Where Status

Last Updated on 2025-12-04 by Video Communication Services AS

I have a problem with Where

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Most reported problems

Screen

60.0%

Connection

40.0%

- Prompts for feedback after every disconnect, which can be annoying

- No option to completely turn off sound, which can be inconvenient

- App is extremely choppy on iPhone 7, making it difficult to use

- Attracts predators who may try to exploit young users, which is a serious safety concern

Common Where Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Where network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Where App
1. On android, goto Settings » Where » click [Force Stop]

Clear Where App Cache and Data:
1. On android, goto Settings » Apps » Where » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Where.

On android, goto Settings » Apps or Manage Apps tab.
Click Where » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Where » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Where

Contact e-Mail: [email protected]

71.43% Contact Match

Developer: Whereby

E-Mail: [email protected]

Website: 🌍 Visit Whereby Website

Feb 23, 2026, 08:26 PM
a Windows user from Heidelberg, Germany reported problems with Where : Connection
Jan 22, 2026, 09:10 PM
a Windows user from Montlouis-sur-Loire, France reported problems with Where : Screen
Jan 22, 2026, 09:08 PM
a Windows user from Montlouis-sur-Loire, France reported problems with Where : Screen
Jan 22, 2026, 09:06 PM
a Windows user from Montlouis-sur-Loire, France reported problems with Where : Screen
Aug 22, 2025, 09:42 AM
a Windows user from Heidelberg, Germany reported problems with Where : Connection
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