Contact My GNP Support
Published by AmerisourceBergen Corporation on 2023-11-10 About: The My GNP app puts the personalized, caring service of your local Good Neighbor
Pharmacy close at hand on your mobile device. The newest version of the app is
user-friendly and easily lets you find our closest Good Neighbor Pharmacy,
refill your prescriptions, and tracks your Med Score.
How to Contact My GNP Customer Service/Support
Listed below are our top recommendations on how to get in contact with My GNP. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact My GNP. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: AmerisourceBergen Corp.
E-Mail: [email protected]
Website: Visit My GNP Website
Reported Issues: 3 Comments
By Pyxelated
Lack of Help is frustrating
A well written user-friendly app will always have something on the order of a circle with a ? inside for context sensitive help. I'm trying to use the Med Planner. I tap at many locations on the screen, but the only thing that happens is the scrolling horizontally of the time. There is no help button on that page, nor is there any help on the help page. I have no idea how to operate this function, and I'm unable to find any applicable help. As a result, this application is useless for planning and reminders as to when to take a medication.
By Moving Away
Text is illegible because it is blue and the background black.
Please change the background. I am not visually impaired. But someone who is, or has moderate vision wouldn’t be able to use the My GNP app. I would also like to enter a new prescription to find out pricing, and don’t see a way to do that. Also it is not intuitive where to sign up or in. Is this in beta testing?
By djvztiphfaegccvjkoxc
Problems
I use the app on my iPhone 12 and it works, but even after scanning a medication barcode, one must yet enter the medication name and name of person for whom it’s prescribed, even though this information is present in the system. On my wife’s iPhone 6, the app cannot even locate our pharmacy! I’m going to look for a better app.
Have a Problem with My GNP? Report Issue
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Why should I report an Issue with My GNP?
- Pulling issues faced by users like you is a good way to draw attention of My GNP to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a My GNP customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My GNP.
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