Swapcard - Smart Event App Reviews

Swapcard - Smart Event App Reviews

Published by on 2024-10-24

🏷️ About: Swapcard is an event app that helps attendees to make business connections, plan in-person meetings, and make the most out of their event. It includes networking, lead capturing, and the event schedule. Attendees can activate their profile using the email address they used to register for the event and access the list of participants, exhibitors, and speakers. They can bookmark the sessions they want to attend, organize their event schedule, and book face-to-face meetings with participants with common interests. The app also offers free and unlimited scans to add contacts, notifications to keep attendees up-to-date, and tags to qualify connections and add notes.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
69.5%

👿🤬😠 Negative experience
16.6%

🙄💅🫥 Neutral
13.9%

~ from Justuseapp.com NLP analysis of 484 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Intuitive and easy to use

- Extensive and useful features

- Ability to network and interact with other attendees

- Personal profile and interaction prior to event

- Quick download

- Matches attendees with similar goals and interests

- User-friendly interface

- Great support team responsiveness



Read 31 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Long ways to go

2022-05-22

App didn’t work on the second day of the show for several phones in our booth.. just kept saying error

Also we have leads on 4 phones and no easy way to merge them into one spreadsheet. I’m sure it exists but if
You hid it may better you would had to try

If you are the only
Option at these shows fine, but wow a long ways to go

Awful App

2022-06-23

Not user friendly! Unable to log onto my event because swap card says the link expires on each login. Impossible to contact this app support! Tried the online chat as well as the email chat, no one answers!

Constantly turns off

2022-07-24

Does your video conference needs you to be touching the screen every 15 secs to avoid being turn off?

Doesn’t allow cellular usage and deletes notes

2022-08-25

We used Swapcard at a recent conference, and only afterwards discovered that all of the notes that we had taken during the conference had been deleted. Apparently, Swapcard does not work with cell data (even when cellular data usage is enabled). If you scan someone and Swapcard does not immediately recognize who they are, it will not save any notes or other information that you enter about your meeting with them.

Sound not playing from webinars

2022-09-26

Webplayers in the browser works just fine, but the application won’t let you get something out of the mute state.

Bad

2022-10-27

Do not use Swapcard for scanning, waste of time depends on what the person has entered to scan. Most is just name no number or email. Don’t bother using it, quicker to have a piece of paper to write contacts down and email

Needs work

2022-11-28

Hard to navigate. Need to work on the UX. Locks up and requires me to close and open back up again.

Non-intuitive

2022-12-29

Tough to find schedule, too many buttons to read, needs UX improvements. Very easy to miss meeting requests.

Browsing not great experience

2023-01-30

I have not used Swapcard for the for the intended event yet I have tried moving around to view speakers and sessions. While you can check mark sessions of interest there does not seem to be a way of keeping track of all of them, there does not seem to be a visual or calendar to indicate times and dates for each session you checked. This seems a pretty lame feature to leave out!
Additionally, Swapcard is really a big pain to use. Why not recognize me when I come back?
Why not make it easier to move back and forth from page to page?
Why not make it easy to add to your calendar so one can set up alerts?
Oh all the things you are missing!

Agenda

2023-03-03

The agenda was horrible to use, you had to scroll from the beginning every time and when I tried to search I couldn’t get what I needed. Needs a better layout/easy to switch between times/days. Also the floor plan was slow to connect to another url instead of just being native in Swapcard

Wow

2023-04-01

I really love Swapcard and I don’t love many apps. I hate having to do most things on a phone. Not this one. Super helpful and great interface and I really like the idea of this company. It’s like a private version of a big social media app, targeted to your event/conference. My only quibble is that I can’t figure out a way to just see *my* schedule (events I’ve selected) without having to scroll through the whole event schedule. Other than that, I can honestly say this company and app has restored some of my joy in digital interaction. Thanks!

The matchmaking is so cool

2023-05-03

I attend lots of events and the most important thing to me is to meet the right people. I love how this app matches me to other attendees with similar goals and interests. 5 stars!

Thank you Swapcard!

2023-06-03

Awesome app. We compared them with hopin when making our choice. They had much better support and Swapcard was more user friendly.

Sales and mary

2023-07-05

user friendly

Intuitive and fun!

2023-08-05

Swapcard is very useful and easy to use. I love being able to connect directly with people I meet. You’ve made this so easy! Thank you!

Love the meetings and connections

2023-09-06

Swapcard is great. Specifically I love the ease of connecting with other attendees.

Easy to use and powerful

2023-10-08

Swapcard is a quick download and easy to use. App is great for connecting with other attendees at a show as well as view event content like agendas, exhibitor profiles, and floor plans.

Swapcard is a great video conference format

2023-11-08

Haven’t attended actual event yet but loving the format which allows a personal profile, interaction among participants prior to event as well as prep videos and a shopping link all in one spot. Currently I can’t think of a thing to improve upon!

Best Event App I’ve used - virtual or in-person

2023-12-10

Swapcard is wonderful. Very intuitive and has extensive, very useful features. The ability to network, go to event sessions, and interact with the other attendees is excellent. They successfully took a tough situation and turned it into something that is better than in-person events in a lot of ways. Highly recommend!

Simple and Responsive

2024-01-10

I love how easily manageable Swapcard is and greatly appreciated the supports team responsiveness!

Horrible App Support

2024-12-16

I’ve tried various ways to get app support with negative results. I can’t recommend.

Not very intuitive at all

2024-12-16

Bad choice for effective trade show environment.

Disappointing on iPad

2024-12-16

Does not work on iPad Pro. Just simulates a mobile phone app.

Still disappointing on iPad Pro

2024-12-16

I can’t believe the screen won’t rotate to landscape on an iPad!! How disappointing, lazy programming

Can’t mirror to TV correctly

2024-12-16

Swapcard shows on my TV sideways.

Buggy, buggy, buggy!!!

2024-12-16

Swapcard is so buggy. Like the rest of their service. I'm trying to change my email address; 1st it's a whole maze to find where to do it, then it just doesn't work, trying to do it for 2 days, still haven't succeeded. Same of editing the business cards; sometimes edits are persisted, sometimes they are discarded without an error message. Swapcard uses Yes/No answers instead of verbs (as recommended in the Apple guidelines!!) which is very confusing. If you guys are going to push Swapcard to many conferences worldwide and try to make it a standard for business contacts, try making it well: no one will have the patience I had trying to have this working!

SWAPCARD review

2024-12-16

Swapcard is not very user friendly. Thank you

Reads almost all cards

2024-12-16

It's nice to have something like Cardmunch again. I love the look of Swapcard as well. Everything syncs with my address book easily. Seriously easy. The only additional feature would be a proximity card share like bump using Bluetooth.

Brilliant

2024-12-16

Love the networking and engagement features.

Great. Just What Networking Needed

2024-12-16

The only solution I've found that not only easily lets you take down business card contacts quick and easy, but also sends your info to them. Lots more useful features too

Russ Morton
2021-01-29

Will not rotate on my ipad...unusable



Is Swapcard Safe? 🤗🙏


Yes. Swapcard - Smart Event App is very safe to use. This is based on our NLP (Natural language processing) analysis of over 484 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Swapcard Is 80.7/100.


Is Swapcard Legit? 💯


Yes. Swapcard - Smart Event App is a totally legit app. This conclusion was arrived at by running over 484 Swapcard - Smart Event App User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Swapcard Is 96.9/100..


Is Swapcard - Smart Event App not working? 🚨


Swapcard - Smart Event App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Swapcard - Smart Event App? Post a Review




Features

- Networking

- Lead capturing

- Event schedule

- Personalized event program

- Face-to-face meetings

- Quick scanning tool

- Notifications

- Tagging system

- Export contacts to smartphone or CRM.

  Customer Service/Support
Developer:
Swapcard


Website: