Shahid - ﺷﺎﻫﺪ Reviews

I’m a VIP user (subscribed through the website) but when I downloaded the application on my phone and logged in, it shows me as a free user. I reinstalled Shahid twice and still isn’t recognising me as a VIP user. However when I downloaded it on my Samsung smart TV, and I paired the device it worked. But Shahid still isn’t. I contacted customer support and got no response.

Besides that, the selection of Arabic shows is good and especially during the month of Ramadan. The user interface is easy to use and follow and I like the lie stream option too.

The idea is great but I assure you; your team is incompetent and outdated. Shahid has all kind of technical problems and they lie big time. Everything was ok; then all of the sudden they hit you with an ongoing never ending updates that will ruin Shahid ’s functionality. I was sick and tired of Shahid and their Customer Service now I am OUTRAGED. You could watch everything on Shahid from movies to series unconditionally; however; for some reason if you live close n the US, you can’t watch close to 70%-80% of what they offer. When you call customer service ; they sweettalk you to death and they apologize for the problem and they make you think the issue will be solved but it get worse!!!!! No one from Customer service will give you a definite answer but they will give you the run around!!! I called their overseas number over 11 times in 22 days and they will place you on hold for an average of 11 mins. I feel like they drag on existing problems without any intentions of solving it for several months and for that I want my money back for a total of 14 months plus they should pay me for all of my long distance overseas calls. I already filed a complaint with the FCC. ENOUGH IS ENOUGH...!!!!!

Shahid simply does not work. It is also a scam. You start vip series and guess what, the next day it is in the vip collection that requires a subscription. It offers a trial period. You try to subscribe, it tells you that you need to have a dish network or Sling TV account. WHY? You go to try to subscribe to either one of them. Dish Network, you cannot even create an account. Evidently, you have to be a Dish Network customer in the first place. Try Sling, it offers a bunch of US TV channels for free (happy hour). Anything else, you need to subscribe to one of their base packages blue or orange or both. Interestingly, this app vip is not listed. You Google it, you can find it on Sling. Long story short, Sling is also convoluted. Evidently, you need to subscribe to Sling orange or blue for $30/month and MAY BE you can add this app for $10/month. What a waste of time! What a rip off!!! I only need to subscribe to this app not sling or dish network. How difficult can that be? Try WatchIT (one stop shop). Unless this app can be available as a separate subscription, it is useless and absolutely a rip off.

The idea behind having a platform to stream all kinds of shows (Mainly produced by MBC group) is fantastic. I believe at some point the development team behind the application has fallen very short to stay up to standards of basic technical aspects. I come from an IT background and I can tell you that Shahid is not stable and should not be released without an good testing phase. If you sign up with a VIP account, you think you would not be bombarded with ads, right? Well, no. During Ramadan (now) you are bombarded with ads for Talabat - like 4 ads one right after the other. Isn’t the point of being a paying member not to be bothered by ads showing up? Why is this not the case, and why only Talabat? Communication with any devicethat supports Chromecast (which almost all smart TVs have now) is very sketchy. Shahid keeps dropping you and needs to reconnect, especially right after the forced ads. Come on guys. You can do much better than this, I’m sure of it.

During my free trial period, I emailed back and forth with a customer service representative for well over a week since the subtitles for a show were not working. This show was the only reason I subscribed to this app. Needless to say, even after a week the issue was not resolved and was not able to take advantage of the free trial period. When prompted with a request for another free trial (as it was clear I was having technical difficulties the entirety of my free trial) I was denied. I was told the only option was to make ANOTHER profile to receive the free trial. As inconvenient as that was, I made another account. I was charged for the “free trial” period. I emailed customer service yet again and was basically told “too bad”. Save your money, this company is clearly only interested in your money even when the service is not working. Very poor customer service experience and will be sharing this experience with other so they can steer clear.

