Second Nature Status
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problems reported in the last 24 hours
Summary of Second Nature Problems 😠👌🔥
- Too expensive for what it offers.
- Unpersonalized experience with a health coach.
- Payment schedule and setup make no sense.
- App shuts down when trying to select start date.
19 Reported Issues: 😵🆘🛟🚨📢
As of 19/6/24 the tracker will not sync to Google fit, all steps have to be added manually.
App has stopped syncing steps from Apple Health
Cannot log in to mobile app using Google. After being redirected to Google and back again, the spinner on the accept and continue button appears. When it stops, it's back to accept and continue. Pressing accept and continue again ends up throwing a toast saying I've logged out. No errors thrown.
On the android app, whenever I use a typing future (journal or chat) after a couple of seconds the app freezes or typing is very slow (a char every couple of seconds)
App crashed when opening the app.
App has stopped syncing steps from Apple Health
App not opening , stuck on first screen
App not recording progress eg I have done a habit 7 times this week & marked complete but its not registering
Since watching the Ted Talk as suggested my page has frozen
Stuck on Home Screen
App not working. Frozen at logo screen. Turned phone off and on again but this hasn't worked.
App won’t open
Click on the app, all you see if the 1st page then the app turns itself off
Tried to open the app this morning it got stuck on the logo and then shut itself
App wont open.
Can’t login/ open the app. It is stuck on the opening page, no access. Please advise asap as my renewed programme starts tomorrow. Thank you
16/4/22 Cannot open the app it seems to be stuck on in the logo screen. I have tried turning my phone on and off but it has not worked! Please can you advise! Thank you
Sticks on logo screen and eventually crashes sometimes.
Morning, I have ben using the Second Nature app for two weeks now but yesterday, (Friday 15th Apr) I came to open the app to enter my details as I’m on the NHS programme and all I had was the first page of the app then it would close and revert to my Home Screen on the iPhone & iPad. I have tried turning both iPads off & on but still no joy. Can you advise please what to do to solve the issue.
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Common Second Nature Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Second Nature app on iOS and Android devices. Solve all Second Nature app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Second Nature Health Ltd, developers of Second Nature.
Access peer support from a small group of Second Nature members who will start the programme at the same time as you. Second Nature is a weight loss app that helps you build healthy habits. Access our healthy meal plans and meal planner to help with your weight loss. How does Second Nature help you lose weight and keep it off? You can check if you are connected to Apple Health from the Settings page in the Second Nature app or from the Apple Health app itself. You can track your weight and activity progress using our scales and tracker or by integrating with the Apple Health app. Get 1:1 support 5 days a week from an experienced nutritionist who will coach you through the programme. Set habits like meal planning, drinking more water, meditation and increasing your step count. Set goals with help from your health coach (we'll keep you motivated along the way! Learn the principles of healthy eating without having to count or track. Download SecondNature and try our 12-week programme! Download our app to try our free or premium programme. We were the first ever online behavioural change programme to be used by the NHS. Our programme is based on the latest scientific evidence and is used by the NHS. We're trusted by the NHS and we know our programme works. We put a big focus on healthy habits that last.
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