Second Nature Reviews
Published by Second Nature Health Ltd on 2024-10-31🏷️ About: Second Nature is a weight loss app that helps you build healthy habits. We were the first ever online behavioural change programme to be used by the NHS.
Overall Customer Experience 😎
👿🤬😠 Negative experience
76.5%
🙄💅🫥 Neutral
12.7%
😎👌🔥 Positive experience
10.8%
Summary of Customer Reviews (Takeaways): 💎
- Takes money out of your account but refunds if you cancel during your free trial.
- Offers basic information about weight loss, healthy eating, and exercise.
- Provides a chat room with answers from a nutritionist.
Read 5 Customer Service Reviews 👿🤬😡😠💢😤
4.3 out of 5
Pointless App, Terrible Customer Service
2022-05-21
by Compass&Quill
This program is only helpful if you've never read any literature about weight loss, healthy eating, or exercise before. It is incredibly basic, and far too expensive for what equates to a lot of articles you could read online and a chat room where people are asking basic questions and getting disinterested answers from a nutritionist. I was hoping to have a more personalized experience with a health coach who was actively coaching, but the whole experience felt so cold and uncomfortable that I had no buy in. Worst of all, the payment schedule and setup made no sense, and they're still charging me. Do yourself a favor and hire a health coach that cares. The money wasted on SecondNature could be much better spent on a service that at least pretends to care.
App Crash
2022-06-22
by RitikaD
I just submitted my payment for the 12-week plan and as I enter my full name and then try to select start date, there isn’t a calendar / selection behind it and SecondNature shuts down for me. Tried 4-5 times in the last 30 minutes.
Paid and can't start
2022-07-23
by Penut_horse
I paid for the program and selected start date but won't let me move forward without my address but no place to enter.
They charge for a free trial
2022-08-24
by Cows R Cool
They take the money out of your account but refund if you cancel during your free trial. Not sure how that constitutes a “free trial”.
Neil Syer
2022-07-07
Why have I been sent weighing scales I do no want these items I will return them I will not pay for these I want to cancel whatever I have signed up forI thought this app was in in conjunction with the NHS and not a money making exercise. Please could one of your colleagues ring me on 01793114449. I understand I have 14 days to cancel, Regards Neil Syer
Is Second Nature Safe? 🤗🙏
No. Second Nature does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 55 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.3/5 . Justuseapp Safety Score for Second Nature Is 12.3/100.
Is Second Nature Legit? 💯
No. Second Nature does not seem legit based on our analysis. This conclusion was arrived at by running over 55 Second Nature User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Second Nature Is 26.9/100..
Is Second Nature not working? 🚨
Second Nature works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
How was your experience with Second Nature? Post a Review
Features
Get ready to join thousands of other Second Nature members who’ve successfully used our weight loss app to reach their goals without calorie counting or fad diets.
Access peer support from a small group of Second Nature members who will start the programme at the same time as you.
Second Nature is a weight loss app that helps you build healthy habits.
Access our healthy meal plans and meal planner to help with your weight loss.
You can check if you are connected to Apple Health from the Settings page in the Second Nature app or from the Apple Health app itself.
You can track your weight and activity progress using our scales and tracker or by integrating with the Apple Health app.
Set habits like meal planning, drinking more water, meditation and increasing your step count.
Take things one step at a time! We put a big focus on healthy habits that last.
Get 1:1 support 5 days a week from an experienced nutritionist who will coach you through the programme.
Learn the principles of healthy eating without having to count or track.
We were the first ever online behavioural change programme to be used by the NHS.
Our programme is based on the latest scientific evidence and is used by the NHS.
Learn more about nutrition, diabetes, mindset, exercise, sleep and stress with our daily articles.
Download our app to try our free or premium programme.
Customer Service/Support
Developer:
Second Nature Health Ltd
Contact e-Mail:
Website:
Privacy Policy:
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