Contact JibJab Support
Published by JibJab Catapult CA LLC on 2023-11-24 About: Celebrating 22 years of being the #1 app for ecards and funny personalized
videos!
Come and see why over 84 MILLION people use JibJab to make awesome
videos, GIFs and greeting cards!
Become a dancing elf, pop star, cowboy,
cake, animal, and more. There’s an ENDLESS amount of hilarious cards to put
your face in.
How to Contact JibJab Customer Service/Support
Listed below are our top recommendations on how to get in contact with JibJab: Funny Cards & Videos. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact JibJab: Funny Cards & Videos. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of JibJab Catapult CA LLC
Verified email
Contact e-Mail: [email protected]
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Developer: JibJab
E-Mail: [email protected]
Website: Visit JibJab Website
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Privacy & Terms:
https://www.jibjab.com/terms-of-sale
Reported Issues: 7 Comments
By Dixie Ransom
1 year agoI do not want to renew my subscription but I cannot find a cancel button and it tells me that I must cancel auto renew but I cannot find that either. Please do not renew. My subscription ends December 24.
By Sondra
2 years agoI want to cancel. Please
By Stephenson Reeves
3 years agoLeave or post service number for jib jab so I can have my issue addressed the most efficient way for my hectic schedule
By Stacey Coleman
3 years agoThere was a charge to my account that I never authorized and it created a mess in my account-several I redraft fees of $35.00 each and an insurance payment that didn’t go through! Now I am stuck paying tons of fees! I want a refund IMMEDIATELY! It’s Christmas and I cannot put gas in my car! You also have to post a phone number! I don’t have time to sit here and search for where I need to send a comment! I would like a phone call from someone who can correct this for me please! It’s a financial emergency for me! I can be reached at 860-575-7592. I don’t use this email account!
By WKL5645
Search? We don’t know her
Who designed this app!? Forever ago I used JibJab and it was great. Now I have to use it on my iPhone in order to NOT pay $24/year?! Ridiculous... A smart business model would be to have multiple options and single card cost $6 with a discount for more cards and an unlimited option. Now... Onto the videos. Have they gotten worse?? We are a family of 3 and want to send a video to our cousin. How do I do this besides selecting EVERY video to see the cast #. No filters. No way to search in videos for birthday specific ones. Absolutely ridiculous and very disappointing because nobody else has cornered this market except you JibJab—You should at least be doing it well!!!
By Katie Egg. 💛
Dicey ethics
I loved JibJab when I was younger but when I went to sign up for a subscription I noted some really problematic depictions. There really shouldn’t be an app where a non-Native American person can put their face on Squanto for a thanksgiving card 😬 I would love to use this app to make fun cards but I had to stop when I saw that. Besides that there are really stereotypical depictions of Mexican and Native Hawaiian culture. Not cool. Furthermore it’s really heteronormative. That’s not something I’d delete the app over cause you can put any face in the blanks but it really added to my discomfort. I really hope this changes so I can make cards for my loved ones without giving my money to a company that supports these practices
By MatthewHouston
From excited to disappointed
I just paid for a year subscription and was very excited to use their software as an icebreaker to a corporate meeting. Unfortunately, their system doesn’t recognize my paid subscription and keeps asking me to pay again. I planned on using this for a meeting tomorrow morning, but with a three day wait period for their customer service group to respond, I guess I’m out of luck. Their software is historical, I’d happily give it 5 stars if they only gave me access to what I paid for. Very disappointed, paying for a service, and then receiving said service, is a pretty low bar to uphold for satisfying customers!
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