Capital City Bank app not working? crashes or has problems?

Capital City Bank Status

Published by Capital City Bank on 2023-08-02

Capital City Bank Mobile enables clients to use their iPhone or iPad any time
and from anywhere to view account balances, transaction history and alerts, as
well as initiate account transfers and pay bills. Online banking from Capital
City Bank is a free service** that supports all account types including
checking, savings, money market, certificates of deposit and loans.

I have a problem with Capital City Bank

Are you having issues? Select the issue you are having below and provide feedback to Capital City Bank.

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Most reported problems

Reported Issues: 1 Comments

By Celeste Paquette 4 months ago

My on line banking is not showing up-to-date information. It says last updated Dec 2, today's date, but the postings I see end Nov 24 and nothing after that is posted. Is this bank wide or just my site? Sincerely, Celeste Paquette

Common dislikes about Capital City Bank app

- Time of transaction not always displayed, which can be inconvenient

Have a Problem with Capital City Bank Mobile? Report Issue

Common Capital City Bank Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Capital City Bank app on iOS and Android devices. Solve all Capital City Bank app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Capital City Bank iPhone Issues and Solutions

Capital City Bank iOS app crashes, not working, errors
Capital City Bank iOS app network issues
Capital City Bank on iOS has black/white screen

Capital City Bank Android App Issues and Solutions

Capital City Bank has errors/crashing/not working
Capital City Bank server network connectivity issues
Capital City Bank has black screen

Capital City Bank iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Capital City Bank app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Capital City Bank app crashes or not working on Iphone (iOS):

Close and restart the Capital City Bank app on iPhone
Update Capital City Bank app to the Latest Version for iOS
Uninstall and reinstall Capital City Bank iPhone app
Update your iPhone to the latest iOS version

Fix Capital City Bank on iPhone unable to connect to server/internet connection issues::

To resolve Capital City Bank network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Capital City Bank black/white screen (blank screen) on iPhone:

Follow the Capital City Bank iOS app troubleshooting guide Here →

Capital City Bank Android App Issues and Solutions

Fix Capital City Bank not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Capital City Bank app issues:

Force Stop the Capital City Bank App
1. On android, goto "Settings" » click Capital City Bank app. » click "Force Stop".

Update Capital City Bank to the latest version on PlayStore

Clear Capital City Bank App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Capital City Bank app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Capital City Bank.

Fix Capital City Bank unable to contact server/ Capital City Bank internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Capital City Bank » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Capital City Bank » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Capital City Bank on android.

Solve Capital City Bank black/white screens issue on Android:

Follow the Capital City Bank android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Capital City Bank, developers of Capital City Bank.

100% Contact Match

Developer: Capital City Bank

E-Mail: [email protected]

Website: Visit Capital City Bank Website

64.29% Contact Match

Developer: Capital One Services, LLC

E-Mail: [email protected]

Website: Visit Capital One Services, LLC Website

About this app

Capital City Bank Mobile enables clients to use their iPhone or iPad any time and from anywhere to view account balances, transaction history and alerts, as well as initiate account transfers and pay bills. Online banking from Capital City Bank is a free service** that supports all account types including checking, savings, money market, certificates of deposit and loans. **iPhone and iPad wireless service providers' rates may apply for connectivity and usage.