Are you having issues? Select the issue you are having below and provide feedback to CapMetro.
- QR tickets scan on the bus maybe half the time
- Trip planner feature is terribly inconsistent
- App won't open half the time
- Takes 20-35 minutes to open the passes
I can login my account on website but can not sign in with IOS app
I’m trying to buy a week pass but the payment part is taking awhile to load
Complete guide to troubleshoot CapMetro app on iOS and Android devices. Solve all CapMetro app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Capital Metropolitan Transportation Authority, developers of CapMetro.
E-Mail: [email protected]
Website: 🌍 Visit CapMetro Website
Privacy Policy: https://account.bytemark.co/documents/cmta/privacy
Developer: Capital Metropolitan Transportation Authority
If you use a Reduced Fare ID Card, you must first visit the Capital Metro Transit Store (located in downtown Austin at 209 West Lavaca, open weekdays 8:30am - 4:30pm) to have a Capital Metro representative activate the reduced fare purchasing option on CapMetro . Save favorite trips for easier planning. - Schedules are available for all routes in the system. - Route Maps are viewable by service and route number. - Next Departure features allows you to find the next bus near your location. Eligible customers can also purchase MetroAccess and Reduced Fares. - The Trip Planner feature plans a customized itinerary based on your starting and ending locations. The official this app App offers customers quick trip-planning tools, online ticketing, real-time departure information and other great features that make riding easy. If you are a MetroAccess customer, you can register to purchase MetroAccess passes on CapMetro by calling MetroAccess at 512-369-6067. We recommend using iOS 12 to take advantage of all CapMetro features. - Buy tickets for Local or Commuter services. For Customer Service assistance, please contact the Capital Metro GO Line at 512-474-1200 or visit this app. org. Whether you’re at home, on the go or on the bus, pull up CapMetro to access the Trip Planner and easily buy tickets. With schedules and route maps offered in the this app App, you’re only a click away from your next trip. It also displays real-time information for all Cap Metro services. CapMetro requires iOS 11 or higher. Not sure how to get there? Please have your client ID number available and email address used to register your account.