Ping app not working? crashes or has problems?

Ping Status

Last Updated on 2021-02-16 by Iurii Mozharovskyi

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Summary of Ping Problems 😠👌🔥

- Difficult to select ping intervals of .5 seconds or less due to awkward UI element

- No history of previously pinged IPs or DNS addresses

- Limited interval choices, could benefit from longer intervals up to once per minute

- No timestamp on records for tracking device downtime

Have a Problem with Ping - network utility? Report Issue

Common Ping Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ping app on iOS and Android devices. Solve all Ping app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ping iPhone Issues and Solutions

Ping iOS app crashes, not working, errors
Ping iOS app network issues
Ping on iOS has black/white screen

Ping Android App Issues and Solutions

Ping has errors/crashing/not working
Ping server network connectivity issues
Ping has black screen

Ping iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ping app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ping app crashes or not working on Iphone (iOS):

Close and restart the Ping app on iPhone
Update Ping app to the Latest Version for iOS
Uninstall and reinstall Ping iPhone app
Update your iPhone to the latest iOS version

Fix Ping on iPhone unable to connect to server/internet connection issues::

To resolve Ping network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ping black/white screen (blank screen) on iPhone:

Follow the Ping iOS app troubleshooting guide Here →

Ping Android App Issues and Solutions

Fix Ping not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ping app issues:

Force Stop the Ping App
1. On android, goto "Settings" » click Ping app. » click "Force Stop".

Update Ping to the latest version on PlayStore

Clear Ping App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ping app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ping.

Fix Ping unable to contact server/ Ping internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ping » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ping » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ping on android.

Solve Ping black/white screens issue on Android:

Follow the Ping android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Iurii Mozharovskyi, developers of Ping.

About this app

this app is a network administration utility used to test the reachability of a host on an IP network.