How hard is it for a big network to develop a watch on demand app!!!! Specially when they charge as much as this!!! Worst application ever! I pay around $25 a month for my subscription and do not get nearly 10% worth of my money!
The application is so inconsistent, slow, every time you hit rewind or forward the video pauses or crashes, its a nightmare to try to watch a series because it keeps freezing and every time you are done with an episode you have to quit Shahid and log in again and navigate through their stupid interface which is not user friendly at all, or the video would not play because all of the BS errors (errors are not consistent either) that you keep getting, I have to quit Shahid and relaunch more than 8 times to be able to watch the episode, once I am done with this series I will CANCEL my subscription big time!

This is by far the worst App out there. No site security whatsoever. Do not leave your credit cards or personal info stored on this site if you have to sign up for their services. Otherwise your risk major fraudulent charges on your account. Shahid is easily hacked on top of the worst customer service possible. I don’t understand how this is allowed to do business in the US or listed on the apple store. This obviously does not meet the least accepted business standards. Check your devices management and you’ll notice people connecting to your account even after changing passwords over and over again. And again the customer service is absolutely the worst - I won’t even call it customer service. It’s a shame the way a company of the size of MBC is running their business.

Shahid contains a really good number of programs, series, shows and so on.. I think Shahid is most helpful for people who understand Arabic language since it has only few shows that support English language. I can give Shahid 2-3 stars since it still suffers from some issues. First, when I connected my phone to apple tv it immediately shows an error message and doesn’t let me connect it. Also, sometimes when I watch an episode, suddenly it kicks me out and takes long time to upload the episode again. Finally, If it allows me to connect my phone to Apple tv which is few, it doesn’t let me turn the mirror off or go back to the home page.

Hope you able to fix these inconvenience issues ASAP

They failed to find my account after the application suddenly signed me out. Keep in mind I purchased the “VIP” package through iTunes. Just to find out my email address isn’t on their registry and that I have no subscription. Which begs the question, on what email address did they bill me then? If I provided the same email address on my iTunes that I essentially used to subscribe. Total rip off and waste of money and time. Yeah on more thing, their “team” is not capable of solving any problem especially mine given that their response was; “we cannot find any subscriptions on the email address you provided, please provide us with the correct email address”.

Why would I provide you with the wrong email address, I dont get it.

Poor service and poor application. Very displeased.

How dare you call this a Movies/Series App.??? This was supposed to be top of the line application from MBC TV GROUP and it’s none but a TOTAL FAILURE & UTMOST SCAM I ever seen in my life. Shame on you MBC and shame on your CEO and President for calling this...” An innovative Arabic international App like never before...” This is a Total scam and Apple team MUST look into their deceptive offer and lies. I NEVER HAD ANYONE TO ADVICE ME ABOUT Shahid.; however; I am HIGHLY ADVISING ALL NEW SUBSCRIBERS TO STAY AWAY. Please don’t take my word for it, you go ahead and see for yourself what I am talking about. I don’t know where should I start from to tell you about this scam!!!! Nothing works and it took me hours over the phone to speak with an incompetent agents to finally tell me that Shahid. Doesn’t work in the US. Go to Netflix and avoid this scam. You been warned!!

I see the concept of Shahid and its a great idea. But why dont u work on the improvements of Shahid and fixing glitches? Every time i stop an episode i have to close the whole app and start all over again .. every time i switch between apps and go back to this app i have to close Shahid and start all over again ! Every time i wanna watch something where i left it i have to look where did i stop! I think you guys are just so lame when you see an income of something you stop working on it ! If you dont wanna be creative and hire professional people to fix it, I think you should at least copy Netflix or any other app .. but working Shahid is soooo frustrating!

I like the movies at Shahid and the episodes and everything you can watch in it, BUT other things like CUSTOMER SERVICE that they provide is Horrible, the help service on whatsapp is disaster they never reply to you at all and if they do it will take them not less than 1 day, second if you are watching something and you put it on hold and then resume, it will take forever to load, so you have to log out then log in, third I want to update my credit card information because I change my old one, the application wouldn’t accept the new one don’t know why, I have sent many messages to the help center and yet no one ever answered me till now !!

