Heritage Federal Credit Union Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Heritage Federal Credit Union
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Heritage Federal Credit Union Website
Privacy Policy: https://www.heritagefederal.org/disclosuresprivacy-policy
Developer: Heritage Federal Credit Union
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3 Most reported problems 😔💔
HFCU Big Business
by JDP71197
I have been with HFCU for over 30 years. I was with them back when they were WFCU. Back then they were more like a family and was willing to go the extra mile. I recall them indicating at one time that they would never “sale out”. Alas the lure of big money was too much and it is definitely apparent that there has been a major paradigm shift. Especially in customer service. It should be noted, that my general observation about HFCU stems from overall dissatisfaction on all the changes that have been made through the years. I am in excellent financial standing and am not venting due to any particular disagreement with HFCU. I feel that my relationship with HFCU has ran its course and I have begun looking for another credit union that is small, hungry and willing to still go the extra mile for their customers.
This app is so bad now.
by Madelineschm
The old mobile banking app was much less attractive looking, but actually worked. This one is terrible. I could spend $500 in 5 separate purchases and it still wouldn’t show on my balance three days later. There’s no point in this app, because unlike the old version, I now have to keep physical track of my spending in a checkbook. If the point of mobile banking is to have an electronic version of spending to keep track, this app is useless. It makes no sense. All they did was make it prettier and now I have to worry about accidentally over drafting if I make a mistake in my own financial tracking.
Horrible!!!
by Kehriebfjtrash
I hate the red background on the account makes you think you have overdrawn and I used to be able to see my check deposit A few days before and when it will be deposited and I can no longer see that, I could also click on a hold to see more info like when the hold was going to expire and can’t see that, my husband and I want the old app back. This app is awful, I have also had to put my password back in multiple times because the Face ID thing isn’t working. Please go back to the old app there was absolutely nothing wrong with it and it worked
Have a Problem with Heritage Federal Credit Union? Report Issue
Why should I report an Issue with Heritage Federal Credit Union?
- Pulling issues faced by users like you is a good way to draw attention of Heritage Federal Credit Union to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Heritage Federal Credit Union customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Heritage Federal Credit Union.
