JibJab app not working? crashes or has problems?

JibJab Status

Published by JibJab Catapult CA LLC on 2023-11-24

Celebrating 22 years of being the #1 app for ecards and funny personalized
videos! Come and see why over 84 MILLION people use JibJab to make awesome
videos, GIFs and greeting cards! Become a dancing elf, pop star, cowboy,
cake, animal, and more. There’s an ENDLESS amount of hilarious cards to put
your face in.

I have a problem with JibJab

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Most reported problems

Reported Issues: 2 Comments

By DeAnna Anderson 8 months ago

Hi. This app has never worked well. It always has bugs and does weird things like not letting me change faces, crashing, and showing me the loading mustaches with no videos ever showing up. I have cleared the cache, updated the app, restarted my phone, all to no avail. What should I do? Thanks.

By Joann 2 years ago

Can't make videos after I select images for the faces. Always gives me a message that something went wrong and I need to refresh page. FRUSTRATING!!! I rarely use JibJab, but the whole point is to send holiday/event cards. It doesn't work. Probably going to cancel my subscription.

Common dislikes about JibJab app

- Content isn't updated

- Older Staring You videos are gone

- Hard to search through phone version

- Issues sending videos through messenger

- Problematic depictions

- Stereotypical depictions of Mexican and Native Hawaiian culture

- Heteronormative

Have a Problem with JibJab: Funny Cards & Videos? Report Issue

Common JibJab Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot JibJab app on iOS and Android devices. Solve all JibJab app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

JibJab iPhone Issues and Solutions

JibJab iOS app crashes, not working, errors
JibJab iOS app network issues
JibJab on iOS has black/white screen

JibJab Android App Issues and Solutions

JibJab has errors/crashing/not working
JibJab server network connectivity issues
JibJab has black screen

JibJab iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever JibJab app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix JibJab app crashes or not working on Iphone (iOS):

Close and restart the JibJab app on iPhone
Update JibJab app to the Latest Version for iOS
Uninstall and reinstall JibJab iPhone app
Update your iPhone to the latest iOS version

Fix JibJab on iPhone unable to connect to server/internet connection issues::

To resolve JibJab network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix JibJab black/white screen (blank screen) on iPhone:

Follow the JibJab iOS app troubleshooting guide Here →

JibJab Android App Issues and Solutions

Fix JibJab not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent JibJab app issues:

Force Stop the JibJab App
1. On android, goto "Settings" » click JibJab app. » click "Force Stop".

Update JibJab to the latest version on PlayStore

Clear JibJab App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "JibJab app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch JibJab.

Fix JibJab unable to contact server/ JibJab internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click JibJab » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got JibJab » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch JibJab on android.

Solve JibJab black/white screens issue on Android:

Follow the JibJab android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at JibJab Catapult CA LLC, developers of JibJab.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: JibJab

E-Mail: [email protected]

Website: Visit JibJab Website

About this app

There’s an ENDLESS amount of hilarious cards to put your face in. • Take a photo of yourself (or another family member or pet! ● Instantly transform into a dancing elf, hotdog, celebrity and more! A membership provides access to make and share 1,200+ premium Ecards and Music Videos in the this app app and website. Come and see why over 84 MILLION people use this app to make awesome videos, GIFs and greeting cards! Celebrating 22 years of being the #1 app for ecards and funny personalized videos! You may manage your auto-renewal by visiting your iTunes Account Settings after purchase. Payment will be charged to your iTunes Account at confirmation of purchase. Memberships automatically renew for $2. 99 each month or $23. 99 per year unless auto-renew is turned off at least 24-hours before the end of the current period. You’ll find GIFs in the this app app that are free to view and share. Become a dancing elf, pop star, cowboy, cake, animal, and more. For this app’s Terms of Sale, see: app. com/terms-of-sale. Have feedback or questions? Get in touch with us at help@this app. com.