Foodsby Reviews

On Foodsby you can't edit your credit card information or add another card in the settings. Foodsby only allows you to remove a card and then add a new one via the checkout page. It would help to add a way to edit or add a card from the card management page. (You also can't add a new card on the website because there's no submit button on the form)

This service supports a 10 floor office building with very few choices of restaurants close by. It is my “go to” for lunch every day. I don’t always order 4-5 days a week because the options don’t always suit my palate. Rarely do I order a sandwich, 9 times out of 10 I will get a salad. They change the vendors not only daily but rotate them so it isn’t the same ones on the same day of every week. It’s great for those of us who don’t want to leave & fight the lunch crowd.

I’ve ordered a few times for just me, and although there were some late deliveries (with notifications by you), but that was not convenient for me.

Today, I ordered for the office, because of a lunch meeting. I was notified about 15 minutes prior to expected arrival that it would be 20 minutes late; then again that it would be even later, making it impossible for me to order elsewhere. It has messed up our entire schedule. Hopefully, it will get here at 12:25, as “promised”. This will impact my future decision on ordering from this app.

I understand no delivery food app has someone in charge of quality control at restaurants, but somehow, I have the worst luck with this one. Both times I’ve used their delivery service, I’ve been given subpar food.

Half a salad missing. Cold Mac n cheese.
Today it was a sad sandwich from Newk’s. I had bites where it was just bread, even when I spread out the sparse ingredients.
Today it was delivered half an hour early (11am) so at least my soup was warm—looking at all these complaints from others about cold food, there’s the issue: Restaurants make it way too early and deliver it at the later specified time.

There’s gotta be a way to communicate the participating restaurants that the food being sent through Foodsby is subpar and customers are not satisfied.

ending on a good note: I have had no issue working Foodsby itself.

When we signed up and they said there would be a kiosk. We all thought that meant an enclosed unit with a warm and cold side to keep food however it should be. Instead we have a shelf. I know a lot of people who won’t order from many of the vendors because their food can’t be kept at the temperature it should be. Many of us do not like our hot food cooled or vice-versa. Also, many things can’t be re-heated. The best example is Schlotskys. If you order from them and can’t get right to lunch, the sandwich is very soggy.

Thank you

The service is very convenient, and I like that there’s only a delivery fee with no tip requirement. My only complaint would be that I often times get the notification that my food has been delivered long before it actually arrives. For example, today I received the notification, went down 10 minutes later to get my food, and nothing had been delivered. This has happened before quite a few times. I assume the notification is automated for when the driver arrives, but it really shouldn’t notify anyone until the food is actually on the kiosk. It’s not close to my office, so it wastes more time if I have to keep checking for it.

this app is an awesome service. If there’s any problem with my order, they refund the cost, no problem. I probably should’ve given them five stars, but I gave them four because of our limited selection at my location. We seem to have the same three or four restaurants every day now. This area is kind of spread out though, so I’m sure in other places they have a wider selection of restaurants to choose from.

I have always been skeptical about ordering food through apps but this service is always so easy and convenient! When I don’t want to leave the office I order ahead and just walk down the stairs to grab my food when I receive a notification.

The idea is genius! The partners are great! Nice variety for sure. I have never had a problem with the service or delivery. Food is hot even after delivery! So handy for folks who find it difficult to get out for a break. I use it a couple time per week. I hope more restaurants get on board, too.

Update: Works phenomenally now! Love that I can order super easily/conveniently at home before work.

Previous review: It will not load, and is completely non-functional. Pity, because the service is nice (though a bit on the expensive side). I like having set times to expect the deliveries at the office, because then I know how to time my order with my day. I can still order via the desktop site, but Foodsby was a convenience when it worked. It had been in need of improvement for several months, and doesn’t seem to have been updated for >1 year. I’m thinking it just hasn’t caught up to all of the OS updates.

My work uses this app and it is amazing! They bring it right to our office building and it never disappoints. I’ve only had one issue (at the restaurant’s fault) and this app customer care responded to my email extremely fast and made sure everything was taken care of. I use this service all the time and highly recommend it! ⭐️⭐️⭐️⭐️⭐️

I enjoy this app and the fact I have the ability to choose my food at the beginning of each week. It’s easy and convenient for the work place ! Especially for busy days when working through lunch is needed ! I don’t have to leave my building and deal with traffic or losing my parking spot !! What’s not to love ❤️

I love the convenience of not having to leave the office. When I know I have a busy day, it is great to have someone bring me lunch. I appreciate the variety of options and that it changes each day. I recommend purchasing something cold or something that is easy to reheat. Most of the time it comes and is perfect, but sometimes I think the Restaurants start making things early to ensure everything is ready before pick up. You also need to be aware that sometimes drop off is early in the day. That is great for me since I like to eat early, but if you are a late eater you’ll want to throw it in the fridge or microwave once you are ready to eat.

I heart this app so hard. Our office complex has no cafeteria and we often work through lunch. Foodsby has changed my lunch game. They offer a decent variety of options each day, deliveries are nearly always on time, and it works well. The choices of delivery places are also increasing. Love it.

Like the title, I really rely on this service while at a busy office weekdays. Cheap delivery fee at just $1.99 and plenty of local options even for a sensitive stomach.

I just wish I didn’t have to use Foodsby for using certain cards as it seems the system won’t process it. Unless, I use Apple Pay or Gpay. Still, a great service.

Hot food is typically cold and food is late all the time. They are good on giving refunds but you can’t cancel an order even though it says you can on the notification emails. Most of the food is really pricey for what you get. $12 for a cheeseburger with nothing on it and no sides unless you pay extra type of thing. As long as you have a microwave it’s an option for lunch vs going to get it.

I have been ordering food through this service for almost four years and have not had any complaints. They are way better than DoorDash and Uber eats. They do not have drivers like DoorDash that will steal your food and say just get a refund from the corporate office. It was frustrating dealing with them. So I decided to come on back home to this app. Like I stated in the title ( Great Service). Keep up the good work.

Thanks and best regards,
A happy customer.

Foodsby works fine for ordering. But twice now over the past few months it had lost my credit card info. The appeal is you can quickly order lunch and get back to what you were doing - but if you have to stop what you’re doing every time, dig out your credit card, and set up your payment and billing address info every time it becomes a hassle.

Initially this seemed like a great idea. But there are so many issues. Food is never warm when it arrives. The cutoff times and delivery times are way to early. Who wants to eat lunch before 12pm everyday. The menu items are different from the items if you ordered directly from the restaurant. Also the prices are more expensive. To be quite honest I’m disappointed. I expected better from this service. I definitely think order and delivery times need to be adjusted. And they have to figure out a way to keep the food hot when it is delivered.

The cost of your meal is only $1.99 more than it would be if you went to the restaurant and picked it up yourself. Foodsby is very simple and intuitive. Each weekday you have different restaurants to choose from. (At my business location, we typically have three or four restaurants to choose from.)

1) Order and pay for your meal in Foodsby .
2) You get a notification and/or email when your meal arrives. (the restaurant delivers your order)
3) Go to the lobby of your office building and pick up your meal at the this app kiosk.

I’ve spent the last 30 years either preparing my my lunch at home or driving somewhere to get it. This is a fantastic new idea!