MD Anderson Reviews

I just had cancer surgery two weeks ago and am on pins and needles wanting to know if the cancer was contained and what my prognosis is going to be. I get an email saying I have a new test result and immediately go to MDAnderson . MDAnderson lists the path report but doesn’t give the result and says to go to the website. The website does not have it and doesn’t even list multiple lab results that are on MDAnderson !
Very heartbreaking for the top cancer hospital to drop the ball on having such a crummy app.

I can no longer log on from MDAnderson . I’m not using two different sites. This is ridiculous.

For some reason My wife and I can log in to the website but have never been able to log into MDAnderson . Even the website is only successful about 1 in 20 times. This is a great concept especially with us living so far away. I find it hard to believe that the greatest hospital in the world can't have an app that works. I hope this gets worked out. I'm sure if your downloading MDAnderson your life is stressful enough right now. This is the last thing you need to deal with.

The old app let you look at your appointment history past and present - you entered a start and end date and voila! All your appointments between those two dates were returned. Very useful for tax purposes so that you could document all your medical-related travel for the previous year. Since the new app was released however, you cannot see any appointments other than upcoming ones - both in MDAnderson and via the myMDAnderson web page. Grrrr...

With the removal of this functionality, my only recourse was to have the patient billing office generate a report for me detailing all billable procedures in a hope that I could extract the desired appointment date info from that. Double grrr...

As a software development company executive, it is clear to me you have taken one step forward and five steps back here.

There is nothing here that pertains to employees and in the Ap Store that is how it’s titled

Updated app doesn't work. No mymdanderson button. Can't see appointments. This is terrible

MDAnderson is horrible. It continuously crashes. I expect better from the number 1 cancer center in the world.

I’m a Stage 4 cancer patient. I don’t have time to waste on your app that doesn’t function properly. I can’t even see the messages I’ve sent my providers, for starters. Also, I’m not interested in going to a completely separate app for what I need to do. I might as well use the full website. I’ll be deleting both app off of all of my devices. For the #1 cancer hospital in the U.S. I expect a lot more out of your technology.

Waste of time, do not download. Has absolutely no beneficial information. Large link to donate money, though.

What is up with the changes? Why am I not able view my appointments? What is this “My Chart” business? Why fix what isn’t broken? Seriously, this is ridiculous.

I've been using MDAnderson for years. I'm looking for my appointments and nothing is there. Mymdanderson is not there anymore. MDAnderson is useless to me. I will be removing it and will use the website mymdanderson instead.

It used to be practical and user friendly...I really liked it. Now it is a completely different app. The previous one was really useful now it is useless...now I’m going to make space on my phone...

We used to be able to click on my appointments and see upcoming and past appointments. That isn’t even an option anymore.

How else are we supposed to keep track of the appointments especially when they constantly change?

The day before 5 appointments I checked MDAnderson and it had totally changed. We were unable to figure out how to get a list of the appointments, times and locations. It seems that they have switched to a different login system with MyChart. Some type of warning and instructions would have been nice. This is not a nice thing to do to cancer patients and their caregivers.

I received a message and need to reply back and there’s not way to reply to the message-?????

MDA forgot to properly port over the data from the old site and, instead, dumped in an obscure historical database. Put bluntly, you cannot access appointments, diagnoses, results from bloodwork, scans, etc. even from the past year anywhere except under historical data. Anything new -- post migration -- will be found in current sections. This was bad planning and execution of patient information and management.

Login doesn't work on iPad or iPhone. Computer browser works fine.
Update per MDA: The website will not let you enter more than 12 characters which you can see if you watch while typing it in. The mobile application will let you enter more than 12, but the login will then fail. Shorten the password to 12 characters or less and it will work.

Current version doesn't show where the appointments are located if you have never been to that location it becomes pointless. One good thing is that you can refill your prescription from MDAnderson if the pharmacy put in the medications from the old system correctly. Please fix that!!

Please go back to not using the mychart app. It was much more convenient using the md Anderson app and not the mychart app. I am now having trouble finding my MRN. The md Anderson app was also much more appealing to look at than the my chart app. I hope you go back to using just your app instead of redirecting to the mychart app.

Found MDAnderson after being here for two days. The staff are very helpful with directions, but MDAnderson is much better. I am so glad it is available.