Are you having issues? Select the issue you are having below and provide feedback to SCREENS UP.
- The app doesn't work well in the car, especially with games.
- The questions and time on the app don't match with the TV.
- The app doesn't work as it's supposed to, with issues like the clock not starting on time.
- The SpongeBob Smarty-Pants challenge doesn't work, with no questions or answers displayed on the screen.
- The tutorial on how to play the app should be more specific.
- The app doesn't let some users log in or download it.
Complete guide to troubleshoot SCREENS UP app on iOS and Android devices. Solve all SCREENS UP app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nickelodeon, developers of SCREENS UP.
Vuforia collects certain data listed here: By installing SCREENSUP you are consenting to the collection, storage and use of such data by PTC, its affiliates and service providers for the purposes of providing the Vuforia software, facilitating creation of new products, updates, enhancements and other services, improving the software, and other products, services and technologies, and providing new products, services or technologies to customers of PTC or its affiliates. Our Privacy Policy is in addition to any terms, conditions or policies agreed to between you and Apple, Inc. , and Nickelodeon and its affiliated entities are not responsible for Apple's collection or use of your personal user data and information. User data may be used, for example, to respond to user requests; enable users to take advantage of certain features and services; personalize content and advertising; and manage and improve Nickelodeon's services. For more information regarding Nickelodeon’s use of personal user data, please visit the Nickelodeon Group Privacy Policy below. SCREENS UP is Nickelodeon’s “engagement hub”, offering not only augmented experiences synced to Nickelodeon’s big TV moments, but also a place to play with fun AR stickers and mini-games. SCREENS UP collects personal user data as well as non-personal user data (including aggregated data). Additionally, SCREENSUP may use “local notifications. ” Local notifications are sent directly from SCREENSUP to your device (you don’t need to be connected to the Internet) and may be used to notify you of new content or events within your App, among other reasons. Use of SCREENSUP is subject to the Nickelodeon End User License Agreement. User data collection is in accordance with applicable law, such as COPPA. The SCREENS UP app by Nickelodeon was specifically designed to work on as many devices as possible so the largest section of our audience could participate. When using SCREENSUP without TV, you can still play with Stickers and Mini-games! Play with our AR Stickers and games between TV moments! Play trivia, polls, and games all synced to the broadcast! Watch, interact, play with awesome moments synced to your TV! Place AR stickers of Nick’s most popular character into your world - new stickers released each week! The Screens Up App uses Vuforia software for the AR experience.