True Q Rewards Reviews

True Q Rewards Reviews

Published by on 2025-09-05

🏷️ About: If Old Carolina is your spot for authentic Carolina barbecue and you are or want to be a member of the True Q loyalty Program, you will love this app! Download it today for free and you’ll be able to: • Join our program and begin earning rewards today. • Find an Old Carolina Barbecue that’s closest to your location.


       


Is True Q Rewards Safe to Use?

We Investigate the app owner's website (Oldcarolina.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🫥 Neutral
49.9%

😎 Positive experience
33.3%

🤬 Negative experience
16.7%

~ from Justuseapp.com NLP analysis of 72 combined software reviews.

Is True Q Rewards Safe?
True Q Rewards is very safe to use.
66.6/100

  Safety Analysis »»

Is True Q Rewards Legit?
True Q Rewards looks authentic and legitimate.
166.4/100



Read 20 Customer Service Reviews 😠💢

4.6 out of 5
Auto tip

Unacceptable that you automatically add a tip with out making it obvious.

I do not tip for carry out.

Will have to reconsider future business

Bad customer service

Made a double order at the Massillon store by mistake. Called the store and they said they would cancel it. Never got cancelled. Contacted corporate two times and never got a reply. Will never go here again. Worst customer service.

Fish Sandwich

Two large pieces of fish for the fish sandwich? About the size of two shrimp on an eight inch roll. The fries were mediocre at best. The cheesesteak was pretty good even though the roll was not cooked entirely.

Great Place, Awful App

Been going here quite some time, and another great lunch today. BUT the Old Carolina App has been a constant battle to try to use, and after struggling with it again today I finally gave up and deleted it. 5 Stars for food, -10 for this mess. The older versions actually did work!

Lo-o-n-g wait

My son had to wait 45 minutes to get our $43. take out order. They were out of cornbread and substituted hush puppies. That was fine but why are they running out of a staple? Also we got 4 tiny tubs of sauce for 2 lbs of meat!

Bring back the smoked turkey

I enjoy the food and service at Old Carolina. Just wish they would add smoked turkey back to the regular menu. They still offer it around Thanksgiving and Christmas. I’m sure it was a numbers thing, but I believe it was the best item on the menu. Green beans are also fantastic. Anyway, good food. Good service.

GOOD FOOD

Great food but TrueQRewards refuse to let me use my rewards even when I hit begin order and the item is indeed check marked can’t find any answers it just keeps advertising TrueQRewards to download but no answers for why I can’t use my rewards

Smoked Turkey

I agree needs to be back on the regular menu!! I miss it.

Good food and community support

Not only does Old Carolina have great food they also are a great support for the community. As part of the first response community they provided us with meal vouchers early in the pandemic. It was wonderful to be able to come home a night and know dinner was taken care of.

Best restaurant owner

Brian is very successful because he is a good man - treating customers with kindness and consideration and cooperation, which goes along way toward breeding good customer relations and continuous, faithful followers!!
My daughter and I love the ribs & I just tried the barbecue pork sandwich and
it was outstanding!
He knows that:
Customers may go where invited,
but only Stay where appreciated!
Coupons and deals may bring them in,
but excellence in product and customer care keeps them coming back!!
Touché Brian: the entrepreneur extraordinaire!!
Your best fans from the very beginning,
S & Sj

Best Barbecue!

My husband and I love Old Carolina. From the meats to the sides, the food is delicious. Not to be missed are the fried and hush puppies. I love the True Q salad with smoked turkey. Sauces are so tasty, you want to drink them. Plus, Cheerwine! We originally found them in Mayfield Heights and Mentor, but since these two have broken off we have been traveling 45 minutes to Fairlawn. Well worth the drive.

Super BBQ and Excellent Customer Service

Ribs and pulled pork are my favorites. The meat on the ribs is “fall off the bone” tender. The pulled pork is nice and moist. Both are perfectly seasoned. It doesn’t really need sauce, but OBC’s Piedmont is my choice when I want it. Staff in Canton are always friendly and helpful.

Best ribs ever!!

Always the best and visit location when I am on the area

True Q salad

Oh my Gosh, my wife just raved how delicious her Tru Q Salad with beef brisket was! I had the BBQ bowl, and was equally satisfied with the quality and quantity, not to mention the delicious chopped brisket that I chose! The meals were filling and tasty. We will no doubt be ordering Old Carolina BBQ again very soon!

Great place to eat!!

My husband and I love to eat here!! We have never been disappointed... the staff is very nice and the food is delicious!!! We live over 20 miles away.. but it is worth the drive !!

Love this place!

The customer service and food quality can’t be beat!

Love it

This is a great place to take our extended family. There is something for everyone, and it's all SO good.

Wonderful Rewards App

Ben an OCBC fan since day one. When they rolled out their app I figured I'd be bombarded with stuff. Thankfully I'm not. Try their other concepts, Smoke The Burger Joint and Baja West Coast Kitchen.

Great place to eat!

We love to eat here. The new smoked Mac and cheese is so creamy. The baked beans are my husband’s favorite. We all enjoy the brisket and pulled pork, simply delicious.

Hard to find really good BBQ CLEVELAND

It’s hard to find really good BBQ in Cleveland area. Old Carolina does a good job of hitting a price point where we can afford really good food. I’d like to see some additional sides and deserts. Don’t care much for either desert offer. But other than that. I eat here once a week



Is True Q Rewards Safe? 🙏

True Q Rewards is very safe to use. JustUseApp Safety Score for True Q Rewards is 66.6/100.
This assessment is based on our NLP analysis of 72 user reviews. Combined with the app store average rating of 4.6/5.

Safety Analysis

78.6% of users say app is safe 👍
78.6%

15.7% of users have some concerns ⚠️
15.7%

5.7% of users say app is risky 🚨
5.7%


Is True Q Rewards Legit? 💯

True Q Rewards looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for True Q Rewards is 166.4/100 .
This conclusion is based on analysis of 72 user reviews.

🔏 Privacy & Data Safety

True Q Rewards collected the following data from you:

  • Data Linked to You:
    • Location
    • Contact Info
    • Identifiers
  • Data Not Linked to You:
    • Diagnostics



How was your experience with True Q Rewards? Post a Review




Features

• View your member account balance and your rewards.

• Add stored value to your account at any time with the recharge feature.

• Join our program and begin earning rewards today.

• Find an Old Carolina Barbecue that’s closest to your location.

  Contact Support
Developer:
Ichor Restaurant Group, LLC


Website:

Privacy Policy: