way to quickly get the main crypto assets.

Just finished earning a few bucks $6 through the this app earn page and it works perfectly! Definitely see a lot of potential there ! I mean lol when have you ever gotten paid to learn about crypto ? It’s a amazing concept just with they had waaaaaay more lessons up !

by Dveotime

I have not been using this app long but I have used it long enough to feel like I’m getting burned. I am using this app as, what I call, a pass through as in the end, I am purchasing crypto that is not supported by this app with the BTC I purchase through this app. While Coinbase itself is great as it is easy to navigate the process of withdrawing funds is not so great. I purchased BTC with the intent of withdrawing to purchase another crypto. A week and several emails later my BTC has not yet been released for withdraw. Prior to this transaction I had done several others successfully with no issues, now, for no reason whatsoever my funds are pended for “further research”. I am a patient person but as I’m sitting here waiting the BTC value is falling and the cost of the crypto I am looking to purchase is rising which means at this point I have missed out on a few hundred dollars of profit all because this app won’t release my funds. I am giving only 1 star because (1) communication with Customer Service has not been great as I am still sitting here clueless on what’s going on and (2) I’ve missed out on significant profit and have no idea why or have any sense of comfort that this won’t be an ongoing issue

If I ever get a response from this app letting me know what the problem is and when it will be resolved I may come back and update this review as Coinbase itself would be worthy of more than 1 star.

by Jang Abadi

this app is great. However, it takes 4-7 days for your transactions to clear when using your bank account, or linking your bank account. Even though im not planning on selling anytime soon, it shouldnt take so long for my purchases to be approved and show up in my wallet or portfolio. Also, they recommend using or linking your bank account, instead of using your debit card which is immediate and doesnt take 4-7 days to clear. Why does it take so long to clear?
I understand that they want to make sure funds are in your account (i assume), but 4-7 days, is way too long. I dont think i can sell anything until everything has cleared. I also noticed that the $ was already taken out of my bank account- so why are they not available as soon as you have taken the money out of my account? The good thing i guess is that the price i purchased them at is locked in. But still would be nice if they were in my portfolio as soon as the money has been taken out of my account. All in all, this is a great, easy and fast way to buy crypto !

by KishaHeart

Most of these bad reviewe are pathetic, i have been with this app for over a year and thw only issue I wver had was verification. Customer service toon a few days to respond but explained, i can use my prepaid debit card through Metabank but cannot use my Metabank account to withdraw funds. I have been paid, recieved my funds, within the given processing time. Maybethese users did not fully verify theor accounts or maybe they used VPNs and from non-permitted countries, but also the most recent reviewers, beed to understand last week was a holiday week and this week there is new years day so many businesses customer service will not be available and responses are delayed This included this app. Also maybe read their FAQs and agreements and see what is not allowed because buying crypto not approved by them, is in a sense, not okay and it even states it in their system. So do not blame them for uour stupity. I would rather use this app over Blockchain whuch is way harder to ise, transfer, exchange, and most of the wallets dont work

by Lupa Kip's Dips

I’ve been using this app for about a year now, I started by investing 200 dollars and then I just waited. I earned some money but then out of no were this app charges my card another 200 dollars. So I go to the customer support and i see that double charging is one of the problems many people have. So I write and email and they respond by saying they need a picture of the charge for proof. So I send them a picture but, and they say they’ll resolve it in a couple days. I wait and wait and wait and nothing happens. I get no respond nothing is fixed and am still charged with another 200 dollars. I write an email and nothing. 2 days later I write another one. Nothing. Another one nothing. It’s been about 2 MONTHS of just sending emails and NO ONE HAS RESPONDED. this app has double charged me and they haven’t resolved anything. Please I hope they could do something about this but honestly with the 2 months of nothing I wouldn’t recommend Coinbase!

by Tylonious McLonious Jr. II

I had left Coinbase for well over a year because of no desire to trade bitcoin anymore. Upon getting back into the game and getting all my credentials updated, my account was restricted (the forums say that an automated system is responsible for this feature). In the matter of a couple of emails, I was fully able to regain access to my account! I have never seen customer service do their job so beautifully! And I cannot stress this enough because anytime I’ve had to use any sort of financial systems customer service, I’m usually greeted with the “there is nothing we can do sir, apologies and have a fantastic day.” Which is not what you want to hear when you’re trying to recover lost funds. But these guys were on top of it! I would rate 10/5 if possible just because of their amazing support team! If you have any troubles that can’t be sorted out by yourself, don’t hesitate asking for assistance, they made the process an absolute breeze!

by Bryan Hry

I have been sitting on a bunch of coins for a year now and since it hit $11k per coin recently, I decided it’s time to sell some. I did a lot of research before choosing this app and they seemed to have the best user reviews of all the US based Bitcoin services. The setup was very easy and selling was incredibly easy. Anyone who has tried to sell Bitcoin in the past will tell you, selling the coins was not only overwhelming, but also difficult. this app has changed all that. I have sold coins with both the website and Coinbase , and surprisingly, the iPhone app is actually easier use and offers a better user experience. I would definitely recommend Coinbase to anyone interested in buying/selling Bitcoin!

Unrelated, I would highly recommend you enable MFA (Multi Facet Authentication) which adds a second layer of authenticating when logging into Coinbase . This helps prevent unauthorized access as Bitcoin wallets are a prime target for hackers.