Are you having issues? Select the issue you are having below and provide feedback to SHEIN.
- Not able to leave reviews without ordering
- Takes time for package to arrive
- Risk of not getting something nice for the money paid
- Difficulty logging into account
I've recently paid the subscription for shein club, I tried to download the app and now it won't let me. What can.i do please? tia
Anytime I try to check out, I get the “network error, try again later feedback” Any help?
Keeps getting network error when trying to place order Been like this for 2 weeks
Hi My iPad screen does not rotate to landscape when I’m using SHEIN…. Will only orientate to portrait. My screen is NOT rotation locked All other applications work just fine, without any rotational issues Huong
Trying to return some items keeps saying cookies to large?
I can't track my order in my SheIn app
Return page and help/support page etc..not able to load “400 Bad request”? Request header or cookie too large??
My screen is frozen on get more diamonds and asking me to subscribe with email
My screen is frozen on get more diamonds and asking me to subscribe with email
My tracking does not want to show. I made a payment and still have not received an email. I am worried
Your website keeps crashing and very very slow
I’m looking at products and adding to my cart and the site constantly crashes. Says reload I reload same thing happens. I’ve spent hundreds on this site and I’m sick of the problems
I try to go to my wishlist and it says there’s nothing there yet when I go to my bag it has stuff with a heart on it why is it acting like this?
when shopping at Shein - screen suddenly darkens and you cannot click on anything - only page thru and cannot select anything
I am trying to add on my chart but the products are not opening, is there any method i can use to purchase
Greetings I want to download Shein app thorough my App Store. But couldn’t do that. System says this app is not working in your country or region. I am at Abu Dhabi, UAE. What can I do now? Is this app working in Abu Dhabi?
My account is saying it’s suspended and I don’t know why?
tried checking the app today to see the update on where my products were and it keeps saying i have no connection, every other app works perfectly fine except for shein and i’m very confused.
Hello, my shien app isn’t working. It keeps saying there’s no connection when my connection is perfectly fine.
i’m trying to add things into my cart but it won’t let me👁👄👁
Website and app just goes off line frequently in uk
Hi my Shein app is currently not working.
My app freeze when selecting the province
Hi,my shien app is not working,it seems as if it's about to open and then shuts down I've not had this problem before,could you please let me know what the problem is, Kind regards,
Shein fashion shopping online app is unable to install
Complete guide to troubleshoot SHEIN app on iOS and Android devices. Solve all SHEIN app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shein Group Ltd, developers of SHEIN.
Contact e-Mail: dispute@shein.com
Everything you love about our site, now at your fingertips. this app is a fun, ultra-affordable online shopping platform featuring styles for women, men, kids, curve, plus over 20,000+ styles including dresses, tops, swimwear, shoes and accessories. We'll keep you in the loop with push notifications, plus styling tips, livestreams, reviews and more to inspire you! - Style now, pay later! Think of us as your one-stop destination for everything trendy! Now introducing the this app mobile app! Choose Afterpay to pay in 4 interest-free payments.