Shahid app not working? crashes or has problems?

Shahid Status

Published by MBC Group on 2023-12-20

Welcome to Shahid, your premium platform for a wide variety of the best Arabic
Originals, exclusive series & movie premieres, live TV, Sports and
more. Discover something new every week Subscribe to any of Shahid’s packages
and enjoy unlimited access to a world of entertainment for you and your
family: Shahid Originals Enjoy the world’s best Arabic original productions
exclusively Live sports in HD Watch the Roshn Saudi.

I have a problem with Shahid

Are you having issues? Select the issue you are having below and provide feedback to Shahid.

User reports:
App has problems

User reports 11

problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working

45.5%

Screen

45.5%

Something else

36.4%

9.1%

Reported Issues: 4 Comments

By Aya Khalil 5 months ago

Hello, My name is Aya. My Shahid account has not working since yesterday. These are the problems I am having content does not load, the app crashes, the content takes too much time to load, the app won’t open, and a Black Screen can you please solve the problem I am having with my app? I already paid my monthly subscription so I don't know what causing this problem. Thank you, Aya

By Cherine 5 months ago

Application won’t open

By Ahmed Abou Elseoud 1 year ago

I bought a new TV (Altera) and it has Android 11 version. When I downloaded Shahid App on this TV and tried to open it, it gives me an error that this version is not compatible with Android 11. What should I do?

By Taghrid zayed 1 year ago

Hi every time I open the app it works up till I start the show then it shows a message to quit and restart the app it’s not letting me watch any shows and that’s on my Samsung tv although it’s working on my other devices

Common dislikes about Shahid app

- Not recognizing VIP users

- Glitches and bugs

- Too many ads

- Technical problems

- Lie big time

- Unconditional access to movies and series only available in the US

- Scam

Have a Problem with Shahid - ﺷﺎﻫﺪ? Report Issue

Common Shahid Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Shahid app on iOS and Android devices. Solve all Shahid app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Shahid iPhone Issues and Solutions

Shahid iOS app crashes, not working, errors
Shahid iOS app network issues
Shahid on iOS has black/white screen

Shahid Android App Issues and Solutions

Shahid has errors/crashing/not working
Shahid server network connectivity issues
Shahid has black screen

Shahid iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Shahid app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Shahid app crashes or not working on Iphone (iOS):

Close and restart the Shahid app on iPhone
Update Shahid app to the Latest Version for iOS
Uninstall and reinstall Shahid iPhone app
Update your iPhone to the latest iOS version

Fix Shahid on iPhone unable to connect to server/internet connection issues::

To resolve Shahid network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Shahid black/white screen (blank screen) on iPhone:

Follow the Shahid iOS app troubleshooting guide Here →

Shahid Android App Issues and Solutions

Fix Shahid not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Shahid app issues:

Force Stop the Shahid App
1. On android, goto "Settings" » click Shahid app. » click "Force Stop".

Update Shahid to the latest version on PlayStore

Clear Shahid App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Shahid app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Shahid.

Fix Shahid unable to contact server/ Shahid internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Shahid » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Shahid » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Shahid on android.

Solve Shahid black/white screens issue on Android:

Follow the Shahid android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MBC Group, developers of Shahid.

0% Contact Match

Developer: MBC Group

E-Mail: [email protected]

Website: Visit Shahid Website

100% Contact Match

Developer: MBC Group

E-Mail: [email protected]

Website: Visit MBC Group Website

About this app

Welcome to this app, your premium platform for a wide variety of the best Arabic Originals, exclusive series & movie premieres, live TV, Sports and more.