Copeland app not working? crashes or has problems?

Copeland Status

Published by Emerson Climate Technologies, Inc. on 2024-06-19

Mobile access to over 30 years of Copeland product information. The Copeland
Mobile smartphone app provides on-the-go access to Emerson's online product
information (OPI) database for Copeland product specifications.

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Common dislikes about Copeland app

- Registration page is broken

- Asks for valid telephone number

- App gets stuck in registering new user mode

Have a Problem with Copeland™ Mobile? Report Issue

Common Copeland Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Copeland app on iOS and Android devices. Solve all Copeland app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Copeland iPhone Issues and Solutions

Copeland iOS app crashes, not working, errors
Copeland iOS app network issues
Copeland on iOS has black/white screen

Copeland Android App Issues and Solutions

Copeland has errors/crashing/not working
Copeland server network connectivity issues
Copeland has black screen

Copeland iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Copeland app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Copeland app crashes or not working on Iphone (iOS):

Close and restart the Copeland app on iPhone
Update Copeland app to the Latest Version for iOS
Uninstall and reinstall Copeland iPhone app
Update your iPhone to the latest iOS version

Fix Copeland on iPhone unable to connect to server/internet connection issues::

To resolve Copeland network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Copeland black/white screen (blank screen) on iPhone:

Follow the Copeland iOS app troubleshooting guide Here →

Copeland Android App Issues and Solutions

Fix Copeland not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Copeland app issues:

Force Stop the Copeland App
1. On android, goto "Settings" » click Copeland app. » click "Force Stop".

Update Copeland to the latest version on PlayStore

Clear Copeland App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Copeland app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Copeland.

Fix Copeland unable to contact server/ Copeland internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Copeland » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Copeland » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Copeland on android.

Solve Copeland black/white screens issue on Android:

Follow the Copeland android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Emerson Climate Technologies, Inc., developers of Copeland.

100% Contact Match

Developer: Emerson Climate Technologies, Inc

E-Mail: [email protected]

Website: Visit Copeland Website

100% Contact Match

Developer: Emerson Climate Technologies, Inc

E-Mail: [email protected]

Website: Visit Emerson Climate Technologies, Inc Website

About this app

The this app Mobile smartphone app provides on-the-go access to Emerson's online product information (OPI) database for this app product specifications. Once a model and application are selected, choose from a variety of options within the home menu screen to search for information pertaining to that specific model. Next, enter at least 5 characters of the model nomenclature to activate an auto fill recommendation listing for model selection. Mobile access to over 30 years of this app product information. This database includes both air conditioning and refrigeration products used in a variety of HVACR applications. Simply start by logging in with your current OPI username or register for a new account through Copeland . Copeland’s focus is to bring access of the OPI database directly to the HVACR service industry.