Contact MyTaxOffice Support
Company Name: ON-LINE TAXES INC.
About: MYTAXOFFICE Mobile Application
The Main purpose of the Application is better
communication between the tax preparer and the customer. This application allows
the tax office’s customer to interact with the office without having to travel
to the office each time.
MyTaxOffice Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit My Tax Office Website
Privacy Policy: https://www.mytaxoffice.com/main/pro/agreement.php
Developer: On-Line Taxes Inc
3 Most reported problems 😔💔
Useless
by TechPride
Absolutely unacceptable for this app not to work like it should. Can’t upload my DL without converting it, so had to email it to myself then save it to my files then upload it only for the app to continuously force close itself. Can’t even sign off on my friken taxes because the sign pad does the same thing and force closes the app. This is a disservice to my tax preparer and to myself. You need to fix this immediately before myself and numerous others reach out to the better business bureau!
App stays frozen at opening screen
by Bobcatg05
On my iPhone 13, the app stays frozen at the opening screen (it only shows the app logo and a horizontal bar continuously scrolling from left to right). Please fix this as soon as possible, as tax season is here and clients need to be able to have the option of using mobile app. I will update my rating if this problem is addressed in a timely manner (within a few business days).
Tax preparation
by Fyyhigkk
First of all this app is very slow secondly the person that did my taxes using this app has messed my life up I now have to pay the irs because of something that they put in under my name I won’t be getting a refund for next two years! I’m livid!!!!! Her name is Vicky Do Not get your taxes done with whoever uses this app
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- Pulling issues faced by users like you is a good way to draw attention of MyTaxOffice to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MyTaxOffice customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyTaxOffice.