As my reviews got always deleted for some reason, I have just updated Shahid again, and AGAIN this app has removed (Login with partner account) few months ago the only way for US customers to subscribe was through partner in US (in my case it’s Sling). this app team started to introduce App Store subscription and since then all plethora of problems started as if they are pushing away from partners accounts but in informal way, with this latest release the option to use the partner account isn’t even in Shahid . They did that multiple times before and the. They fix it few days later. It’s simply insane.

And with regards to their technical support in a simple word USELESS.

Am a member for at least two years now and I don’t know why there is no Arabic copy from all the Disney movies for kids specially that we live in USA and you guys use to carry it before , and it being weird recently am already logged in and keep asking me to subscribe! I thought something was wrong with my payment but it says am a member already and I can’t to use my account? It happened couple of time now I keep logging in and out and removing Shahid and downloading it again and I hope you can fixed it guys ? It not fair we keep paying you money and I can’t to watch any !!

Shahid present a lot of local and foreign shows that makes it a really nice app that provides multiple tastes but the experience, specially in mobile phone is so bad there are so much glitches and bugs and every time i update Shahid i said this time there’re going to fix it, but they don’t actually i wish, it was like other streaming services apps like N*****X in the smoothness, so please and make it a smooth app simple app that can provide a better experience for arabic region

I love watching on this app but there are too many ads, when I watch an episode there’s an ad 20 seconds, then I was like :it’s ok it’s only 20 seconds then another ad pops up after the last one like two in a row, then I’m half way in the episode another ad pops up I said it’s ok and the ads are pretty interesting then when the ad finish the episode went way back then I don’t know where I left the I want to find where I left then ANOTHER AD POPS UP IN THE MIDDLE OF ME TRYING TO FIND WHERE I LEFT OF.

So the this app team please fix this.

Mohammad alkuwari.

this app really got to work on its glitches and technical issues. This is not a free app and so we do expect a smoother experience than this. I don’t know how a huge channel like MBC can’t handle an application correctly. Sound issues are very common unfortunately.
Content is good but how does that matter if we can’t even hear anything!

I bought Shahid twice and I still can’t use it! One account is locked because it says it has two many devices so I can’t access it so I paid another subscription using a different Apple ID since you can’t reach customer service! After paying a yearly subscription I can’t login with my account coz this account is linked to another account?! Then I deleted Shahid and reinstalled but still the same issues!I sent multiple complaints but no one contacted me! Please solve this issue ASAP

this app app is amazing for including a lot of great series but it has too many adds that really bother me and most of users like 20 ads on one episode? at the beginning I used to say it’s alright since the ads aren’t too long but now the shortest ad is 30 seconds and I get ads that one minute it’s so annoying and the ads doesn’t change I get the same ads the whole time 🙁, and I would like if the number of episode and the minute I stopped on get saved since it hard to remember when you see a lot series , thanks for your helping.

AsI have seen for Shahid it needs an update to work Better with saving episodes because both in TV and in phone application if you close it it doesn't save the episode you need to scroll through the episodes to see which episode you stopped watching to continue please do fix this this has been too long and too many updates and still this problem hasn't been fixed plus the application is too slow and I'm talking for both TV and phone application

You kept updating Shahid and changing things when it was working ok and I was ok I will adapt then few years ago you decided to charge n ok you deserved the money, but today I’m beyond furious. I was watching my series in the morning as usual and then out of no where it logged me out. Tried to log in which was so hard to do and now it’s saying that I can’t continue watching because it’s not shared in my country???? I called your international line twice and it’s not cheap to call was put on hold both times for ten minutes and I was not able to speak to anyone. Tried to send an email to you but after I wrote n wrote it said this feature is not working at the min try later. Can someone reply and let me know what is going on with Shahid.

I have problems log in my iPhone iPad and Shahid can’t even link the phone with Samsung TV. I am getting charged through iTunes while app doesn’t have updates for the last six months. The website has no links to sign in even if I use a different browser. It can only sign others who have sling or dish network. I have written to customer support and called them twice. They promised to fix the problem but nothing in effect.
Hope you fix your website and Shahid as I can imagine many people liked it
Thank you

My grandmother is visiting from the Middle East and I would like to be able to play shows for her but I cannot understand the sections of Shahid because it is all in Arabic. Because I do not read or write Arabic I am having a very hard time using this great service! Also can this be compatible to stream via Apple TV??

As if the developers of Shahid worked hard to annoy its users. I’m a subscriber and pay whatever they ask to get this content. How difficult is it to make this content available on Apple TV and other platforms connected to a big screen? And when I AirPlay content on my Apple TV, Shahid does not allow to rotate the screen to a full landscape screen. Really not nice. By the way, this review is written in 2018 and not 2008 when Shahid seems to be stuck at.

Its super stupid that there is no history of what we already watched.. or if there is 120 episode you have to pass by everything from the ending to find the first episode , or you can’t connect the tv or stream from Tv.. another thing, i found out that because my granma watch a lot of turkish series with her account now we cant find turkish drama section anymore, but with the other tv who’s not connected with any account we can still find the turkish drama ? Why ?

I read in recent post by a developer response that the this app app is “available on some LG models” please tell me which models so I can purchase it. I love this app and promote to anyone who is looking for a lot of Arabic movies and Tv shows. Just please answer my question soon!!! Thank you. Which models of LG TV is this app available on???

This application is full of bugs, the streaming is bad, every time an advertisement comes up, the application crash after.
Also when i try to air play it on my apple tv, it shows the advertisement, then the screen freezes... so i have to kill Shahid start it again ... thats happen over and over.
The application is not smooth, and quite irritating

Don’t waste you $$ with them, they’re scammers, you are going to pay for a non working service. Sling or dish network wont assist you even though you used their platform to buy this app, they will only direct you to this app customer service, here you will enter a maze, no help or whatsoever, they will drag for days and days and they wont fix nothing at all.
Save your money, these are scammers and should be reported to the better business bureau.
Thieves

Ps: im thinking a class action, these people need to be sued.

MBC group is catching with the rest of the streaming companies, but we need an essential option that should be there by default: watch history. I need to have quick access to what I have been watching so that I can pick up from where I left off.

Update: There is another issue with AirPlay, it hangs a lot. Most of the time, it shows error and doesn’t play on Apple TV (3rd gen.)
Any fix for that?

The platform has a very good collection of contents, but Shahid on LG smart tvs not showing all marvel contents, nor the channels and some other good stuff, only available on my phone which is frustrating

Also after each episode on my lg tv it shows that i have to subscribe so I have to remove Shahid from the tv and unlink it then redownload it and relink it again to watch the next episode which is just not satisfying at all

Please you need to fix Shahid on lg tvs and provide us with an apple tv app too AS SOON AS POSSIBLE

I’m using Sling and I had the hole package (arabic channels with this app plus) for $25 a month. The channels working fine but this app only worked for 2 weeks and then when I try to login it says “invalid password and/email combination” I called sling, and after waiting in the phone for about 40min they said that I should contact with this app (not sling). I tried to contact with this app but couldn’t find a phone number, only email. After I emaild them they said that I should call Sling! 😡

You keep updating Shahid and it keep getting worst, it keeps crash all the time very slow, sometimes it logged me out with no reason and its hard to login back because Shahid is not working probably.
Today is the 2/April/2020 and I wrote a comment 10 days ago about Shahid crashing, I still cant login as I am logged-in but it’s still saying that I need to login crazy right?
is this what I am paying money for a non working app!!!

I tried to subscribe to this app VIP. I used my credit card and I was charged $0.08 and I wasn’t able to subscribe. I sent the customer service about my problem and they replied after 1 week asking for some information. I responded and now it is another week since I responded to them and I haven’t heard from them until now. They proved to have a terrible slow customer service.