Contact Capitol Federal Support
Company Name: Capitol Federal®
About: Deposit checks, transfer funds, check balances, receive alerts, view activity,
and find ATMs or branches. To get started, download, and launch the app.
Capitol Federal Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Capitol Federal®
Verified email ✔✔
E-Mail: tboappsupport@capfed.com
Website: 🌍 Visit Capitol Federal Website
Privacy Policy: https://www.capfed.com/mobileprivacypolicy
Developer: Capitol Federal®
3 Most reported problems 😔💔
Horrible for iPad!
by Jj5365
As others have already said, this app is almost unusable when running on an iPad. Contacted support and they were no help at all and seemingly do not understand or even recognize the problem. Talked with them about hiding accounts (as was available in the old system) and it seems that cannot happen. As far as I’m concerned, this new system is a huge step back in functionality. Since they said they beta tested the new new system before deployment, how in the heck did they miss these big issues! Now support says the app isn’t supposed to be used on an iPad. They expect users to just use a tablet web browser and the regular TBO website. Sounds like an excuse, as other apps are built to take advantage of the larger screen. Someone is either lazy, lacking in programming skills, or too cheap to create an app that works well for all platforms.
Horrible.
by BBoutwell
This rollout is nothing short of a messing. Locking people out of their accounts with no notice. Login has been almost impossible and takes forever and the app itself is slow and really not much of an improvement over the previous product.
New app is not as user friendly
by SMK524
We have multiple accounts and it is not as easy to navigate this app as the old one. I would like to arrange the accounts in the order i prefer rather than w how you choose to list them. Also as I write this review, the words don’t show up on the screen. I am trusting it is typed correct. Also the transfer button isn’t as easily accessible as it was before. Not a fan. have
Have a Problem with Capitol Federal® Mobile? Report Issue
Why should I report an Issue with Capitol Federal® Mobile?
- Pulling issues faced by users like you is a good way to draw attention of Capitol Federal® Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Capitol Federal® Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Capitol Federal® Mobile.
