Contact Capital City Bank Support
Company Name: Capital City Bank
About: Capital City Bank Mobile enables clients to use their iPhone or iPad any time
and from anywhere to view account balances, transaction history and alerts, as
well as initiate account transfers and pay bills. Online banking from Capital
City Bank is a free service** that supports all account types including
checking, savings, money market, certificates of deposit and loans.
Capital City Bank Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Capital City Bank Mobile. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Capital City Bank Mobile. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Capital City Bank
Read 3 Customer Service Reviews 😭😔💔
Alignment issues.
by Hdueojdh
I find the picture frame which captures checks is not as efficient or good as the one for another bank I use. This frame seems to misalign checks when taking pictures. Why not incorporate an automatic system which will take the picture for you? This is a common feature on other mobile apps.
The notification messages for deposits and withdrawals need greater transactional details. Right now one must log into the account to get details. This step defeats the purpose of this feature. Check out other financial service notifications which detail the transaction by telling the amount deposited or withdrawn. My other financial service provides details in notifications.
Fix the negative number that show up as debits
by LAMAR DAD
You changed the numbers so when I negative number does not show up as a negative number you have to go back and change each one of them so if you could fix that negative number problem the app might be fine but it’s really aggravating like this because I copied the deductions
and then total it up but I have to go change it back to negative numbers because the new addition has a line out there not a negative number
App works well except for mobile deposits
by MsReta
I use the app frequently. It works well for checking out account balances and transferring money between accounts. My only problem with the app is the Mobile Deposit function. I am able to deposit personal checks without an issue, but business style checks rarely go through. 9.5 out of ten times it says it can’t read the routing and account numbers on the bottom of the check. This is a HUGE inconvenience. My husband or I have to drive 30-45 minutes to deposit checks every other week.
Have a Problem with Capital City Bank Mobile? Report Issue
Why should I report an Issue with Capital City Bank Mobile?
- Pulling issues faced by users like you is a good way to draw attention of Capital City Bank Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Capital City Bank Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Capital City Bank Mobile.
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