GeauxVote app not working? crashes or has problems?

GeauxVote Status

Published by Louisiana Secretary of State on 2023-10-19

Find out if you are a Louisiana voter, where you vote, what's on your ballot and
other summarized voter registration and elections information using this secure
application. The information contained in this application is encrypted.

I have a problem with GeauxVote

Are you having issues? Select the issue you are having below and provide feedback to GeauxVote.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Common dislikes about GeauxVote app

- Does not have a print function

- Does not provide notifications about upcoming elections

- App may not work at the polls

- Sample ballot may only list nominees of a certain party and not provide information on other nominees

- May limit information based on the party the user registered with

Have a Problem with GeauxVote Mobile? Report Issue

Common GeauxVote Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot GeauxVote app on iOS and Android devices. Solve all GeauxVote app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

GeauxVote iPhone Issues and Solutions

GeauxVote iOS app crashes, not working, errors
GeauxVote iOS app network issues
GeauxVote on iOS has black/white screen

GeauxVote Android App Issues and Solutions

GeauxVote has errors/crashing/not working
GeauxVote server network connectivity issues
GeauxVote has black screen

GeauxVote iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever GeauxVote app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix GeauxVote app crashes or not working on Iphone (iOS):

Close and restart the GeauxVote app on iPhone
Update GeauxVote app to the Latest Version for iOS
Uninstall and reinstall GeauxVote iPhone app
Update your iPhone to the latest iOS version

Fix GeauxVote on iPhone unable to connect to server/internet connection issues::

To resolve GeauxVote network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix GeauxVote black/white screen (blank screen) on iPhone:

Follow the GeauxVote iOS app troubleshooting guide Here →

GeauxVote Android App Issues and Solutions

Fix GeauxVote not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent GeauxVote app issues:

Force Stop the GeauxVote App
1. On android, goto "Settings" » click GeauxVote app. » click "Force Stop".

Update GeauxVote to the latest version on PlayStore

Clear GeauxVote App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "GeauxVote app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch GeauxVote.

Fix GeauxVote unable to contact server/ GeauxVote internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click GeauxVote » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got GeauxVote » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch GeauxVote on android.

Solve GeauxVote black/white screens issue on Android:

Follow the GeauxVote android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Louisiana Secretary of State, developers of GeauxVote.

100% Contact Match

Developer: Louisiana Secretary of State

E-Mail: [email protected]

Website: Visit GeauxVote Website

About this app

Information considered private (social security number, e-mail address, full date of birth, mother's maiden name and entitlement to assistance in voting) is not available through the application. Find out if you are a Louisiana voter, where you vote, what's on your ballot and other summarized voter registration and elections information using this secure application. The information contained in this application is encrypted. A voter record is not linked to an address record and the address records are not linked to voters in order to further protect information about registrants.