Mi Claro PR Reviews

La compañía es una que te subscribe a cosas que no has solicitado para obligarte a pagar luego por ese servicio... Te envían mensajes de texto diariamente para anunciar tonterías y para colmo no los puedes bloquear...La app, pues representa la ineptitud de la compañía en su totalidad... Son tal para cual... Ya que tanto me pedían dejarles mi opinión cada vez que entro al app pues aquí la tienen haciéndome perder mi tiempo...

This company subscribes you to things that you have not requested to force you to pay later for that service ... They send you text messages daily to announce nonsense and to top it off you cannot block them ... MiClaroPR as is represents the ineptitude of the company in its entirety ... They are such for which ... Since they asked me so much to leave my opinion every time I log in to MiClaroPR here you have it, and also making me waste my time ...

MiClaroPR was working just fine. I could see my internet usage (I have a modem). With the new update I can’t log on my account. I have to do it through ebill on my browser. It just doesn’t work, at least on iOS. Please, go back to what it was!

It’s time to fix this crap of app since I have my service I haven’t been able to sign in

It’s a trash like they don’t let me fue into my account I asked for service client and they respond me that they can’t not do anything . I pay my amount and it doesn’t update me into like 2 days

Unfortunately I’ve had a bad experience using the application, customer service could not resolve or at least clarify my situation. They have a lot to improve.

It’s been several months and customer service always says it’s under maintenance...for several months??! Not possible. Not happy with app or with their customer service. Simply horrible in all ends.

MiClaroPR is for pure sales or upgrades in your account. But if you anything else, customer’s service, resolution for an issues... Is useless, like the company(Claro PR, America Movil) overall, and their coverage.

MiClaroPR tells you to update but there is no update available. I am unable to access my account due to this. Please fix it

App freezes constantly. Have tried
several times to update user info on page and get unable to process at this time message. Also get a session expired messages when trying to pay thru app.
They talk a lot about service but quality of internet service it’s deplorable. Counting my days to migrate to high speed satellite services so can say “good bye and good riddance” to this slow internet speed and non-customer oriented company.

Things on MiClaroPR seem to work only when convenient for the company; if your internet is down, good luck trying to report it. If you try to communicate it through the chat option, they just close the chat before you are even able to be helped or even state anything at all. Everything on MiClaroPR seems made for the companies convenience and not the users. I am better off just calling directly and avoiding the hassle MiClaroPR creates for no reason.

I have been trying to log into my account for like two weeks now. i asked for help and they said it would take 48hrs to fix the problem with MiClaroPR a week has passed and I’m yet to log into my account i tried the report issue button in the help tab and I can’t even send the report message…MiClaroPR is completely useless. I’m looking under rocks for a reason to keep being a customer for this company.

When it comes to payment there’s no problem, but when you’re using the customer service chat it always closes itself and it’s virtually impossible to hold a conversation.

Here my personal opinion about MiClaroPR

It fails frequently
When you pay your bill there should be an email confirmation, sometimes you see the green screen confirming that you did pay, then you click cerrar, soon after there is a message, your payment was not completed , you pay again and you are charged twice.
The timing message your session expired looks like need to be adjusted , too often get you out and needs to try again.

App is ok, there’s some bugs and glitches one of my main problem is when you have to type for payments or any other things that requires to type it has problems you click the area where you want to type and it doesn’t do nothing and keyboard doesn’t show and you have to try a few times and then later it works, other times you have to move the page or zoom it or whatever so you can click the area where you want to type. The other is they eliminated the Face ID that helps a lot to get in to your account more faster than typing every time the password.

It’s been more than 5 months since I started to have problems trying to make a payment… Please fix it.

App goes on a loop when you try moving from the different accounts to pay. It crashes frequently.

Widget with last update doesn’t work on ios 13

MiClaroPR it’s super convenient for make payments, but i think it can improve the interface.

To be fair to MiClaroPR creators MiClaroPR is good, now the phone service itself is ridiculous! Local calls say they are from Afghanistan or Russia! The system is rigged to constantly call asking for payments, but when it’s for them to fairly give credit for their lack of good service or no service at all they are slow to do that. This company has no shame and are lame for the elderly and disabled.

I’m Just curious about Last Update mentioning that theres a new option to pay off devices individual, but theres no option or link aded to it. Bad There’s No Option added To MiClaroPR .

Last update it’s horrible. No face id, no finger id. Slow and not easy to work on it

Last update eliminated touch ID

The new update does not work well.

The last update is a jonk

El nuevo update es una porquería. Antes tenía ambas cuentas de teléfono juntas y podía ver ambas. No entiendo este “update” cuando la versión anterior era más fácil y cómoda de usar.

The new update is trash. Last version was easier to use and better.

MiClaroPR is not working properly and apparently the technical staff of the system fails to solve the problem.

Please fix the widget... since fewww versions ago it doesn’t work at all and i think is the only thing worth downloading this

en iphone 8 no loggea se queda loading, loading y loading y loading,loading loading loading loading loading loading loadingloading loading loading y nunca entra, 🤬

Last update eliminated automatic login, making difficult accesible difficult

Good app