Are you having issues? Select the issue you are having below and provide feedback to The Image Converter □.
- Only allows for one conversion at a time, even with premium purchases
- Does not immediately save converted files back to photos
- Optional subscription is not truly optional and required for even a single conversion
- No proper trial offered before subscription
Complete guide to troubleshoot The Image Converter □ app on iOS and Android devices. Solve all The Image Converter □ app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SmoothMobile, LLC, developers of The Image Converter □.
TheImageConverter includes an optional auto-renewable subscription (Premium Pass): Premium Pass beings with a free trial period, then an auto-renewable monthly subscription when trial ends. Current subscription may not be cancelled during the active subscription period; however, you can manage your subscription and/or turn off auto-renewal by visiting your Apple Account Settings after purchase. While the files are immediately deleted after conversion or cancellation, you should be aware that by using TheImageConverter, you agree that your files will be sent over to internet from TheImageConverter to the conversion server. Payment will be charged to your Apple account at confirmation of purchase and will automatically renew (at the duration/price selected) unless auto-renew is turned off at least 24 hrs before the end of the current period. Files are immediately deleted from the server after conversion. We've also recently added support for local conversions for many popular conversion types. Account will be charged for renewal within 24-hours prior to the end of the current period. Conversion is done on a secure cloud server, which makes conversion easier, faster and much more battery-friendly. You can even browse your previously converted files with our in-app file browser. After conversion, you can immediately AirDrop your photos right to your Mac or another device. We are continuing to add support for more local conversions with each update. Save, Share or View your converted images in your favorite apps immediately. You must have an internet connection to use TheImageConverter. These conversions don't require a server, and are usually done almost instantly! Quickly convert your photos to nearly any image format! 2. Save your file, or open it in your favorite app!