Where Status

Last Updated on 2025-01-14 by Video Communication Services AS

I have a problem with Where

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⚠️ Most reported problems ⚠️

Crashes

100.0%

24 hour clock ⏰

- Prompts for feedback after every disconnect, which can be annoying

- No option to completely turn off sound, which can be inconvenient

- App is extremely choppy on iPhone 7, making it difficult to use

- Attracts predators who may try to exploit young users, which is a serious safety concern

Common Where Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Where network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Where App
1. On android, goto Settings » Where » click [Force Stop]

Clear Where App Cache and Data:
1. On android, goto Settings » Apps » Where » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Where.

On android, goto Settings » Apps or Manage Apps tab.
Click Where » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Where » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Where

Contact e-Mail: support@whereby.com

71.43% Contact Match

Developer: Whereby

E-Mail: support@whereby.com

Website: 🌍 Visit Whereby Website

Apr 01, 2025, 12:18 PM
a user from Limoges, France reported problems with Where : Crashes
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