Contact Second Nature Support

Company Name: Second Nature Health Ltd

About: Second Nature is a weight loss app that helps you build healthy habits. We were
the first ever online behavioural change programme to be used by the NHS.

Rating 4.3/5

Votes 55

2024-10-31

Second Nature Customer Service 👿🤬😡😠💢😤

Second Nature Contact Information

Listed below are our top recommendations on how to get in contact with Second Nature. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Second Nature. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Second Nature Health Ltd

Read 3 Customer Service Reviews 😭😔💔

4.3 out of 5

🥺 🗣️ Share your Experience & Warn Others »

Pointless App, Terrible Customer Service

2022-04-27

by Compass&Quill

This program is only helpful if you've never read any literature about weight loss, healthy eating, or exercise before. It is incredibly basic, and far too expensive for what equates to a lot of articles you could read online and a chat room where people are asking basic questions and getting disinterested answers from a nutritionist. I was hoping to have a more personalized experience with a health coach who was actively coaching, but the whole experience felt so cold and uncomfortable that I had no buy in. Worst of all, the payment schedule and setup made no sense, and they're still charging me. Do yourself a favor and hire a health coach that cares. The money wasted on this app could be much better spent on a service that at least pretends to care.

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App Crash

2022-05-04

by RitikaD

I just submitted my payment for the 12-week plan and as I enter my full name and then try to select start date, there isn’t a calendar / selection behind it and the app shuts down for me. Tried 4-5 times in the last 30 minutes.

Paid and can't start

2022-05-11

by Penut_horse

I paid for the program and selected start date but won't let me move forward without my address but no place to enter.

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Why should I report an Issue with Second Nature?

Pulling issues faced by users like you is a good way to draw attention of Second Nature to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
If you are a Second Nature customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Second Nature.