Big Purple Dot - CRM Reviews

Big Purple Dot - CRM Reviews

Published by on 2024-11-06

🏷️ About: Managing leads is now as simple as the tap of a button. Gather leads from Zillow, Trulia, phone calls, and more into one convenient application.


     


Overall Customer Experience 😎


πŸ‘ΏπŸ€¬πŸ˜  Negative experience
55.0%

πŸ˜ŽπŸ‘ŒπŸ”₯ Positive experience
32.0%

πŸ™„πŸ’…πŸ«₯ Neutral
13.1%

~ from Justuseapp.com NLP analysis of 50 combined software reviews.



Summary of Customer Reviews (Takeaways): πŸ’Ž

- Saves time on an everyday basis

- Easy access to contacts on mobile device

- Status tag system makes it easy to find leads

- Great for mortgage lenders and realtors/brokers

- Live updates on new leads and notifications on lead changes/updates

- Increases lead conversion and production

- Easy and fun to update contact database from anywhere at anytime

- Works well and is easy to use

- Can be used at open houses



Read 22 Customer Service Reviews πŸ‘ΏπŸ€¬πŸ˜‘πŸ˜ πŸ’’πŸ˜€

4.5 out of 5

NOT happy!

2022-05-21

I think this FREE simple phone app may have been helpful, but turns out it's not free! It's just a 7 day trial. Make sure not to take the time to put all your contacts in here Realtors, it will have been a waist of your time if you do not plan on paying $199 start up fee and $40/ month.

Couple Bugs

2022-06-22

It doesn't pull new data very well sometimes. Also, I can rarely get status tags to save/update. On iPhone 7 plus fully up to date.

Team manager

2022-07-23

Although the system has great features they are not utilized well. The mobile app doesn't have viewable features needed to update contacts as need while out of the office. Overall this could be 50/50 on the rating

Great customer service, very buggy platform

2022-08-24

BPD is an infant with a long road to go in regards to graphic user interface, functionality and stability. I have submitted dozens of bug reports, and feature requests. All in all, customer support is more reliable than the service offering itself. Either they’ll improve quickly or die even more quickly. TBD

My review of Big Purple Dot

2022-09-25

In general this CRM system is the best thus far I used and customer service is A+ the reason I leave 3 stars and not 5 is cause I wish there would be option for modifying drip campaign in BigPurpleDot which is currently not available plus the txting is limited to 160 characters which is ridiculous and you can't txt from BigPurpleDot .
Fix those issues guys and you will have much more business !

Overall pretty happy

2022-10-26

CRM overall is pretty good, pretty customizable and affordable. Seems like they're still working kinks out in the system. BigPurpleDot isn't very good but I guess it gets you by. I prefer to use the web browser version. Customer support is pretty good.

Great App to go with great CRM

2022-11-27

Out of all of the CRMs I've used thus far this is probably one of the best. And BigPurpleDot is very helpful. I can access my info and conduct business from anywhere.

This is what contacts should be like

2022-12-28

This super helpful for anyone in the real estate industry. I've tried several apps for contacts and this one is one of the best!

Overall great CRM mobile app

2023-01-29

I use BigPurpleDot all the time, and the fact you can text directly with leads on your mobile and use a tracking number so it’s not your direct line is great! If I could change anything I wish you could use your text and email templates saved in your account on the mobile app, that would be amazingly helpful. If you use the status tags and have an automated email or text template set up behind that tag, it will work on the mobile app, but you can’t access the list of your templates for texting or email if you just want to send something specific without changing tags. Great MLO CRM for sure!

Works perfect!!! This has doubled my business, can't work without it.

2023-03-02

Can't work without BigPurpleDot. So much more efficient now! It doubled my business!!!

Love it

2023-03-31

This is one of the best contact management apps for realtors and brokers I have ever seen. Just makes life so much easier. A few agents here in the office are using it and told me about it boy were they right... Highly recommended for any realtor or broker

Fun, Easy To Use App!

2023-05-02

I love the Big Purple Dot mobile CRM app and now it's Open House App. It makes it so easy and fun to consistently update my contact database from anywhere at anytime.

User Friendly.

2023-06-02

I use BigPurpleDot on a daily basis. It is easy to use and it works.

Happy happy happy

2023-07-04

BigPurpleDot is more of a reference point for me when I'm away from my computer. Live updates on new leads coming in, and up to date notifications when a lead is changed/updated.

Great CRM!!!

2023-08-04

This is a must have CRM for mortgage lenders. Especially if you understand how vital it is to be on the same page with any realtor you're working with. The functionality of big purple dot is second to none. It will only continue to get better.

Open house!

2023-09-05

Love I can use BigPurpleDot at all my open houses!

Amazing App!

2023-10-07

BigPurpleDot does everything I need it too and more. It saves me so much time on an every day basis it’s amazing!

Fantastic app!

2023-11-07

I can easily access my contacts on my mobile device and from there can easily place a call or update any notes for them! They make it really easy to find leads that I want to address using their status tag system!

AMAZING

2023-12-09

I've been waiting for an amazing CRM and this is it!! I'm in love

Big Purple Dot is awesome.

2024-01-09

My team of 7 LO's has increased our production (lead conversion) 35% in the past three months using this software.

My regional manager is begging me to know my secrets. I won't tell because by January, I'll have his job!

Big Purple Dot is awesome! We love it!

Overall Good CRM.

2024-12-04

Time will tell.

Wow what growth in 1 year. Awesome!!!

2024-12-04

Are use BigPurpleDot a couple years ago and needed much improvement. The developers came through and I’m telling you this thing has doubled my ability to produce. I want to mid size branch and have about 10 people on this and everybody loves it. It has given me control of the loan officerβ€˜s and given the loan officers control of their schedules and production. Try it. You will write a review just like this. I promise.



Is Big Purple Dot Safe? πŸ€—πŸ™


Yes. Big Purple Dot - CRM is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 50 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Big Purple Dot Is 36.8/100.


Is Big Purple Dot Legit? πŸ’―


Yes. Big Purple Dot - CRM is legit, but not 100% legit to us. This conclusion was arrived at by running over 50 Big Purple Dot - CRM User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Big Purple Dot Is 51.9/100..


Is Big Purple Dot - CRM not working? 🚨


Big Purple Dot - CRM works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Big Purple Dot - CRM? Post a Review




Features

Created by real estate professionals for real estate professionals; this app helps connect users to leads and turn those leads into clients.

Gather leads from Zillow, Trulia, phone calls, and more into one convenient application.

Managing leads is now as simple as the tap of a button.

Simply register for an account to get started.

  Customer Service/Support
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Big Purple Dot

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