Second Nature app not working? crashes or has problems?

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2 User reports:
App has problems
 User reports 2

⚠️ Most reported problems ⚠️
Something else
90.5%

Connection
9.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Second Nature Problems 🔥

- Too expensive for what it offers.

- Unpersonalized experience with a health coach.

- Payment schedule and setup make no sense.

- App shuts down when trying to select start date.

📋 19 Reported Issues:

A
Andrea Webster 2024-06-20

As of 19/6/24 the tracker will not sync to Google fit, all steps have to be added manually.

J
Jessica 2024-03-26

App has stopped syncing steps from Apple Health

C
Chane Morcom 2023-07-06

Cannot log in to mobile app using Google. After being redirected to Google and back again, the spinner on the accept and continue button appears. When it stops, it's back to accept and continue. Pressing accept and continue again ends up throwing a toast saying I've logged out. No errors thrown.

D
Daniel Brezoi 2023-02-07

On the android app, whenever I use a typing future (journal or chat) after a couple of seconds the app freezes or typing is very slow (a char every couple of seconds)

⚠️ Troubleshoot | Report Issue ⚠️
P
Peter Mccartin 2022-12-04

App crashed when opening the app.

J
John Cassin 2022-10-31

App has stopped syncing steps from Apple Health

G
Geoff Barter 2022-10-02

App not opening , stuck on first screen

G
Geoff Barter 2022-09-25

App not recording progress eg I have done a habit 7 times this week & marked complete but its not registering

A
Alison Maynard 2022-09-06

Since watching the Ted Talk as suggested my page has frozen

⚠️ Troubleshoot | Report Issue ⚠️
N
Nick Browne 2022-04-21

Stuck on Home Screen

K
Karen Jackson 2022-04-20

App not working. Frozen at logo screen. Turned phone off and on again but this hasn't worked.

J
Jane 2022-04-19

App won’t open

L
Liz 2022-04-19

Click on the app, all you see if the 1st page then the app turns itself off

K
Kate Pilkington 2022-04-18

Tried to open the app this morning it got stuck on the logo and then shut itself

⚠️ Troubleshoot | Report Issue ⚠️
A
Alan Smith 2022-04-18

App wont open.

M
Monika Holmes 2022-04-17

Can’t login/ open the app. It is stuck on the opening page, no access. Please advise asap as my renewed programme starts tomorrow. Thank you

D
Debbie Taylor 2022-04-16

16/4/22 Cannot open the app it seems to be stuck on in the logo screen. I have tried turning my phone on and off but it has not worked! Please can you advise! Thank you

P
Pete 2022-04-16

Sticks on logo screen and eventually crashes sometimes.

K
Keith Lowe 2022-04-16

Morning, I have ben using the Second Nature app for two weeks now but yesterday, (Friday 15th Apr) I came to open the app to enter my details as I’m on the NHS programme and all I had was the first page of the app then it would close and revert to my Home Screen on the iPhone & iPad. I have tried turning both iPads off & on but still no joy. Can you advise please what to do to solve the issue.

Showing 1-19 of 19 reported issues:

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Common Second Nature Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Second Nature iPhone Issues and Solutions

  2. Second Nature Android App Issues and Solutions


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Developer: Second Nature

E-Mail: support@secondnature.io

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