SHEIN app not working? crashes or has problems?

SHEIN Status


I have a problem with SHEIN

Are you having issues? Select the issue you are having below and provide feedback to SHEIN.




⚠️ Most reported problems ⚠️

Not working
45.5%

Login
24.7%

Something else
8.0%

Connection
6.4%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of SHEIN Problems 😠👌🔥

- Not able to leave reviews without ordering

- Takes time for package to arrive

- Risk of not getting something nice for the money paid

- Difficulty logging into account

  25 Reported Issues: 😵🆘🛟🚨📢

Tracy
2024-02-19

I've recently paid the subscription for shein club, I tried to download the app and now it won't let me. What can.i do please? tia

James Jerome Martey
2024-02-04

Anytime I try to check out, I get the “network error, try again later feedback” Any help?

Lalli
2023-11-05

Keeps getting network error when trying to place order Been like this for 2 weeks

Huong
2023-10-21

Hi My iPad screen does not rotate to landscape when I’m using SHEIN…. Will only orientate to portrait. My screen is NOT rotation locked All other applications work just fine, without any rotational issues Huong

Louise Mcwilliam
2023-08-27

Trying to return some items keeps saying cookies to large?

Nothando
2023-08-13

I can't track my order in my SheIn app

P
2023-08-12

Return page and help/support page etc..not able to load “400 Bad request”? Request header or cookie too large??

Donna
2023-06-30

My screen is frozen on get more diamonds and asking me to subscribe with email

Donna
2023-06-30

My screen is frozen on get more diamonds and asking me to subscribe with email

Lizelle Van Der Nest
2023-04-15

My tracking does not want to show. I made a payment and still have not received an email. I am worried

Angela Walker
2023-03-17

Your website keeps crashing and very very slow

Elaine
2022-11-10

I’m looking at products and adding to my cart and the site constantly crashes. Says reload I reload same thing happens. I’ve spent hundreds on this site and I’m sick of the problems

Elli
2022-09-09

I try to go to my wishlist and it says there’s nothing there yet when I go to my bag it has stuff with a heart on it why is it acting like this?

Judy
2022-09-01

when shopping at Shein - screen suddenly darkens and you cannot click on anything - only page thru and cannot select anything

Mildah
2022-08-19

I am trying to add on my chart but the products are not opening, is there any method i can use to purchase

Faramarz
2022-08-06

Greetings I want to download Shein app thorough my App Store. But couldn’t do that. System says this app is not working in your country or region. I am at Abu Dhabi, UAE. What can I do now? Is this app working in Abu Dhabi?

Esinath
2022-08-03

My account is saying it’s suspended and I don’t know why?

Aaliyah
2022-07-23

tried checking the app today to see the update on where my products were and it keeps saying i have no connection, every other app works perfectly fine except for shein and i’m very confused.

Ify
2022-07-22

Hello, my shien app isn’t working. It keeps saying there’s no connection when my connection is perfectly fine.

Lupe
2022-07-17

i’m trying to add things into my cart but it won’t let me👁👄👁

Debra Dubcan
2022-06-24

Website and app just goes off line frequently in uk

Latoya Long
2022-06-24

Hi my Shein app is currently not working.

Likho
2022-06-20

My app freeze when selecting the province

Mary Warrington
2022-06-13

Hi,my shien app is not working,it seems as if it's about to open and then shuts down I've not had this problem before,could you please let me know what the problem is, Kind regards,

MOKGADI JULIA MOKETLA
2022-04-13

Shein fashion shopping online app is unable to install

Showing 1-25 of 25

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Common SHEIN Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SHEIN app on iOS and Android devices. Solve all SHEIN app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. SHEIN iPhone Issues and Solutions

  2. SHEIN Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shein Group Ltd, developers of SHEIN.


Verified email  

Contact e-Mail: dispute@shein.com




About this app

Everything you love about our site, now at your fingertips. this app is a fun, ultra-affordable online shopping platform featuring styles for women, men, kids, curve, plus over 20,000+ styles including dresses, tops, swimwear, shoes and accessories.  We'll keep you in the loop with push notifications, plus styling tips, livestreams, reviews and more to inspire you! - Style now, pay later!  Think of us as your one-stop destination for everything trendy!  Now introducing the this app mobile app!  Choose Afterpay to pay in 4 interest-free payments.