Scalable Capital app not working? crashes or has problems?

Scalable Capital Status

SCALABLE BROKER FREE Broker - For savings plan fans and anyone who simply wants
to invest without fixed fees - Trade stocks, ETFs, derivatives, funds for only
€0.99 order fees per trade - No minimum order volume PRIME Broker - Not only
for trading pros.

I have a problem with Scalable Capital

Are you having issues? Select the issue you are having below and provide feedback to Scalable Capital.

User reports:
App has problems

User reports 13

problems reported in the last 24 hours

24 hour clock

Most reported problems

46.2%

Something else

38.5%

Not working

23.1%

Screen

15.4%

Reported Issues: 5 Comments

By pulkit tekchandani 3 months ago

I login to the app and then try to open any of the shares i have bought. they are not opening and i cant see the buy or sell button for any and every share i have

By Frank 6 months ago

After Android update app keeps crashing at any starting attempt.

By Bojan 1 year ago

On android i type in my password and it just shows black screen.

By miko dev 1 year ago

There is a redirect loop after login attempt on IOS. Iphone 11, iOS 15.5

By Hossein Sabri 1 year ago

After the login, the (Android)app shows only a black screen which is not possible to interact with.

Have a Problem with Scalable Capital: ETF & Stocks? Report Issue

Common Scalable Capital Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Scalable Capital app on iOS and Android devices. Solve all Scalable Capital app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Scalable Capital iPhone Issues and Solutions

Scalable Capital iOS app crashes, not working, errors
Scalable Capital iOS app network issues
Scalable Capital on iOS has black/white screen

Scalable Capital Android App Issues and Solutions

Scalable Capital has errors/crashing/not working
Scalable Capital server network connectivity issues
Scalable Capital has black screen

Scalable Capital iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Scalable Capital app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Scalable Capital app crashes or not working on Iphone (iOS):

Close and restart the Scalable Capital app on iPhone
Update Scalable Capital app to the Latest Version for iOS
Uninstall and reinstall Scalable Capital iPhone app
Update your iPhone to the latest iOS version

Fix Scalable Capital on iPhone unable to connect to server/internet connection issues::

To resolve Scalable Capital network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Scalable Capital black/white screen (blank screen) on iPhone:

Follow the Scalable Capital iOS app troubleshooting guide Here →

Scalable Capital Android App Issues and Solutions

Fix Scalable Capital not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Scalable Capital app issues:

Force Stop the Scalable Capital App
1. On android, goto "Settings" » click Scalable Capital app. » click "Force Stop".

Update Scalable Capital to the latest version on PlayStore

Clear Scalable Capital App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Scalable Capital app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Scalable Capital.

Fix Scalable Capital unable to contact server/ Scalable Capital internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Scalable Capital » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Scalable Capital » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Scalable Capital on android.

Solve Scalable Capital black/white screens issue on Android:

Follow the Scalable Capital android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Scalable Capital GmbH, developers of Scalable Capital.

100% Contact Match

Developer: Scalable Capital GmbH

E-Mail: [email protected]

Website: Visit Scalable Capital Website

About this app

Worthwhile for everyone who trades more than 3 times per month. - Trading flat rate: trade as much as you want for €2. 99 per month. - All savings plans are always commission-free. - Commission-free trading of all ETFs from iShares, Invesco and Xtrackers (in all pricing plans and for order volumes of 250 € or more). - Trade stocks, ETFs, derivatives, funds for only €0. - Not only for trading pros. Download ScalableCapital and start trading conveniently. Please remember that capital market investments involve risk, which means you may get back less than you have invested. Actual returns will vary greatly and depend on personal and market circumstances. Note: All figures shown in the screenshots are for illustrative purposes only. Download ScalableCapital and relax. Past performance is not an indicator of future returns. Start investing from as little as €20. Have a look at our risk statement on for more information. We manage your investments.