Contact Durham Bus Tracker Support

by Chella831926

This app is completely worthless and incredibly frustrating! More often than not, when you open it, it has logged you out and, when you try to log in, the system times out and locks you out. When it does happen to be working, about half the time the busses don’t even show any movement. Maybe it is a substitute bus that day - but it would not be at all difficult to set it up so the new bus location was shown. Clearly this app was created and never updated. If you are going to advertise this as a “perk” of using your bus system, make sure it at least works.

by MadJournalist

Like other reviewers, I have trouble with this app probably 90% of the time. Currently, no matter whether the bus is driving up my street or just leaving school, it just shows being at its parking lot. Useless.

National Express LLC is the developer of this awful app for Durham. The last upstate was two years ago. Is Durham no longer paying for service and updates from you? When schedules and buses are changing on a daily basis, this app is a really important thing for parents to have. Unfortunately, it’s just one more source of frustration regarding bus service for our kids.

by MsIndependent08

Let’s be honest, Connecticut you had this “great” idea to start tracking busses for all the great reasons. However, you FAILED tremendously with keeping the app up to date. We are NOW a month or so into the school year, my oldest child mysteriously disappeared from the app, no bus is actually trackable and an error message that states No Bus Route Available. I wished you techies would have taken into consideration an app that actually works let alone updates continuously NOT just every 6 months or so. If I could have given ZERO stars I would have.