Contact Y-12 Federal Credit Union

Contact Y 12 Federal Credit Union Support


Company Name:

About: Y-12 FCU Mobile Banking allows you to check balances, view transaction history,
transfer funds, and pay loans on the go! Features: - Check Balances - View
Transaction History - Transfer Funds - Pay Loans - Secure Messaging for
support *Mobile Banking only available to Y-12 FCU Online Banking
enrollees. Visit www.



Y 12 Federal Credit Union Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: Y12info@y12fcu.org

Website: 🌍 Visit Y-12 Federal Credit Union Website

Privacy Policy: https://y12fcu.org/privacy-policy/

Developer: Y12 Federal Credit Union








3 Most reported problems 😔💔

4.8 out of 5

Terrible App

2023-08-31

by Mobile Deposit Dosent Work

The old app was far superior to this one. Can not do a mobile deposit reliably and this is my biggest gripe with the app. I could get over the other issues if the mobile check deposit worked better. Feels like a banking app from 10 years ago instead of a modern application. Has not been user friendly at all. It was much easier to see what was coming in and out of my accounts with the old app. This one it all just blends in. Very disappointed in the roll out of this app.

2 steps back

2023-09-07

by Kymean

This “new” app feels like we’ve went backwards about 10 years. With the old system I was able to transfer money between family members (my sons account most importantly) with ease and without limits. I also have several business accounts along with a personal account that if I want to transfer a large sum of money I will now have to write a check and mobile deposit or call and wait on hold forever.

Awful

2023-09-14

by Holisticbrit

Why change a great working banking app that was user friendly and allowed people to easily change password if needed, to this awful new banking app that doesn’t even allow me to change my password that I already know that worked perfectly fine on my old app! I don’t want to change my password my old one is just fine. What a joke and it’s bad enough that I’m considering closing my y-12 account and moving on.


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Why should I report an Issue with Y-12 Federal Credit Union?

  1. Pulling issues faced by users like you is a good way to draw attention of Y-12 Federal Credit Union to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Y-12 Federal Credit Union customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Y-12 Federal Credit Union.


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