Contact IDEXX VetConnect Support
Company Name: IDEXX Laboratories
About: View the status of tests from IDEXX Reference Laboratories, results from all
IDEXX diagnostics, patients’ diagnostic histories, and differential
diagnoses—anytime, anywhere.
- Instant status updates—Access test results to
monitor patient status 24/7.
IDEXX VetConnect Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of IDEXX Laboratories
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit IDEXX VetConnect Website
Privacy Policy: https://www.idexx.com/en/about-idexx/privacy-policy/
Developer: IDEXX DISTRIBUTION INC.
Can I trust IDEXX VetConnect app?
Protect your data and wallet. We investigate the developer's website (Idexx.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Have to keep signing in, won’t save your password
by DanOfBeverlyHills
All I have to ask is, Why? Are the lab results some secret information that only the bravest of us can access? Throw us a bone, keep us signed in or let my phone save the password. Been pretty disappointed in Idexx lately in general…
Less than useless
by Lv2readanywhr
This app WAS useful for looking at lab work results on the fly, especially when trying to keep tabs on time-sensitive cases. However, the rewrite is absolutely terrible and makes the app cause more trouble than it’s worth — a complete time waster.
No normal values. They used to be there. That are since removed. Why?!
Also, once opened from the app, the results cannot be marked as unread, which used to be handy to allow internal communication with the staff to ensure follow up communication with the doctors and clients.
App is slow, awkward, and very disappointing. No fix in sight after complaining about this immediately following the launch of the “new” app we were forced to download. Software is not Idexx’s strong suit.
Disappointed
by Country Lovin Lady
It’s the Labor Day holiday weekend, my own horse got sick Friday morning, I submitted samples Friday and all I can get from this app is that the lab hasn’t received samples. I’ve called and am pretty happy with the phone support but this app is a loser this weekend. I have to call on the phone to get any results.
Have a Problem with IDEXX VetConnect® PLUS? Report Issue
Why should I report an Issue with IDEXX VetConnect® PLUS?
- Pulling issues faced by users like you is a good way to draw attention of IDEXX VetConnect® PLUS to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a IDEXX VetConnect® PLUS customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using IDEXX VetConnect® PLUS.
