IMSA app not working? crashes or has problems?

IMSA Status

Last Updated on 2024-11-14 by International Motor Sports Association, LLC

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Common IMSA Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot IMSA app on iOS and Android devices. Solve all IMSA app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

IMSA iPhone Issues and Solutions

IMSA iOS app crashes, not working, errors
IMSA iOS app network issues
IMSA on iOS has black/white screen

IMSA Android App Issues and Solutions

IMSA has errors/crashing/not working
IMSA server network connectivity issues
IMSA has black screen

IMSA iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever IMSA app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix IMSA app crashes or not working on Iphone (iOS):

Close and restart the IMSA app on iPhone
Update IMSA app to the Latest Version for iOS
Uninstall and reinstall IMSA iPhone app
Update your iPhone to the latest iOS version

Fix IMSA on iPhone unable to connect to server/internet connection issues::

To resolve IMSA network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix IMSA black/white screen (blank screen) on iPhone:

Follow the IMSA iOS app troubleshooting guide Here →

IMSA Android App Issues and Solutions

Fix IMSA not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent IMSA app issues:

Force Stop the IMSA App
1. On android, goto "Settings" » click IMSA app. » click "Force Stop".

Update IMSA to the latest version on PlayStore

Clear IMSA App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "IMSA app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch IMSA.

Fix IMSA unable to contact server/ IMSA internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click IMSA » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got IMSA » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch IMSA on android.

Solve IMSA black/white screens issue on Android:

Follow the IMSA android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at International Motor Sports Association, LLC, developers of IMSA.

About this app

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