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About: MD Anderson Mobile is a free, easy-to use application for patients, caregivers
and visitors of The University of Texas MD Anderson Cancer Center in Houston,
Texas. The application connects patients to their medical records, so they
can manage their care on the go.


 
  2024-05-07

MD Anderson Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MD Anderson Cancer Center



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MD Anderson Website

Privacy Policy: http://www.mdanderson.org/about-us/legal-and-policy/site-policies/site-policies-privacy-policy.html

Developer: MD Anderson Cancer Center




Privacy & Terms:

http://www.mdanderson.org/contact-us/askmdanderson



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3 Most reported problems 😔💔

2.8 out of 5

Greatest hospital, worst app

2025-02-22

by Dechiara

For some reason My wife and I can log in to the website but have never been able to log into the app. Even the website is only successful about 1 in 20 times. This is a great concept especially with us living so far away. I find it hard to believe that the greatest hospital in the world can't have an app that works. I hope this gets worked out. I'm sure if your downloading this app your life is stressful enough right now. This is the last thing you need to deal with.

Cannot see my pathology report

2025-02-23

by Practicing Excellence

I just had cancer surgery two weeks ago and am on pins and needles wanting to know if the cancer was contained and what my prognosis is going to be. I get an email saying I have a new test result and immediately go to the app. The app lists the path report but doesn’t give the result and says to go to the website. The website does not have it and doesn’t even list multiple lab results that are on the app!
Very heartbreaking for the top cancer hospital to drop the ball on having such a crummy app.

I’m a tech savvy stage 4 cancer patient and I throughly dislike your app

2025-02-24

by Redsoxscrabblegirl

I’m a Stage 4 cancer patient. I don’t have time to waste on your app that doesn’t function properly. I can’t even see the messages I’ve sent my providers, for starters. Also, I’m not interested in going to a completely separate app for what I need to do. I might as well use the full website. I’ll be deleting both app off of all of my devices. For the #1 cancer hospital in the U.S. I expect a lot more out of your technology.




Have a Problem with MD Anderson Mobile? Report Issue




Why should I report an Issue with MD Anderson Mobile?

  1. Pulling issues faced by users like you is a good way to draw attention of MD Anderson Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MD Anderson Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MD Anderson Mobile.


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