The My GNP app puts the personalized, caring service of your local Good Neighbor
Pharmacy close at hand on your mobile device. The newest version of the app is
user-friendly and easily lets you find our closest Good Neighbor Pharmacy,
refill your prescriptions, and tracks your Med Score....
Not Much of a Time Saver
The GNP app needs some improvement. For instance, although I scan the barcode on my prescriptions when requesting refills, the app still requires me to enter the name of the prescription, the name of the person for whom the medication is prescribed, the name of the person picking up the prescription, and I have to correct the prescription number scanned. (The app always adds two zeros to the prescription number). Once everything is entered, it is very difficult to find a “Submit Refill” button... if there even is one. Therefore I never know if a refill has been submitted or not—I have never gotten a “success” response, or any response at all for that matter. It may be that I have not yet completely figured out how the GNP app works, but how hard should that be? The Walgreens app is far more intuitive, faster to use, nicer to look at, and provides rapid feedback. It took me virtually no time at all to figure it out. The GNP app feels clunky and primitive in comparison. I just refilled one of my prescriptions... I think... maybe. Now I need to call the pharmacy to see if I actually did. I guess that means 2 stars is 1-star too generous.
Looks good. But “Where’s the beef?”
This is visually more appealing than the WinRxRefill app. I’ve been that one since the pharmacy opened. There’s a link for it on the store homepage. In spite of the clean look of the GNP app, there is not much in the way of utility. If you aren’t holding the bottle in your hand or have the prescription number, it’s unusable. All you can do is either scan the Rx number and enter (ALL) the other data (name, phone, medication, etc.) -OR- enter the Rx number manually AND the other data (name, phone, medication,...). There are not any lists or lookups! Other than being able to request a refill at night, it’s faster and easier to just call the pharmacy! Our pharmacy (Bocage) knows their customers and the typical refill call is less than a minute.
Aaaargh!!! Just ok, needs improving
It’s probably just me, but.... 1) The ‘Saved Prescriptions’ where you can order off a list of what I guess are available for refill meds is incomplete. What is there is inaccurate. 2) Since it didn’t have everything listed, I was going back and forth between Saved, and the option to ‘self-enter’ your order. Didn’t realize that every time I switched, the entries I had just written down or selected, as the case may be, disappeared! Lots of extra work and Lord only knows what my dear Pharmacist got in the way of an order!! If he got one at all. This app would be outstanding IF it worked right. Needs ‘bug spray’!!
Good when it works
I have used this app several times and it has been pretty good, but not great. There is no communication to tell you if your Rx has been received or when it is ready for pick up. Over this weekend the app apparently updated, and when I went to pick up my Rx, they had no record of it even though I had ordered a refill about 3 days ago. Not sure what happened, but it is very inconvenient to go for pick up and finding out I’ll have to make another trip.
Lack of Help is frustrating
A well written user-friendly app will always have something on the order of a circle with a ? inside for context sensitive help. I'm trying to use the Med Planner. I tap at many locations on the screen, but the only thing that happens is the scrolling horizontally of the time. There is no help button on that page, nor is there any help on the help page. I have no idea how to operate this function, and I'm unable to find any applicable help. As a result, this application is useless for planning and reminders as to when to take a medication.
No real improvement for functionality
The application is very poor on any function which would really provide a good interface. We need to track by year not only what prescriptions we have but the cost for each new refill . You are trapped in the middle between the insurance company’s actually setting your selling price but most customers do not actually understand how they work. More data is your friend.
Unable to input date of birth in my profile. I scroll to my birth month then the wheel automatically scrolls back to the current month. Also when submitting for a refill it gave an error and asked me to retry. It was able to go through on the second attempt. This is my first-time use of this app so we’ll see if the pharmacy receives the request.
Need pharmacy feedback
Need the feature of pharmacy acknowledgement when they receive a request for a refill. Also maybe a notice from them that refill is ready. Several times pharmacy was not even aware of my refill request through the app. Had to call, so no need for app.
Could do more...
I use this app to order refills, but I still have to call the pharmacy to see if they are filled. I was used to Walmart's app which alerted you if the refills were ready or if there was a delay. Not really happy with this app...but I had to change pharmacies to get better copay, so I am stuck with it. Big question: Will it give me a report at the end of the year of all my copays?
I love this app. It’s so easy to use. I wold recommend this pharmacy and this app to all my friends.... and have!
There are better
Easy to find your preferred pharmacy. Limits number of prescriptions to refill at one time so not easy for senior citizens. No reminders. No password or account protection. The scan to enter prescription worked BUT it did the wrong prescription number. Basically I don’t like it. The one my pharmacy had before was much better.
Text is illegible because it is blue and the background black.
Please change the background. I am not visually impaired. But someone who is, or has moderate vision wouldn’t be able to use the My GNP app. I would also like to enter a new prescription to find out pricing, and don’t see a way to do that. Also it is not intuitive where to sign up or in. Is this in beta testing?
Only 5 prescriptions??
I like this app and what it can do. But why only 5 prescriptions? Unfortunately, some of us are on more than five. I would love to use it to manage meds for my family but the cap needs to be higher!
Benton Discount Pharmacy
The app needs to show users their order status. It would be nice to see when order is complete, when it is going to be delivered, or is ready for pick up.
Need to edit
Need to be able to edit information like call back number.
No. My GNP does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 1,069 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for My GNP Is 19.4/100.
No. My GNP does not seem legit based on our analysis. This conclusion was arrived at by running over 1,069 My GNP User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for My GNP Is 19.4/100.
My GNP works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
Leave a comment: