Contact Ninox Support

by Bleeny

I was very hopeful that someone finally put together a database that would just work, but while there are some advanced features for power users some very basic things are missing, making this thing absolutely useless. My biggest problem is that there isn't a way to give something multiple values - in the 'choice' field, you can pick from radio buttons, a combo box (all categories shown so you can select one), and 'switch' a scroller used to select the appropriate value. Each of these only selects one item(!) There's no way to create a list of attributes and select a few from that list. If I wanted to list something as red, striped and small, I would need three different choice fields. This is basic, rudimentary database stuff yet it's seemingly missing.
Also, laying out your page is frustrating. If you want to use the 'combo box' approach, good luck - it doesn't wrap around to show all of the possible selections. If your choices take up more than one line, they are cut off. Completely useless. I've only spent ½ an hour with it and I can't get it to do a couple of very basic things. These usability issues should have come up in beta testing - I really don't like paying money to 'test' what should be a functional product. Developers, If I somehow missed how to do these simple things, please advise here in the review. If I haven't, I hope you'll get back to work and add this basic functionality into your work to make this thing actually usable.

by Apple Admin Svc.

After spending weeks trialing Ninox across iOS and macOS, I was very hopefully for the software but you simply get zero response from support, the documentation is extremely minimal , fragmented or incomplete which makes it very hard to recommend. Their support forums are some kind of crazy mishmash of multiple bulletin platforms that were merged incorrectly which make them mostly unusable due to missing replies or dead links to other threads that no longer exist.

The most hard to swallow pill is direct support:

My iCloud sync was not working at all so I recached out via email to support describing the issue. I received an automated email a week later asking how satisfied I was with the support- even though no one had ever responded. That was about a month ago, still no response to address the issue.

This is what happens to you as a paid customer of the max app.

Aside from this there are also major bugs with iPadOS and keyboard usage - a massive area where a keyboard would be but isn’t. There are also approximately zero key commands for this software which is insane.

I just cannot sink any more time into an unsupported platform and that’s really why I can’t recommend it. It’s such a shame because really like how the software functions overall and the price appears to be right. I guess you get what you pay for in relational databases.

by Mac Guild Infinity

I really wanted to make this db engine work. I have plenty of DB experience: FMP since v1.1, 4th dimension, Double Helix, SQL, db3 and a couple of others whose names escape me, I remember writing my own engine in 8080 assembler. After struggling for weeks I finally broke down and forked out $360 for FMP 16, then I had the project I was working up and running 45 minutes after I installed it. The problems were several: first, many simple functions are realized in an obtuse way; second, the manual is entirely inadequate and finally the tutorials seemed to be obsolete as none of the screen captures matched what I saw in the latest version. I hope the developers are paying attention to my complaints because I'd really like to see this application work.