Contact HHAeXchange Support
Published by Homecare Software Solutions, LLC on 2023-10-05 About: HHAeXchange Mobile Application
The HHAeXchange Mobile App empowers caregivers
with an easy-to-use app to clock-in and out right from their
smartphone.
Seamlessly connected to their agency and available in multiple
languages, the Mobile App allows caregivers to view their schedules, get
directions to the patient’s home, clock in and out, communicate with their
agency, and accept new cases – all while on-the-go.
How to Contact HHAeXchange Customer Service/Support
Listed below are our top recommendations on how to get in contact with HHAeXchange. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact HHAeXchange. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Homecare Software Solutions, LLC
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Developer: Homecare Software Solutions LLC
E-Mail: [email protected]
Website: Visit HHAeXchange Website
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Reported Issues: 15 Comments
By Garwu Mulbah
2 months agoTrying to download your app for clicking in but i am having troubles.
By Daylin Sauvanell
5 months agoMy name is Daylin and I'm work in TLC Nursing Registry, I was traying to reach HHA Exchange, because I need help with billing. I was on the phone for hours waiting for somebody to answer the phone, during the last days. Please contact me at 409-983-0592. I hope you understand how important this matter for us is. Thank you so much for your help and time. Sincerely. Daylin Sauvanell
By ALLLAN DELAROSA
7 months agothe app doesn't work
By Katie Chambless
8 months agoHi my name is Katie I am trying to update my profile but it keeps saying there is only one account allowed and that I can give my mobile Id to my agency help I start work this thursday
By Catherine Davis
8 months agoThis app I don't like I used the email address I used when signing up it say please used a valid email/password I did many times same thing I Uninstall re installed the app signing up using a different email now it's saying that my phone number already in the system please help.
By Charles Leicher
10 months agoI had to sign in and out on phone on 6/5 6/6 and 6/7.now when payroll was issued I didn't receive hours worked missing 3 days.where did they go
By Ofite Inah
1 year agoI am the billing manager at Promise Home Care Agency, in contract with Healthfirst of New York to provide home care and nursing services to our clients. We are mandated to submit invoices or claims through your portal with effect from January 1st, 2023. I have been able to acquaint myself with the training; billing and submitting invoices electronically through your porter. The problem I have now is installation of Silverlight in the porter as I can not submit invoices without it. How do I go about that? Please, that is what am faced with now. Installation of Silverlight to enable me submit claims. Thanks sincerely. Inah, Ofite
By Laurel Honey
1 year agoThis app is a mess. It said I'm "not active in the system" last night. For 2 days it's been saying the nightshift worker is "not active in the system." When the app stops working it gives you the option to contact the company. When you click on it the app crashes every time.
By Tanya Tyler
1 year agoTried to register but never received a mobile id number
By Brenda Marie NICHOLS
2 years agoI'm trying to enter the new temporary password but when it keeps saying enter a valid password I've been trying for 4 hours please can you help me
By Lukeshia Rhoades
3 years agoHave problem signed into inexchange
By Lorna Campbell
3 years agoI CAN'T sign in to my hhaexchange.i need help
By Mawendell
Terrible app that never works
I’ve been using this app for almost 3 years because my agency use this app, and this app never got any better, sometimes I don’t even get my full paycheck, because this app said I never registered my timesheet ( where my agency don’t use anymore paper ones so I can’t even prove if I did it or not if I don’t take a screenshot of the day I signed in and out, means every single day I have to do this ) The gps is terrible, I’m inside the home of the patients and still said I’m not even in here with them, is incredible they still get pay the workers that controls this app, but they don’t even bother to fix it after so long. And the most important thing, if you try to contact them to tell about this issue, they said if I’m not a manager of the agency, they not going to talk to you!? Like nobody cares?
By Sophers51
You guys really need to update this app
My grandmother uses this app for work. Every single day she has to change her password because the login won’t work and will keep her out. Mind you she has to wait for me to do it. She will continually use the correct password and login but the app still says something is wrong with her email or password. I’ve seen it happen myself multiple times when trying to fix it for her. It’s a constant hassle and quite frankly it seems like they do it on purpose. Not allowing her to properly log her hours and she has to go call who knows who to fix it. Honestly, you need to update this app. Making an already stressful day more difficult than it needs to be, for someone just trying to work.
By V. H. Hess
ＤＯ ＮＯＴ ＵＳＥ －Optimize iPhone X-XS phones!
TL;DR — screen needs optimized for iPhone X to 11. Choose a different care provider app other than this one people. Don’t download it! • I even saw on the Apple keynotes that it’s easy to update the app for retina displays and iPhone X to 11 family screens. Why haven’t you guys done this yet? How lazy can you get? This still looks like an iPhone 4 or iPhone 5 app that Apple would probably pull since it’s out of date visually by massive margins. Get Ruth the tunes, please. • I don’t recommend people use this app for the lack of visual updates and outdated keyboard alone. Go get another care provider app before you regret it folks.
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- Pulling issues faced by users like you is a good way to draw attention of HHAeXchange to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- If you are a HHAeXchange customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HHAeXchange.
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